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East Coast Honda

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Customer Reviews of East Coast Honda

20 sales Reviews
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5 out of 5 starssales Rating

Absolutely Wonderful!

by Greeneyes on 12/31/2018

I absolutely love my car! I first dealt with a woman named Miriam who was SO kind, and then with a boy named Kameron. I dealt with a Manager to named Scott Proctor. He was SO nice! My car had “custom items” put on it and it didnt take long at all. It is beautiful. It was a great buying experience for me. I will/would def buy a car from them again, as well as recommend them to friends. I LOVE the car!!!!!! I just put a little over 500 miles on it today. I really enjoy driving it. Thank you all again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

great customer service

by TReynolds on 12/23/2018

Robin Pejsa did a great job helping me find a car this week. He listened to how much I could afford and got me into my new car. Thank you for all of your help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Looking at cars

by Brooklynn on 12/18/2018

I came in the other day looking for a new or used car, and Rodney Brewington was great help. He showed me all kinds of cars and made my experience excellent. I did not leave with a car but however, I definitely will be back once I make a decision!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Test Drive

by Michelle on 12/14/2018

Stopped by to look at options for my daughter. Rodney Brewington was very helpful with choosing the right car. He was even happy to show us pre-owned cars as well. I was also impressed with the friendliness of the other staff that we encountered as well. Will definitely be back when we get ready to buy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Car purchase

by ktthrower on 01/04/2018

We purchased our mini van here in February from Chris Peterson. He listened to our needs and our budget and found us something perfect for our family. When it was time to buy our second vehicle, we instantly thought of Chris. We have 3 small children and didn’t want to spend hours at a dealership so Chris worked with us a lot over the phone. Once we had some selections narrowed down, we came in for a very painless transaction. I would highly recommend him to anyone looking for a vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Sales Consultant and deal !

by joy7777 on 12/14/2016

We bought our first Honda last night a HR-V from East Coast Honda. Our sales Consultant Ashley Arnold was fantastic! She was very informative, helpful, and took her time to set up our car systems. We got the best deal ever with her help. We definitely want everyone to ask for Ashley at East Coast Honda in Myrtle Beach, SC !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ashley Arnold OUTSTANDING sales

by Redskinsfan1 on 05/19/2016

Ashley was never pushy like most salesmen she listened to my needs and met them with no issues!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

MIKE COLLINS - GREAT SALES EXPERIENCE!!

by mpolena on 04/28/2016

On March 12th ( 2016 ) my boyfriend and I went to East Coast Honda to search for a used Honda. We were greeted by Mike Collins & he was extremely helpful in helping me find the perfect car for me!! On the test drive he was very thorough in answering all of my questions & was able to accommodate my budget for the car & I decided to purchase the car that day! After the purchase of the car , Mike took the time to go over every detail about all of the functions of the car & answer all of my questions to satisfaction. I was very impressed with Mike's professionalism and understanding of the product ( cars available ). I will highly recommend Mr. Collins to anyone looking to purchase a car, especially a Honda! Mr. Collins is definitely an asset to East Coast Honda! Monika Polena

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

ECH experience

by psychodli on 04/16/2016

We purchased our new Civic EX with the knowledgeable support of Jeremy Hull. He provided opportunity to test drive different models and information about all the features of the car. We love the car -- thanks, Jeremy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by Darly45 on 04/13/2016

my 2013 Fit was recalled for a faulty airbag. I got in touch with Jeremy Hull at East Coast Honda and expressed to him my concern. We set an appointment and from start to finish he did everything to get me into a vehicle I felt comfortable in. I purchased a 2016 CRV. I am completely satisfied with Jeremy and East Coast. This was my 2nd purchase and highly recommend them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Car buying made me easy

by Ricbass on 04/12/2016

Purchased a 2016 Honda Pilot from salesman Jeremy Hull. Everything about this process was great. He spent time with my wife & I showing us vehicles, explaining features, & answering all our questions. East Coast didn't have the color we wanted but found one in less than an hour and had it for us the next day. Jeremy went to bat for us getting the best possible trade in for our car. Jeremy is laid-back, no pressure, solid salesman. You will be pleased with the buying experience at East Coast Honda and I highly recommend Jeremy Hull as your salesman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Honda purchase of 2016 CRV EX

by dwranddcr on 04/11/2016

We just purchased a 2016 CRV EX from East Coast Honda last week (4/5/16). Jeremy Hull was our salesperson and he was extremely easy to work with, very accommodating and we would highly recommend him to anyone looking for a Honda. We were pleased with the price they gave us for our 9 year old Accord and the 0% financing. This is our third Honda from East Coast (we also have a 2012 Civic) and we will continue to return to them when we want to upgrade. Honda cars are extremely reliable with minimal maintenance. Thanks again, Jeremy Hull!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Very Very dishonest people.

by HereandGone on 04/11/2016

I had an appointment and agreed on a price over the internet. When I arrived at the dealership the vehicle was no where to be found. They said it had been sold. After two weeks went by the vehicle was still there. They will lie and lie. I am a previous customer and will never go there again. Do not trust these people.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

1 out of 5 starssales Rating

Dealership does not deserve a visit!

by pippopa on 08/13/2015

My name is Joseph Parisi. I came down to Myrtle Beach for vacation and during my stay I attempted to purchase a van from East Coast Honda. After a couple days of negotiating we settled on a price for an EX-L Odyssey that we had test driven just the previous day around the dealership. The vehicle had included Bluetooth, sunroof, radio, heated seats, GPS, etc. We waited for them to finish servicing the vehicle and when we were taken back out to do a final overview of our new van our salesperson, Bill Trollinger, began pointing out the features of the vehicle. He did NOT mention anything about the GPS. So I asked him how I turn on the GPS and he looked at me and said “this van has no GPS”. This made me furious! I went inside to see the general sales manager Scott Proctor and he just looked at me like I was stupid. I am convinced they tried to pull a fast one on me and I demanded my check back from the general sales manager Scott Proctor and for all of my items to be returned to my original Town and Country. This kind of deceitful and dishonest business practice is shameful and has lost all of my respect and trust. Please look into this and expose them for the [non-permissible content removed] they are! The public deserves to know about what they tried to get away with!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Professional and Courteous

by jabrown1 on 05/30/2015

Got a 2015 Honda Civic EX today. Very happy with the car and today's Sales service. When I arrived the car was prepped immaculately and ready to go. Melissa DeMarco did an excellent job of processing our sale and showing us all the features of the car. Special thanks to General Sales Manager Scott Proctor for all his help. Highly recommend, will do business with again. Thanks, JABrown

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Was Surprised

by ceteller on 01/28/2015

I had seen these reviews on Edmunds and went to this dealer reluctantly. From the start, I was pleasantly surprised. The saleman, Mike Collins, was low-key, professional, and very helpful. We ended up buying the vehicle the next day after doing some price shopping. The manager, Scott, was highly professional and straightforward in negotiating the deal. Throughout the process there was no pressure, just an honest "here is what we can do." You might find a better deal somewhere else, but I think you will be very pleased with having visited this dealership for a quote. After buying the car, I went to the parts department to buy some floor mats and again was surprised that the mats were value priced and staff very friendly and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Stay Away

by mbk5 on 12/18/2014

Went to purchase a SUV the Sales person Melissa Demarco, is the worse person, she will promise you the world until you start dealing with her than, she will not call you back, will not answer her phone, due too because she is busy. Watch out the Finance dept, will run your credit, and send it to many banks and you will take hits on them. Don't Trust these people. They don't care .. Stay away !!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
4 out of 5 starssales Rating

Tried but no cigar

by kingfrog721 on 06/22/2014

Went to East Coast with the intendtion of buying a CRV. I recived a worksheet with a decent price and took it home becasue I did not want black and thats all they had. They would "locate a CRV with my color choice" for me. I went back to get paperwork started and my sales person was not there and another salesperson insisted I could not buy a CRV at the price indicated on the work sheet (I forgot)The Sales manager said they "forgot" to add the "Mop and Glo" extranous pin striping and wheel locks worth about $1700 more whihc is why my lease was only $327 on an EXL with NAV. In the mean time I decided I should then shop around. Hendricks Honda in Charleston not only met their price but beat it on an in stock white model But I went back to East Coast in good faith and asked about getting other than black. I was told the deal I got was only good on the black one in stock!! So I went to Hendricks Honda 100 miles away and bought a Pearl White CRV EX-L with nav for less money. I am not complaining about East Coast but the difference in "culture" at both dealerships is very clear. If you cannot get satisfaction a East Coast you can shop in Charleston as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

2nd Vehicle Purchased from East Coast

by 82d on 10/10/2012

I have now purchased a 2nd Honda from East Coast , because my first purchase was such a pleasant experience. My recent experience was just as positive. They answered all my questions, replied to my queries in a prompt fashion, were not at all high pressure and were very fair and competitive relative to price. I will certainly do business with them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
4 out of 5 starssales Rating

From A Ford Man!

by captzug on 10/09/2011

I am normally a Ford man. Diehard Ford man. And I distrust all car salesmen implicitly. But my wife purchased a used Honda Ellement from East Coast Honda, and we have been dealing with them every since. They have changed my opinion about Car Salesmen, at least at this dealer. I have come away from there every time not feeling like I've been lied to or taken advantage of or that I was a waste of their time, and feeling like they just wasted mine. Quite the cotrary actuall. The folks at East Coast Honda have impressed me, the unimpressable. I have actually enjoyed my times at East Coast Honda. During the sale, and during scheduled services. Everyone who I have met there, from the lady at the front desk to the sales reps on the floor and the mechanics in the service department make you feel like YOU are the reason that they are there that day. They make you feel welcome and at ease. I have actually been inpressed with this dealership as a whole. I wish there were more dealerships run like this one. I dont know what they do differently, but whatever it is that they have, they have got it down pat!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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