Faulkner Chevrolet
Customer Reviews of Faulkner Chevrolet
Faulkner
byon 03/12/2024
I was looking to buy a new car. I could not have asked for a better dealership to get me into the car I wanted. The process went smoothly, before I knew it I was driving my new car. Thank you Faulkner dealership!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Faulkner
byon 03/12/2024
I was looking to buy a new car. I could not have asked for a better dealership to get me into the car I wanted. The process went smoothly, before I knew it I was driving my new car. Thank you Faulkner dealership!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fast friendly service
byon 09/06/2023
I have no complaints about the service I received at the dealership. The service was good and fast, and the staff was friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent
byon 09/05/2022
Jeff is the best salesman I ever had to deal with.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
2016 Cadillac purchase Faulkner in Bethlehem's PA.
byon 06/07/2016
So glad I found them and purchased my first Cadillac from them in June 2016. A Escalade 2016 ESV. Sandi Kirby and Jeff Yates are the best people I have ever met. I have been looking for over a year and even went 3 hours away from my home of state Maryland to buy from this team in PA.They give me Platinum service and flawless treatment. I will go no where else again and only wish they were in Maryland too! I wish that we went to them first and you will too no joke! I am still amazed! Thank you from a grateful Veteran and GOD bless you all. Joseph Cacace
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome Cadillac Service
byon 03/26/2015
Quality service performed on time as scheduled. Mike is professional and explains everything that needs to be done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Trustworthy sales & service!
byon 03/25/2015
Faulkner has great sales & service departments. They keep to their appointment schedule. They provide transportation if they need to keep your vehicle for an extended time period. Your car will look as clean or cleaner when it is returned as when it was dropped off. I have become friends with Scott Peters in service and Tim David in sales. I trust both my Cadillac and Corvette to these people.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Car Purchase
byon 03/04/2015
Everything went perfectly with the purchase of my new Cadillac, from working with the salesman, through the finance manager.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very accommodating to my schedule
byon 10/23/2014
Incredibly flexible as my car is not driven in rain/inclement weather so need to make appointment only a day or two in advance...dealer is VERY ACCOMMODATING!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
best dealer ship and service department any where.
byon 08/28/2014
There the most special gentlemen I know, they know there business, and they go over and beyond to help you I wouldn't go any where else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Maitenance
byon 08/16/2014
Routine maintenance oil and tire rotation. Service did forget to put the proper air in the rear tires. Should be 40 psi only had 34. My Onstar notification alerted me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
I had my truck in
byon 04/03/2014
I had my truck in for a PA inspection and oil change. I waited for the work to be done, and it was not a long wait. The dealership's personnel are friendly and pleasant to work with and be around.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great place to buy a car or truck
byon 05/09/2013
I have purchased 3 new trucks and one new car from Faulkner. I always good a fair price for the trade and good price on the new vehicle. My next car will also be purchased from Faulkner. In addition to the good deals they also have an excellent service department
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service and Good Value
byon 05/09/2013
I took my 2013 Corvette in for inspection, emission test, and the first oil change. I waited for the car and it was done quickly. The service staff is knowledgeable, friendly, and courteous. It does not get any better than that.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Faulkner - Up Front and Helpful
byon 09/27/2009
I arrived at the dealership and thought, here I go again. I was looking at the used cars when a salesperson came out and asked if I would like any assistance. I asked where the less expensive cars were. 1st car for a young driver. They quickly pointed me to a section with over 10 very nice looking vehicles, discussed my needs. They actually listened to me and suggested a recently traded vehicle which they promptly retrieved for a test drive from somewhere in the back. We drove it and upon my return someone had gotten the report on the car so I would not have to wait I was presented with a price, carfax, and a service report of what they found while they looked at the car and what they had done to it. I was impressed with the speed at which this had been done. At other dealers in the area they either told me they did not have any economy priced vehicles, or asked if I was buying today. No matter what my answer was, I would be subjected to pressured to buy a vehicle that was above my price limit or did not meet my needs. (They had not listened) At Faulkner we had a informative review of the vehicle, some discussion of price without a lot of back and forth. I indicated I needed some time to think about it. I was thanked by a manager who ensured they understood my needs, how the car matched them and asked if my experience had been satisfactory or exceptional. I was surprised when they waited for my answer and took in my points. As I stood they thanked me- no arm twisting - no issue with me leaving just a feeling that they cared about customers. I purchased the vehicle later that week and experienced a relatively quick process- It was helped by their flexibility in allowing me to send my information via various electronic media and addressing my questions quickly.. I have received several calls from the dealership and when I needed help getting some items fixed due to a mishap I was welcomed and helped by sales person who assisted in scheduling and transporting one of us to pick it up. Seems like they really did care and have treated me that way each time they see me.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
DONT LOOK FOR SERVIE AFTER THE SALE!
byon 04/07/2009
We needed to replace a second car and were looking for a used car. We had 3 that were in the running, a Mazda 3, a VW Jetta and a Pontiac G6 (all 2006). Although I did not want the G6, my son and husband loved it and my husband thought in todays economy it would be nice to buy american. Our sales person was very personable and really want to make the sale. He called, followed up, etc. All seemed well until 2 WEEKS after the purchase, the entire electrical wiring on the car went after using a cell phone charger, that is right, the ENTIRE wiring harness went! It seems faulkner didn't even remember us. There was no service at all, no offer of a rental since we have been out of a car now for 3 1/2 weeks and no end in site!! Remember, we have only had the car 2 weeks and been out of a car 3.5 weeks!!!! They shipped it to a Pontiac dealer to "deal" with. Luckily, they gave us a loaner, but NOT THE PEOPLE WHO SOLD US THE DUD!!!!! They haven't called to follow up, NOTHING!!! THEY GOT THE CHECK FOR THE SALE, WIPED THEIR HANDS TO US AND DON'T CARE ANY MORE. DO NOT BUY A CAR FROM THIS DEALER UNLESS, AFTER THE SALE, YOU WANT TO BE TOTALLY FORGOTTEN. ALL THEY CARE ABOUT IS THE SALE, THE MONEY. THERE IS NO, I REPEAT NO CUSTOMER SERVICE!!!!! Should have bought a foreign car or at least a car frorm another dealer. Faulkner sold us a lemon.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Thank you for choosing Faulkner Chevrolet Bethlehem in Bethlehem, PA . We proudly serve customers from Allentown, Lehigh Valley, and even as far away as Scranton. We can't wait to see you! No matter where you're coming from, we're determined to make your trip worth while. Whether you need a trustworthy Bethlehem auto repair shop or an alternative to your hometown dealership,Faulkner Chevrolet Bethlehem in Bethlehem, PA is here for you. Check out our hours and get personalized directions to our Bethlehem area dealership.
1 Comments