Ed Shults Subaru
Customer Reviews of Ed Shults Subaru
Don't Waste Your Time
byon 10/16/2018
I purchased a 2019 Subaru Legacy from Ed Shults of Warren for the first and only time. I put down a deposit of $1,000 so they could get the car with the features I wanted or so I thought. They even put it in writing so that we were on the same page. When I was called to pick up the vehicle, I noticed it did not match what had been previously agreed to, but the salesman, Don Baker, assured me that I would be called in the next few days to have the correct parts installed. It has been about 5 weeks now since I picked up the vehicle and it still does not have all the correct parts on it and I have never received a call from the salesman. This dealership has some pretty shady sales practices and obviously puts customer service last. There is no reason for anybody to purchase a vehicle from them. Buy it from someone with some integrity!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Art Chamberlain was the salesperson.
byon 08/27/2018
He was knowledgeable and helped me make my decision. I was recommended to him by Todd and Lori Swanson, also customers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
