Anchor Nissan

by mdnngr22 on 07/13/2013

I bought a car there recently and needed to take it back in because the bummer was messed up which they failed to point out to me when I bought the car. I told the service department what was wrong and the fixed one part of the bummer and told me the other part needed to go to the body shop and it would come out of my pocket. I wanted to speak to a manager and no one ever called me. It took me to threaten them for the owner to get back to me. Every E-mail he sent to me was very rude and condescending. Eventually a family mechanic fixed the issue which took 5 mins and notice that the rear brake pads needed to be replaced. I was told the brakes were new..... Even though they told be to bring the car in I refuse because of the nightmare this has been to get something so simple fixed. Do not buy a used care from them! Once the sale is done they don't care about you or the car.

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by DESTANE45 on 06/15/2013

This dealership has one great salesman named Eric but you will be led to the "finance office" Where Jarod will bully, pressure and make outrageous statements when you don't want to purchase all their blown up warranties and extras. I walked out. No Deal and will never set foot in there again. I don't give my business to pushy rude arrogant finance people. Go to Milford they give you a free year of service!

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by carentuisiest1 on 05/15/2013

My husband and I recently purchased a 2013 Nissan Altima Sedan. After visiting several dealerships, the decision was very clear that we would purchase the vehicle at Anchor Nissan. Trust me, you will be truly satisfied with your experience from when you walk in the door to when you leave with your new vehicle. Brian, one of the owners and Eric, a salesperson could not have been more helpful in getting the car exactly the way we wanted it. Anchor Nissan is now our dealership of choice for future purchases. We recommend this dealership highly.

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by ebutash on 04/23/2013

Let me start off by saying...I NEVER write reviews but love to buy cars and consider myself "above average" when it comes to negotiating. With that being said my wife and I wanted test drive the new 2013 Nissan Pathfinder before dinner one Saturday evening. We stopped in at our local Nissan dealership, Anchor Nissan, and met Tim S. in Sales. We told him that we don't have a lot of time but would love to test drive one of the new 2013 Pathfinders. Tim said sure...grabbed my license and the keys to one of the models they had on the lot. He pulled the car up and sent my wife and I are our way. He didn't pull the "traditional" hop in the back seat and fill us with "fluffy" descriptions about the car. When we came back we gave him the keys and told him that we'd be in touch. Not once did we feel the pressure to sit down and negotiate. So after researching several other 3rd Row SUVs, my wife and I came back to the 2013 Nissan Pathfinder SL. So after countless research hours and reviews on Edmunds "Prices Paid" forum I have a good idea on what price I can get the vehicle for. Our problem is that the particular vehicle configuration limited us to only 2 available in New England. This left with two options, drive 150+mi to the dealership that has the vehicle in stock or work with Nissan dealerships to work on a "dealer swap". I put the feelers out online letting Nissan dealers know that we are ready to move on this particular configuration of Pathfinder. I had about a dozen phone calls within 2 hours of posting my needs. Several told me they have the car in stock but "I have to come down today" to get the price I wanted. After showing up they neither had the color or options....instead they wanted to sell me another model they have on the lot for an even "better price" (-$200). After denying them and reiterating to these dealerships that we want a particular model that is located at two other dealerships 150+ miles away...they made calls to conduct "dealer swaps". After 30 mins of calls, they came back with price that was $1700 & $1200 more than what they were willing to sell for the exact same model on the lot. Both dealers say there's a cost to conduct a "dealer swap"...(i.e. someone to drive a car out to swap, gas, and the sending dealer wanting his "dealer holdback"). To make a long story short...I walked out of both dealers (East Providence & Inskip). Before driving 150+ miles I made a call to Anchor Nissan to speak with Tim. It was his day off but he answered his cell. I gave him the story of where we are and he said "go enjoy the rest of your Sunday, I'll get the car at the price you want first thing tomorrow morning". Sure enough Monday morning he called arranged the "dealer swap". I came in and sat down signed a P&S (at a rock bottom price) and NOT ONCE had to talk with the Sales Manager...no "4-square" sheet...no talk about where we want to be on monthly payments...THE EASIEST SALES PROCESS! If you're looking to purchase a Nissan vehicle in RI, MA, CT I can't say it enough...Call or Visit Anchor Nissan and seek out Tim S. I will be back and so will my friends and family!

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by bampam33 on 10/19/2007

I left another car lot and went to Nissan to take a look at their used cars. I was greeted by very friendly sales people who were definitely NOT pushy or obnoxious (traits I can't stand dealing with when car shopping). My purchase was not a BIG ticket item by any stretch of the imagination (buying a very reasonable vehicle to accommodate my large family). Still, the salesman was very honest, up-front, and understanding. He went out of his way to make me comfortable with my purchase and the entire experience was pleasurable (He even gave my 7-year-old daughter a bag of chips and some soda so she'd let us think, look, and listen). I left the dealership that same day with keys in hand and myself behind the wheel of a car I love! I can't recommend this dealership enough! (Ask for Lee if you go)

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