Customer Reviews of Love Chevrolet
2500 LTZ
byon 04/17/2024
It was absolutely Flawless. Everyone was fantastic. I’ll be giving them all my business from now on. Just wish I would have went to them sooner.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2500 LTZ
byon 04/17/2024
It was absolutely Flawless. Everyone was fantastic. I’ll be giving them all my business from now on. Just wish I would have went to them sooner.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Go see Mac McLauchlin
byon 08/14/2023
Mike “Mac” McLauchlin was awesome! He helped me pick the trim level/options of my Tahoe. He educated me of the buying process, from the time I ordered to pick up. Set realistic expectations of the time frame. Answered all my questions and kept me updated throughout the process. Had my car ready for pick up the day after it arrived at the dealership. Showed me all the features at pickup and had me in and out of financing super quickly. I could not of asked for a better experience. Mike was great!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Change
byon 02/06/2023
Don as expected
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 01/31/2023
Had the oil changed before driving out of state after being out there a couple days I checked my oil and it was one quart low. Checked my oil after returning home and it was dead on full mark so I guess they didn’t add all the oil I paid for. Called the service department yesterday after 3 times getting the operator I left a voice mail with the service advisor that handled my service and he never returned my call.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Mac is the best!
byon 07/27/2022
Mac waited looked for a specific car for me for months until he found the right one for me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Van Baugh
byon 04/21/2020
srevice was fast and efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Retired
byon 04/03/2019
All staff was very professional and knowledgeable of their job duties . The vehicle was repaired in a timely matter and it performing very well . Super work from a super dealer . Thanks for fixing my car .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Deal from Love Chevrolet!
byon 02/14/2018
Traded in my 2013 Toyota Avalon Limited on a 2018 Chevrolet Equinox. Was given a fair trade on my old car and a good deal on the new! Cannot get any better than that! Ask for Roger Bolton. Very Honest.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 12/20/2017
Tyler and Luke both did a very good job of helping us find a vehicle within our budget that we were happy with. They could have written us off when the used car wouldnt work out, but they kept working until we were able to work out a deal on the Sonic.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New car purchase
byon 09/29/2017
Great company to deal with. Work hard for you. Warren Josey is a fantastic salesman. Love working with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Absolutely HORRIBLE, horrible service.
byon 08/11/2017
We've had our rollback in this shop several times for the same problem. They've charged us thousands of dollars and the problem with the truck is never fixed. On top of it not being fixed, they've taken apart or unhooked wires and fuses in an attempt to get to the root of the problem with the truck, and left those wires and fuses unhooked. So when we'd go to pick the truck up, there would be sensors and lights flashing all over the dashboard where sensors are no longer reading or working because the guys in the service dept takes things apart and leaves them that way. The gas hand even mysteriously stopped working, the last time that we took it there because they'd left something unhooked and it wasn't registering anymore. The first time that we dropped the truck off there, it sat in their service dept lot for a week and they hadn't even looked at it. Some guy named Dylan would just basically push us off anytime we'd call up there to check on the status of the truck, because if we don't have our rollback, we cant work. So for it to sit up there for a week without anyone even looking at it, is unacceptable...and SLACK. They didn't fix it the second time we had it in the shop either, and we ended up having to have our tow truck TOWED by an even bigger tow truck, which costs an arm and a leg. We took it to a different shop this time and the guys there had the problem identified and fixed within hours, and at a much better cost might I add. We called the service dept to complain about what crappy service we received there at Loves, but we were just pushed off yet again and transferred to a voicemail. We then waited almost 2 weeks to hear back from the recipient of our message but no one ever called us back. This place is awful. I fully understand now why their service dept has so many scathing reviews.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Great dealership
byon 04/26/2017
I am completely satisfied with the used car I purchased from them. Over a period of about 3 months I discovered some issues with the vehicle which they corrected. I would not hesitate to purchase from them again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
EXTREMELY DISAPPOINTING EXPERIENCE!!!
byon 03/26/2015
EXTREMELY DISAPPOINTING EXPERIENCE!!! I purchased a new Chevy Silverado from Warren, and was very happy with everything about the vehicle but the wheels. So to make the deal, they offered to provide me a set from a Z71 model and told me that I was the next person in line on the waiting list. Basically when a new truck was lifted, they would give me the old wheels and tires. Said it should be a few weeks at most... Well, I called in 2 weeks, one month, two months, three months, six months, and so on and so on. Even stopped in a handful of times as well. It was always the stock reply that I was next in line. Now I do not even get a return call. It is these sort of FALSE PROMISES and NEGATIVE CUSTOMER EXPERIENCE that should make it to the top of the org chart at Love Chevrolet. If you buy from them, I would get everything 100% documented and don't fall into the same trap of trust that I did.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience!!!
byon 11/30/2010
I received this email that I copied and pasted below as a follow up to a couple questions that I emailed this dealership about the 2005 PT Cruiser on their website. After reading the email we decided to go ahead and make the 90 minute drive to check out the car........I am so glad Frances sent me this email and encouraged us to make the trip and test drive the car.....We love the car and the price!!! and the service that Micky Fox provided!!! I highly recommend Love Chevrolet of Columbia SC Tawny F. 11/30/2010 Fort Mill SC Dear Tawny , I am Frances Looper, the Business Development Manager at Love Chevrolet. I want to thank you for your interest in a PT Cruiser. I am checking back with you to make sure we have given you all the information and pricing you need. This 2005 Chrysler PT Cruiser is a one owner with only 44,360 miles and priced at $7288 plus tax, tag and fees. PURE CARS REPORT states this price is $2037 below average price. The vehicle has a clean CARFAX. I invite you to sop by and test drive this great car, you will see what a great value it is. We are located in the Harbsion area, at 120 Parkridge Drive, on I-26, exit 103. Tawny , we pride ourselves in taking excellent care of our customers, please let me know what we need to do to earn your business. [violative content deleted] I look forward to hearing from you. Frances Looper The Love Automotive Group [violative content deleted]
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love Chevrolet will NOT be beat by any other Chevy dealer's price; we guarantee it! In fact, we are so confident, we offer a $1,000 Low Price Guarantee. Simply shop any other SC Chevy dealer and get their very low price. Bring their low price to Love Chevrolet and we guarantee that we can still save you money! If we can't beat their price, purchase their vehicle and bring us your Bill of Sale. We will cut you a $1,000 check on the spot! Now THAT is a low price guarantee!
P.S. - We have never written a check before!
**($1,000 price guarantee applies to any new, in stock retail units; excludes any limited production units)**
1 Comments