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Customer Reviews of Hometown Toyota

4.0
Overall Rating
4 out of 5 stars(14)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
4 out of 5 starssales Rating

As agreed upon

by Ed on 08/02/2023

The vehicle we wanted to purchase a month prior was exactly the one we purchased for the price we agreed upon a month earlier...no surprises, no gimmicks, no last minute issues. The staff at Hometown Toyota has integrity and honesty.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

14 Reviews
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4 out of 5 starssales Rating

As agreed upon

by Ed on 08/02/2023

The vehicle we wanted to purchase a month prior was exactly the one we purchased for the price we agreed upon a month earlier...no surprises, no gimmicks, no last minute issues. The staff at Hometown Toyota has integrity and honesty.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Job!

by GoPackers75 on 06/12/2021

Freddy Moncada is a great salesman! He cares about his customers and their comfort and happiness. Nice to see this still exists!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great place

by Jeff and Jody Colton on 05/09/2021

I can see why Hometown Toyota gets the President's Award because of top notch salesmen likes Mike Bevers. This is the third time Mike has sold us exactly what we were looking for. There is no beating around the bush he's straight forward and tries his hardest to get you the vehicle, the price, and the terms that you want. We love dealing with Mike because we can laugh and have a good time. He always checks up on us to make sure we are happy with our vehicles and takes care of our service needs. I will always buy from Mike and HomeTown Toyota. Thankyou very much, Jeff & Jody Colton

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Superb salesman and super friendly staff!

by Debra and Tim on 03/27/2021

Alain, our sales associate was absolutely fantastic. We told him what we were after. They had the exact Toyota Tacoma TRD Off Road with premium off road package, navigation, 6’ bed, tow package and bed liner. We drove it home. Alain went above and beyond to help us with our purchase at 9:30 at night. We did not have to put a deposit down and wait to have it built, they had the vehicle on site to purchase immediately.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Buying made easy

by Porscha_J on 09/19/2019

Robert was great! Showed professionalism and listened to out needs in vehicles. Showed us what we wanted to see in vehicles, test drove and then helped us through best options for our family. He helped making the purchase go smooth. Great personality and very friendly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Salesman Service

by DAY on 07/13/2019

We were extremely pleased by the level of service and professionalism provided by Robert as well as the other employees that helped us. Robert treated us like family and listened what we wanted and guided us along the way.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New car

by Jennifer27 on 05/21/2019

Steves hometown toyota in ontario oregon and their sales rep robert did a amazing job helping me and my husband get a car that fit us and our 4 kids. We really appreciate all the help and services steves hometown gives. Robert did a amazing job and listen very well to what we were wanting in a car. I would recommend robert or anyone whom works at steves hometown toyota.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience - buying a car

by Paul on 05/07/2019

Ismael worked hard for us and placed no pressure on us during the whole process. Once we had finalized everything they even payed for us to go to lunch while the paperwork was being drawn up. I will have to give them 5 stars for their service and will go back when its time to buy our next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Chad Morales and Steve's Hometown Toyota!

by Ben on 01/20/2019

What a great truck buying experience! Chad Morales took his time with me by first helping via a phone call, then texts with more information and pictures, and finally a smooth non-pressured purchase of a "new to me" vehicle. Being from Boise I had concerns of conducting a purchase in far off Ontario, OR but the experience was well worth my time. The truck was for my daughter and it brought tears to her eyes. Thank you Chad for all the help! I'd recommend anyone to give Chad a call for help on a vehicle purchase. This is an A++ group of people. Ben

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service!!!

by Scott on 09/08/2018

Tyler Taylor at Payette helped us find our daughters first car. He didn't pressure, got us exactly what we wanted at the price we wanted, and we were in and out in very short order. Great job!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

Scam

by care1830bear on 05/11/2018

What a mess... So we bought a Toyota 4 years ago here. Last week David called us and said he had someone wanting a 2014 prius and that he could save us a few hundred dollars a month and get us into a 2018. I pressed as we all know if it SOUNDS TO GOOD TO BE TRUE IT IS! David assured me that was not the case and the deal was pretty much a done one. I told him the mileage of my current car and he said it was not a problem. So Duane and I drove down today to look at cars. David was busy so we got another young man, Cameron. NOTHING was what we were told it was. It was one BIG HUGE SCAM!!!! I ended up walking out and calling the manager, Mark. Who apologized and reworked the numbers. We were able to come to a deal that would work too get the new car. Not my call, if I had it my way I would not have given them my business after being LIED to just to get us to drive 120 miles. When we returned, Mark, the manager didn't even come out to say anything, I guess just convincing the customer to return is where is job is complete. So yes we are completely SUCKERED by the SCAM I guess they still win they got the sale!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
1 out of 5 starssales Rating

Just to run a credit check...

by SunShine on 01/12/2018

Showed up and Michael Taylor (sales associate) gave me a two day run around. Company is crooked as a snake in grass.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

2 Comments

5 out of 5 starssales Rating

Coby Smith is a GREAT & Honest Salesperson

by leester on 06/07/2011

I've had great luck working with Coby Smith after Dan Nugent became the F&A guy. Coby is patient, and will work to find you the best deal. The nice thing about this dealership is that they will start by showing you the actual Dealer invoice on whatever car you're wanting to buy, and then see what you think is a fair price. I send friends & family to Coby and none have been dissapointed with him or the sales process. Also, they charge a $75 Doc fee, whereas other dealers in the area will try and nap you for a $299 Doc fee.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4.3 out of 5 starssales Rating

Steve's Hometown Toyota- Not bad!

by xbguido on 10/28/2008

Good experience purchasing a Toyota Truck. Sales Rep was very good, no games. Truck was ready when I arrived, cleaned properly and full of gas. The F&A guy was a little overboard and was really pushing extra services - although did not argue when they were declined. Overall A+

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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About our dealership

Why Buy From Hometown Toyota

Our commitment to providing excellent customer service to our dedication to helping drivers get behind the wheel of a new vehicle or a quality pre-owned vehicle, drivers can look to the Hometown team with confidence. With so many dealerships in the Treasure Valley to choose from, we understand that the options might be a bit overwhelming. Fear not, Hometown goes above and beyond the average dealership to provide Weiser, Ontario, Fruitland, Nampa, McCall, Meridian, and Boise drivers with an efficient, enjoyable shopping experience. Whether you're from Oregon or Idaho and looking to find a New Toyota or you're looking to get your vehicle serviced, the Hometown Toyota team can help!

What sets us apart
22 Time President’s Award Winner.The President's Award for Customer First honors those Toyota Dealerships who excel in all facets of their operations. It is recognition for Dealerships that continue to go above and beyond at each customer touch point
Amenities
Complimentary Loaner Cars
Complimentary Drinks
Complimentary Coffee
Television
Cable Television
Languages Spoken (2)
English
Spanish