Ron Tonkin Chevrolet
Customer Reviews of Ron Tonkin Chevrolet
New car
by 02/17/2024
onFueron amables y me ayudaron a encontrar lo que yo buscaba en un auto
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ron Tonkin Service/ Excellent
by 05/09/2024
onI came in for a service repair covered under warranty, and the service was excellent and very helpful from beginning to the end. I was kept updated during the process of repair time and cost. I was very satisfied with the whole experience , they worked with my work schedule and made it very convenient to have my car back efficiently.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New car
by 02/17/2024
onFueron amables y me ayudaron a encontrar lo que yo buscaba en un auto
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
New car sale
by 12/25/2023
onNot the best experience buying a new car. No transparency. Car not cleaned when I picked up. Given a coupon for a car wash. Felt like they've had to meet year end quota and just wanted to sell a car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
1 Comments
Ron Tonkin Chevrolet
by 05/05/2022
onExcellent place to buy a vehicle. Great customer service from start to finish.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2016 Tahoe status
by 04/28/2022
onSaturday 4/23/22 I picked up the Tahoe -Tires rotated back to original – OK -Air Conditioning tested and provided proper cooling 47.4 F to 47.8 F Both Saturday & Sunday. -A/C appears to be working as expected, no more condenser fans roaring, suction tube is cold as expected, etc. Other: -Two scratches remain on lower left rear passenger door. It needs to be restored to its original condition and look like it was when it was brought in to Ron Tonkin. The scratches need to be removed and repainted. All our vehicles and airplane are continuously upgraded to minimize devalued depreciation. Damage by others is unacceptable to our long term objectives. Note: I can get quotes if needed. My son in law is the manager at Kuni Collision and they have done body work on my other vehicles. Serious Concern you should be made aware of: (Pics attached) The following is for your information, we at this time have not identified any missing significant personal items, however as with any theft it can be difficult to remember what you had in the location that was gone through by others. -The fact that someone rummaged through our personal belongings is very disturbing. -Upon unlocking the locked drivers door (unsure if any other doors were unlocked) and picking up the vehicle I found the center console tray removed and placed on to the drivers floor area. -The white rag had been relocated from the drivers door side compartment to the on floor console tray. -The bottle of aspirin lying in the tray had been opened and tablets were strewn throughout the tray. -The front passenger side door compartment was disorganized and gone through by someone and the hand lotion was displaced and was found in the center coffee cup area. -The $ change holder had quarters, dimes and nickels; only the quarters compartment was empty. -We had to sanitize all of the items we feel had been handled and gone through by others. Let me know how you want to handle the scratches on the door. Regards, David Bakke
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Excellent in every aspect.
by 04/08/2022
onWas looking for a 2022 silverado. Chris from Ron Tonkin reached out to me. We went over what they had in stock, plus what was coming in. They had a black silverado rst available. Perfect. Put a small down payment to hold it. It came in a few weeks later. Had some dealer incentives to use. Added a few things. Love it. The process was flawless and easy. Would highly recommend Chris and the staff at Ron Tonkin.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Just go somewhere else
by 09/11/2021
onUnsure about the quality of the used car I traded in for since the headlights didn't even work when I got it. Makes me highly doubt any of their used vehicles are properly inspected if they miss something that obvious and important. At this point I just want my trade-in vehicle back, and I thought that a letter from the credit union saying that the loan was denied due to the value of the car being way less than the loan amount would be enough to void the spot delivery agreement, but apparently the financing did go through and I'm SOL. Just save yourself the headache and go with a different dealership (or even an online one with no dealership pressure).
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Fantastic service and deal.
by 07/02/2020
onCameron was an absolute professional and made the stress of setting up our test drive and process of buying a new car painless. Being recently carless at a time like now was very anxiety inducing, but knowing we had a Chevy Bolt in mind, Cameron was knowledgeable about this specific vehicle and electric cars in general (new electric car driver/owner here). At no point did either my spouse or I feel pressured or uncomfortable with how Cameron handled our car shopping worries. He was very kind, professional, and highly passionate about cars which helped with any questions we had about the Bolt. He was even so generous enough to offer to pay for snacks from the vending machine for us, and stay well after the dealership had closed just so we could finish up our transaction; also washed our car which was very sweet of him. I would highly recommend Ron Tonkin Chevrolet, and praise their salesperson Cameron. Between how great the deal the car was, and the ease of our whole experience with buying a new car, it was a very pleasant experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership -- very relaxed and easy to deal with
by 03/25/2019
onVery relaxed and easy to deal with
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bolt dash screen failure
by 03/24/2019
onI believe failure is in the computer, but techs say there are "too many" possibilities and they cannot test everything and need to see the failure. It is random and seldom lasts for long, so not likely. GM suggests replace radio. Maybe...Here is my thinking: when warranty runs out I think they will find "the time" to "test everything". Also, GM/Chevy may have cut corners to meet high demand for Bolt. Yesterday I found another Bolt owner same problem. Failure abt 10x last 7 mths. 2 times, cruise failed to work. People in service very friendly and try to be helpful, but I don't think they have faith in my ability to discern, 2 stars rating reflects their unwillingness to search for other customers/service depts. with the same complaint. They did call GM and perhaps the failure is with GM and not the service dept. However, I expect this service dept to be a little more curious
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Always something..
by 03/20/2019
onWell let's start with it took an hour and 45 minutes to get a simple oil change. Also they checked off that they filled my washer fluid which they did not.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Customer
by 03/13/2019
onI'm still waiting for a part it's either back ordered or out of stock, I have to take my car to the service center every day to get the engine light taken off very frustrating.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Leak
by 02/06/2019
onIt was plesent. Quick turn around time
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My New Bolt
by 02/01/2019
onVery pleasant. Well informed sales people. Friendly. No pressure. A very smooth transaction!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments