Kia of Cleveland
Customer Reviews of Kia of Cleveland
Best experience in Chattanooga and Cleveland
byon 10/13/2019
John Davis and Jarrod Dunn have been the best salesmen we’ve talked too and our experience was perfect. We bought a brand new 2020 Kia Forte LXS and they exceeded our expectations.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Untrustworthy
byon 10/03/2019
I was told to come back in 3 weeks & they would take my trade in & get me a deal. When i came back was told they had nothing for me, after giving a very hard mark on my credit score & not doing what they said i wouldnt recommend anyone to kia of clevland!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Best salesmen
byon 09/03/2019
i Just want to say thank you to Harold Smith for helping my future daughter in law on purchasing her first new car! Also wanted to thank John Davis he went above and beyond making sure we where happy with our purchase! She has a beautiful KIA Forte that she loves!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service and Got me out in the car I wanted.
byon 08/23/2019
Lee Johnson and Brandon Adkins both helped me out. Lee was very helpful. I would recommend anyone looking to buy a new car to go see Lee Johnson at Kia of Cleveland. I am very happy and do not have buyers remorse after purchasing my new Kia Optima.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Desmond got it Done.
byon 05/21/2019
My wife and i were looking for a great dependable vehicle that was good on gas mileage. On a whim we stopped into Kia of Cleveland and immediately were met by Desmond McBee. He was very courteous and listened to our needs. Desmond helped get us into a vehicle that met our needs and was in our price range. Most importantly the wife was happy with our purchase. If you need a great dependable vehicle at a great price go see my buddy Desmond at Kia of Cleveland. It's as easy as 1,2,3.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Dealership/Salesman
byon 04/19/2019
Salesman Lee Johnson made our car buying experience awesome. We purchased two vehicles the same day, he made it very easy and simple, and was not pushy at all. We would highly recommend this dealership to anyone. Thanks again Lee!! Susan and Frank Valentik
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car buying experience
byon 03/07/2019
I’m so glad I came to Kia of Cleveland I bought a Ford Edge my salesman Harold was the best I have had he was so nice and friendly and Mike you guys are the best please if you need a vehicle go see these guys they treat you like your family I bought my Optima at another dealership they were not like y’all thank you for staying there late so I could drive it home five stars all the way thanks again Deborah K
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Worth the time to stop in Great dealership
byon 01/13/2019
Was the best & fastest experience I’ve had buying a vehicle. Was only up there to look didnt plan on buying, Harold Smith was Very nice and wasnt pushy like most salesman that Flock to you as soon as u pull into lot. After talking to him about what I was looking for he took me right to vehicle he was knowledgeable about the vehicle and showed us how everything worked if ur in the business of looking for a new or used vehicle come see him. After test drive I was very impressed with the no hassle-no haggling. I would also like to give a shot out to Mike Fulkerson he is a straight up straight foward guy, also want to give a shot out to Majdi Awad, and the rest of the staff. Very happy customer I recommend Kia of Cleveland and ill buy from them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 10/21/2018
This was one of the better experience I’ve had buying a vehicle. Ken Crisp, Mike , and the entire staff were very professional and easy to deal with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience
byon 07/14/2018
Bought a pre-owned Toyota Tacoma from Sales Consultant Jeff Adams. Jeff and the rest of the staff made the experience very pleasant! Very nice people!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
IT'S WORTH THE DRIVE!
byon 04/07/2018
I had been shopping for several weeks for a new car. I was specifically looking for a new Kia Sedona SX in black. I exhausted all 3 dealers in the Nashville Tennessee area where I live. None had the right color, and as tempting as the offers where I decided to hold out. I broadened my search and found exactly what I was looking for at Kia of Cleveland Tennessee near Chattanooga. I contacted the dealer and got an immediate response from Chuck Butler, sales consultant. I explained to Chuck that I lived 2 1/2 hours away and was willing to make the round trip if the deal was right. I told him what the Nashville offers were and could they match them. He promptly got back to me with a number even lower than my ask. I was impressed, no hassle-no haggle and a better deal on the exact car I was looking for. I arrived at the dealership and met up with Chuck who introduced me to Brian Contreras sales consultant, and a very knowledgable tech savvy guy who ran down the cars advanced multimedia system. Everything went smoothly and easily finalizing the deal and we were in the drivers seat, headed back to Nashville in no time. Patrick the Finance Mgr. made it quick and painless to sign the usual mountain of paper work and John Davis the General Manager was buffing the hood when i walked out, all washed, primped and ready to go. Thank you Chuck Buttler for making the whole experience a great one and thanks to the rest of the Cleveland crew! Go see these guys, it's well worth the drive!!! L.Nichols
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great dealership
byon 10/25/2017
I wanted to personally say thanks to Brandon Walker for helping me get into our dream SUV , he was extremely patient and answered all the questions that I asked. I did not get that "being pushed into a sale" feeling. I will continue to purchase all future vehicles from you guys and will definitely recommend you to all my friends and family.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Deal
byon 03/20/2014
Kia of Cleveland is filled with an excellent staff . Not only did they treat my family well, they treated me well too! They spent one on one time with me showing me the features of my car , and made me feel like they truly care . I bought a lightly used 2013 Kia Forte Ex, and I am absolutely in love with it . It was in great condition. (had been cleaned from top to bottom) . If you're going to buy from a kia dealership please buy from kia of Cleveland ! The staff truly wants what is best for you; I honestly didn't feel that way when looking at kia of Chattanooga . I have absolutely no complaints about anything on my car ! Got an awesome car , for a great price !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great job team Cleveland
byon 04/07/2012
Upon finally deciding that the Optima was the car I was going to purchase I paid Kia of Cleveland a visit. I didn't encounter any high pressure salesman in fact it was the complete opposite. The first salesman I spoke with didn't even give me his card (this ultimately hurt him because I could not recall his name and worked with Rod). They put me in an Optima that was exactly what I wanted and simply asked about an extended warranty. When I told them I wasn't interested, we moved on. Overall great experience at the dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Utterly unconscionable opportunistic behavior.
byon 11/09/2010
These people remorselessly fleeced my girlfriend for anything and everything they could. When I left her side for ten minutes, they instantly went high-pressure sales on her. When I returned, she was signing a contract to put $2200 down on a $13,999 car (sticker price) at an interest rate of 20.5%. $400/mo payments for 66 months, with a $1500 extended warranty they weasel-word convinced her was required. $28,000 total for a $13,999 car. These guys are well-dressed [violative content deleted] I firmly believe would have killed us for the cash in our wallets if they thought they could get away with it.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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