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Audi Warrington

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Customer Reviews of Audi Warrington

4.7
Overall Rating
4.71 out of 5 stars(45)
Recommend: Yes (20) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Q5 phev purchase

by JP on 09/11/2023

Great customer service! On line process for leasing was very easy. Sales rep Conor was very knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

45 Reviews
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5 out of 5 starsservice Rating

Fantasy

by Michael Stuber on 04/10/2024

They are very easy to deal with and they make everything understandable. Rob is the best.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Best Audi Dealership

by Abby F on 01/30/2024

Philip and the whole service staff at Audi Warrington are amazing. It truly is a pleasure dealing with these people. They do their utmost best to take care of each customer. With a smile and respect on top of it. From the gentlemen that greet you and take your vehicle, to the people who get you your loaner, and finally Philip and his colleagues are amazing people and professionals. I rarely do reviews but people should know this is the place to go when it comes to Audi sales and service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

great service at Audi Warrington

by jobbermania on 01/23/2024

My service experience at Audi Warrington was great. Joe, the service adviser was knowledgeable and professional and the work on my vehicle began on time. Joe and the technicians went above expectations to fix a small issue with my door weather seal and I am a happy customer. This was my third annual service with Audi Warrington and all work has been performed correctly and in a timely manner. My car has been returned to me clean inside and out. I am pleased with the service and will continue to take my car there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Audi Warrington has excellent service.

by CS on 01/09/2024

I have found this dealership to be honest about my car’s condition and to repair properly. They also provide excellent service. A shout out to Rob who handled my most recent service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Tf

by Khalid Davis on 11/29/2023

Horrible customer service. Bought my car in for service because I had suspension and a check engine light issue. They do the inspection and tell me it’s going to be $3000-$4000 just to do a diagnostic on my vehicle because it has so many codes and on top of that my car now doesn’t and the parking brake won’t release even though I drove it an hour to get there. My thing is I only had two issues when I bought the car in. I obviously deny to pay that ridiculous amount for diagnostic. I say just focus on the suspension not the other codes. Mr Davis your car doesn’t move so you need to come get it it’s nothing we can do with the vehicle. Well excuse me my car was movable before I got there. The manager Joe or Mike I got two different names tell me it’s not his fault and won’t do anything to fix the brake issue even though it wasn’t an issue prior to me dropping the vehicle off. I finally got the car to move and the parking brake to release. A secret I will hold forever. How did I figure it out but the Audi technicians couldn’t. Stay away they will damage you’ve car and say it isn’t their fault and leave you standing there stranded. Horrible customer service stay away. Took my vehicle once I got it moving again on my own in their parking lot TO Bell Audi in Edison NJ. Car didn’t move but I got it to Edison with a bad suspension. They are fixing my vehicle. They took my after market warranty also(Audi Warrington) denied them and Bell Audi told me the charges were only $450 for diagnostic not 3k-4k. This Audi in warrington is ran by snakes. There was some cool employees there. Not them the guy in charge is despicable. Please stay away.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Philip at Audi Warrington - 10 Stars!

by FD on 11/17/2023

Philip, the Service Representative at Audi Warrington always provides excellent service. He always greets customers (me) with a friendly, welcoming face. Philip is an efficient, diligent and organized professional. He follows through frequently communicating with me about the progress on my vehicle’s service each time I bring it in. I appreciate his updates since I wait in the dealership until the service is complete. While there is another dealership much closer to my home, it’s employees like Philip who keep me returning to Audi Warrington for service on my 2018 Audi. It’s surely worth the drive for competent, friendly, reliable service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Amazing Service

by Jerry G on 10/31/2023

Philip from Audi Warrington Pa. And the service department do a fabulous job! They take the time to tell what you need and don’t need, and what do be aware of in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Greg P on 10/18/2023

10/10. Service has always been the best. Everyone there is polite, friendly and professional. Wouldn’t go anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Q5 phev purchase

by JP on 09/11/2023

Great customer service! On line process for leasing was very easy. Sales rep Conor was very knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service at Warrington Audi

by Yaddara on 08/25/2023

Very efficient service including loaner car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Dave on 08/08/2023

Very professional and all questions were answered knowledgeably. One of the best service experiences.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience.

by Denise W on 08/08/2023

David was very helpful and responsive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Sloan Audi

by A Satisfied Customer on 07/06/2023

Great place with nice people!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience

by Perry on 06/07/2023

Paul was very helpful and delivered what he promised

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starsservice Rating

Great service

by Arno on 03/30/2023

I was extremely pleased with my last visit concerning my Q5. As always, they kept me informed as to the progress and the mechanics involved. I appreciated the car wash. Also, extend my thanks to Willie for his kind reception.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Easiest car buying experience

by Beth S on 03/26/2023

Very straightforward and quick process. Great customer service from Paul!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by TT on 03/25/2023

Brought my car in to get the cowl drains cleaned. Mike was excellent and explained everything. I only wish this dealership was closer to NY so I can go there for all my Audi needs. Highly recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starsservice Rating

Excellent service

by LA on 03/10/2023

Excellent service. Especially for researching 🧐 with AUDI to have a defective part covered under warranty. Great to get a loaner car. Very disappointing for the high charge to have one steering rack booth replaced. Toyota or Honda dealership service departments charge reasonably less for the same service done by their “factory trained technicians”.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Superior Audi service

by Steve L on 12/03/2022

Outstanding service, highly recommended. The team at Audi Warrington is very professional, they take the time to explain what repairs are needed, provide an accurate estimate of time to finish the work and the cost. The facility is immaculate, with comfortable seating and internet access, makes it easy to work while waiting for my car. Great experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

PODS recall completed, loaner rejection and suggestion

by George on 07/20/2022

The purpose of the visit was the Safety Recall 74E3 - Passenger Occupant Detection System (PODS). Although I did not have any problems with the PODS, Audi insisted the recall be performed, so in I went. The recall was performed in about the time mentioned. And, as before, the PODS continues to function well. As always, everyone I interacted with was professional, courteous, and pleasant. When I scheduled the recall service I was asked if I wanted a loaner. Since I had not done that before, I said yes. However, in my opinion, there were just too many hoops to jump through to actually complete the transaction, so I told them to forget the loaner. I simply waited at the dealership and read my book. Oh, one more thing in the form of a suggestion. My car is an A5. I sort of had an expectation that the loaner might be an A6 in order to induce me to trade up in value. Instead they showed me a Q5. Suboptimal choice!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Tyler flat tire with no appointment

by Joe on 07/06/2022

Tyler from Audi service handled my drop in request with professionalism & customer needs ahead of everything else which was outstanding in spite of needing a new tire .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership

Whether you're from Warrington, Doylestown, Lansdale, Conshohocken or anywhere in the Newtown, Horsham, Richboro & Langhorne areas, you can rest assured that when you shop for a new or used Audi, you're shopping for quality and reliability, no matter which model appeals to you.

Qualifying for a loan or Audi lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.

Once you're behind the wheel as an owner, Audi Warrington continues to support your driving needs through our onsite auto service center. Our team is well-versed in everything automotive and utilizes the latest OEM Audi parts, so you can count on solid routine maintenance and timely repairs when they're needed.

Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop