Preston GM Superstore
Customer Reviews of Preston GM Superstore
Great Dealership
byon 02/06/2024
Chris Van Bibber was a super helpful sales associate and easy to work with, he along with the rest of the staff at Preston GM not only gave me a great deal for my trade-in but worked with me for the whole day to get me into my new 2024 Z06. I would recommend this dealership to anyone looking to buy, and I will be using them for all my services to the car and future Chevy purchases going forward.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership
byon 02/06/2024
Chris Van Bibber was a super helpful sales associate and easy to work with, he along with the rest of the staff at Preston GM not only gave me a great deal for my trade-in but worked with me for the whole day to get me into my new 2024 Z06. I would recommend this dealership to anyone looking to buy, and I will be using them for all my services to the car and future Chevy purchases going forward.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Side detection unit failed due to corrosion.
byon 03/26/2019
Dealer contacted gm rep and they covered 75 % even though out of warranty.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Thanks Preston
byon 04/14/2017
The employees at Preston are willing to work with my unpredictable and erratic schedule and are still very pleasant. Thanks to all of you!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Preston GM Superstore
byon 08/18/2016
Sales Mgr. Steven Plyler, Sales Associate Anthony Pasquarello, and Finance Mgr. Kyler Kettere worked very well together in dealing with us in this lease transaction. They were very professional in their customer service and we will recommend Preston GM Superstore to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Great deal. Great dealership.
byon 09/30/2010
I'm sorry to hear about the negative review from the other customer but I can assure you that their negative experience -- if accurately portrayed -- is an isolated event. Please keep in mind that there are two sides to every story. Please allow me share my recent experience: What can I say? It was the greatest car buying experience of my life. The hospitality I received while waiting for my car was tremendous. Bobby Preston spent over an hour with me and gave me a personal tour of their grand dealership. Moreover, Bobby is a very humble gentleman with a warm demeanor. The automobile I bought was a 2010 Highlander, and it was the best deal that I was offered in the entire region. Likewise, they pulled off the impossible; they got me the best rate available due to the financial wizardry of their finance managers. They beat my credit union and Capital One by a mile and gave me a payment that I could only dream of. Preston Toyota also gave me a good trade-in value on my car - even matching the amount that I received from a dealer that specializes in the sale of my previous automobile's make and model. I would continue my narrative but reliving my experience with Preston Toyota has put me at a loss of words. I can't wait to take my car in for scheduled maintenance - despite the 78 mile roundtrip -- it's the nicest service waiting area I've ever seen, and I've driven Infinitis and Saabs. Their waiting area looked like the lobby of a premier Las Vegas hotel. Lastly, I would like to add that Baierl Toyota is only five minutes from my house but after an unprofessional experience with Baierl in the past, I would rather drive 2 hours round-trip. By the way, enjoy the complimentary hot cappuccino and fresh coffee in their waiting area...I did. Thank you Bobby Preston for your warm hospitality and amazing staff. Sincerely, Jesse and Anna
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Don't buy here
byon 01/17/2010
2 days after I purchased a car I tried to return it. Not only did they refuse to take it back, but they were only willing to give LESS than half what I paid on a trade-in. When I voiced my dismay I was ignored and dismissed. Six months and 13,000 miles later, I traded it in for more somewhere else. Very belligerent, arrogant sales people.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
