Twin City Buick GMC
Customer Reviews of Twin City Buick GMC
Great job as usual.
byon 04/18/2023
David is always professional and takes care of my service requests. Makes it easy for regular maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great job as usual.
byon 04/18/2023
David is always professional and takes care of my service requests. Makes it easy for regular maintenance.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent Folks and Outstanding vehicles
byon 04/12/2022
The Staff at Twin City GMC/ Buick are the very Best From ordering my new 2022 GMC Yukon Denali XL, thru delivery OUTSTANDING. This is my second vehicle from Twin City and they have a Customer for life. Service Department is also Excellent and that is from my previous 3 year ownership of my 2018 GMC Yukon Denali XL. As a matter of fact my wife is now looking to buy/order a new Buick from Twin City👍👍
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Latest service appointment
byon 01/19/2022
Called for service on my 2021 GMC. Had to wait from Tuesday of one week until Friday of the following week to schedule appointment. Asked for DEF to be topped off. Truck came back with DEF spilled all down the bedside. I've been using Twin City for several years for all my service. I understand we are in a time where we cannot expect the best customer service given the COVID pandemic and labor issues. But, I find waiting 10 working days to get something serviced at a dealership to be somewhat a long period of time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
