Friendship Chrysler Jeep Dodge Ram

by Alan on 09/12/2019

Everyone especially the salesman we worked with was extremely helpful! Wade Arnold was our salesperson! I would recommend him to Everyone! He is not overbearing which would have turned me off from the start! Wade returned my phone calls, and didn’t leave me hanging! He explained the different models of the Jeep Grand Cherokee’s and helped with what I was wanting in a vehicle with my budget! He is very patient and great explaining the features! I would recommend him to everyone that I know! He found the Jeep on the lot that I had not seen and so very thankful he knew the inventory on the lot!! I am extremely pleased with my Jeep! Everyone working in the building made you feel welcome!

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by Kacey on 09/11/2019

Staff was amazing and helpful. Zach, Brittinee, Micheal and rest of staff all went above and beyond to get me in my new vehicle. They were not pushy like normal sales people and really had my best interest in mind and I really liked that. Zach is top notch. He is funny, helpful and genuine. Would definitely work with him in the future.

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by John on 09/07/2019

Super friendly people, no pressure. Probably shopped at 15 dealerships before finding this one, will definitely be a return customer!!

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by Carol on 09/07/2019

Sales people, especially Jessica , are awesome. Finance, business people were very helpful and listened when I said not to run my credit through 20 places. Service technicians seem to know what they're doing, service people that check you in however don't give all the info to technicians causing longer wait and service times.

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by CRico10 on 07/07/2018

ALl of the bad reviews are true. I would not recommend this dealership. Worst communication I’ve experienced buying a Jeep. They don’t care about their customers at all.

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by sdtaylor on 03/17/2017

UPDATE: 03/17/2017 WE ARE NO LONGER GOING TO BUY FROM FRIENDSHIP JEEP AND JESSICA BELLAMY. We reascend our previous review. It’s prudent for current and previous customers to read this review as it is 100% honest, true and the last thing I wanted to do today. WISH I COULD CHANGE RATING TO TWO STARS (not five) 12/30/2016 Jessica Bellamy made a lot of money off of me, haggled, yelled at me once in front of other customers and staff. Kept me there all day so I couldn’t go to another dealer and then hid the details of the Jeep I traded in. They gave me “wholesale pricing" on the new Jeep because I wanted a "great deal" but then numbers and costs started to change once Dominic and I started talking. No fault to Dom. I’m a successful online business owner and took screenshots of my trade-in listing on their website (stock photo of a 2008 Sahara Gray color) of my traded in 2008 Forest Green Sahara Jeep. It’s all about business and better be extra careful. Professional salesman hungry to make a dollar at any expense while putting on a smile and pretty face. I don’t appreciate Jessica Bellamy’s passive aggressive tone (2nd incident 03/17/2017 via email) and condescending attitude toward. I certainly have a right to not choose their service department. Simple question asking her what type of recommended oil does the Jeep use but they want to hide that as well until after I made it a point customers certainly deserve to know what type of maintenance is necessary. I ask, isn’t it bad enough that Friendship corporate teaches sales agents to be aggressive money hungry mongers? Where are the morally good people? Gotta meet those sales quotas I suppose. After emailing Jess today to not contact me anymore (2nd request) she took it upon herself to reply to my email anyways. It was a blank reply email. Again, passive aggressive. I suppose she thinks she’s had the last word. We certainly will not be working together anymore and I would not recommend her as a sale agent to any of my friends or clients any longer. I may still use their service department but do I really feel comfortable with that either today? No I do not. My mind is made up. Disappointment and it’s all about capitalism so if you decide to buy from her better be extremely careful. My recommendation, print out an automobile you’ve found online from their competitors and tell them the price you want. If they cannot give you a straight answer in 5 minutes, walk away to the next dealer. Don’t let them keep you there in limbo with false hopes. Common sales tactic. After the purchase on 12/30/2016 I even gave Jessica a direct link to their competitors in Johnson City to show her that I did indeed find a lower price (4K less or more) so they could keep up with their competitors. In hindsight I shouldn't have done that. The Rubicon itself is top-of-the-line and an excellent vehicle. Great radio system, user-friendly navigation. I've taken it off road and really pushed the limits. Even scared my own mother at one point. :-) The Rubicon will sway in the wind and it will make you feel nervous. All the amenities, leather heated seats are wonderful. Just turn on the sway bar or lock the axles when going off road. 12 month SIRUS XM package is great! Protective coating from service department is a must and definitely worth purchasing!!! Literally there are no scratches on the paint surface of the vehicle. "THE BELOW RATING AND REVIEW IS NO LONGER ACCURATE" ORIGINAL REVIEW: ”Simply the BEST BUYING EXPERIENCE WE'VE EVER HAD! Jessica was perfect in every way. She was knowledgeable about the vehicle, courteous, kind, patient and fair. Friendship Jeep in Bristol TN made our purchasing experience fun! How many times can someone say that? Dominic in financing was great to work with as well! If you're looking for a trade in or buying use or new vehicle, we strongly recommend these guys! What a great pleasure!! Sincerely, Steven and Elizabeth Taylor"

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by misstaylor on 04/13/2015

I purchased a New Jeep Wrangler on Saturday (4/11/2015) from Jessica Bellamy. I had a wonderful buying experience. She made me feel very compfortable. There was no buying pressure and she was very informative about the vehicle and answered all questions I had. I truly enjoyed purchasing this vehicle. I will recommend her and this dealership to any family and/or friends that may need to purchase a new/used vehicle in the future. Thank you so much!!!!!!

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by jk14 on 05/21/2012

I recently purchased a 2012 Jeep Wrangler Unlimited from Friendship Chrysler Dodge Jeep. Everyone I encountered there was nice, never overly friendly or phoney. TJ Salyers was my salesman. He was never pushy or high pressured. He gave plenty of time to consider the trade. I saved $3000 over another nearby dealer. It was one of the best dealership experiences I've had. I recommend Friendship CDJ.

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