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Wolfchase Toyota

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Customer Reviews of Wolfchase Toyota

4 sales Reviews
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5 out of 5 starssales Rating

2012 Toyota Highlander - Great SUV and Dealer!

by oxkey on 03/17/2014

Not sure what happened with the individuals in the two earlier reviews, but our buying experience was really good. We purchased a new 2012 Highlander and the Sales Agent couldn't have been any nicer or more informative. We would definitely recommend Wolfchase Toyota. And, No, I don't work there nor does anyone in our family. It's been two years since we bought the SUV and I should add that the sevice department has been great, as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starssales Rating

Could care less after they sell you a car

by Armada_Atoka on 03/01/2014

We purchased a used 2011 Armada Platinum from Wolchase Toyota and everything went well. However after we got the vehicle home we discovered the DVD remote was no longer in the car. Despite talking with the saleman 3 times and he tells us each time the sales manager will us....no one ever calls back. Too bad as I could of said some nice things about them but it seems they are only interested in taking my money and to hell with you after that

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
1 out of 5 starssales Rating

No Service

by MikieD1 on 01/11/2014

After walking around on the lot for 15 minutes and then going inside the showroom no one came up to us to offer assistance or say someone would be with us shortly, we left and went elsewhere.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Great Experience

by hrprofessor on 08/20/2009

I bought a car at this dealership in July 2009 and in the words of my husband, "it was the most painless experience we've had buying a car." To begin, I contacted several dealerships via email, and this dealership answered my questions with more detail and personalization than any other that I contacted. Next, when I arrived on the lot there was no pressure and I was allowed to drive as many cars as I liked with the salesperson. When I told them that I already had financed, they offered to help me look for alternatives only once and when I said no, they did not continue to badger me. The negotiations were clear and fair and I got good value for my trade-in. I usually sell my cars privately or give them to someone, so it was my first time feeling like the trade value was high enough to warrant my leaving the car on the dealership. In opposition to one other review that I read, this dealership was much better than the one on Winchester. We stopped at Winchester first and no one would help us. A radio station was visiting that day and they were so into the promotions that not one SALESMAN came to help us! We knew we were buying a Toyota THAT day and because the Winchester location is closer to our home in MS, we stopped there on our way to Wolfchase. We were appalled by the mistreatment and antsy about how things would turn out at Wolfchase. Thankfully, Wolfchase was professional down to the end. I highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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