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Gresham Toyota

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Customer Reviews of Gresham Toyota

4.7
Overall Rating
4.73 out of 5 stars(40)
Recommend: Yes (10) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great experience buying a new car!

by Jack Kos on 03/28/2024

Salesmanager Pavel is a true professional in his field! We came to see the new Corolla Cross, and didn’t even expect that we would be able to drive away in a brand new 4Runner. Pavel made an offer that was impossible to refuse.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

40 Reviews
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5 out of 5 starsservice Rating

Excellent service dept

by Lb on 05/01/2024

They honored my coupon, which was a very good deal. They were efficient and had a comfortable waiting area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Always a pleasure!

by Kris on 04/30/2024

Always so helpful and friendly!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Smooth sailing

by Kathy on 04/18/2024

They go above and beyond Brandon was very courteous to us! Thankyou

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience buying a new car!

by Jack Kos on 03/28/2024

Salesmanager Pavel is a true professional in his field! We came to see the new Corolla Cross, and didn’t even expect that we would be able to drive away in a brand new 4Runner. Pavel made an offer that was impossible to refuse.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Car buying truly made easy.

by Ivan Diaz on 03/25/2024

The whole process was made easy. Jesus really made the whole thing smooth and easy and explained everything and left us with no questions and made us feel good about our decision.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by JIMMIE on 03/01/2024

I’m thankful for your quick efficient service in fixing my car, your professionalism is highly appreciated, not forgetting Angie your staff who is absolutely marvelous, very friendly and made sure that I was kept updated on the status of my car.I would definitely recommend this company to anyone looking for a reliable and trustworthy car service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best service!

by Tatyana on 05/24/2023

I reached out to inquire about test driving a Rav4 Prime, fully expecting a wait of weeks to months due to the high demand and lack of supply, but they got me in the next day! There were two available and one perfect for me. Jesus was helpful and informative! I felt heard and well cared for.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Gateway to Mt Hood

by Suz on 05/15/2023

Gresham Toyota has a helpful service department that cares about people’s vehicles being reliable. They don’t overcharge or make up schemes to just get your money. I have used this service department for several years. I appreciate their help.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Toyota 4runner oil change

by Chris Palodichuk on 04/24/2023

use your digital coupon Also the person who helped me was kind and considerate. way to go Gresham Toyota for your diverse employment skills.

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

We had a pleasant experience and fairly quick to purchase car

by Willy on 11/27/2022

You can get in out to purchase a car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
2 out of 5 starssales Rating

Know your stuff before you buy

by Rebecca D on 09/17/2022

Unimpressed. Be prepared to be taken advantage of unless you know what you’re doing- they will deny you a good interest rate unless you know to specifically ask to run your credit score with local credit unions. Otherwise, be prepared to only be offered the “Toyota interest rate”. Would not recommend, and we won’t buy another car there if given a choice.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Attentive, respectful, professional!

by Elena on 07/12/2021

Even though the experience of buying a car today is very different from buying a car before the pandemic, Tony Gatto was masterful at reassuring us that we would find the right vehicle for our needs. Tony’s attentive, respectful and professional demeanor throughout the entire process delivered for us a great shopping experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

Great

by Dale Midland on 06/28/2021

Our salesman Oli and the fiance manager David where kind, helpful and great to work with. Thank you for a good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

1st Class

by Renee Bourgea on 06/15/2021

I almost instantly felt at ease with salesman Nick Bernal. There was no sales pressure whatsoever. He answered all my questions and was direct and instructive with how the electronics in my new RAV4 Prime work. My whole experience at Gresham Toyota was a good one. I would recommend them! Much better experience than I had buying my previous car. I love my new RAV4 Prime and will remember Gresham Toyota when it comes time to transition into a totally electric or hydrogen powered vehicle. My thanks to Nick , Dave and Pete in Parts. Renee & Tim - Vancouver, WA.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
3 out of 5 starssales Rating

Know the product

by My new car on 05/19/2021

I would give a higher rating but the map in the car was very important to me and come to find out the one we picked didn’t have it or can’t have it, I was told several times it did. I may not have picked this level of a model if I was aware of this ahead of time. I was told to down load an app and it will tell me how to make the map work. I tried to figure it out for 3 days before I went back and a very nice lady explained that I couldn’t do what I was wanting I need to use my phone! Ugh! Now I have to upgrade my phone. We traded in a car that had more bells and whistles then this one which is fine but I specifically said I want the navigation system, didn’t get it. Other than that everyone was very nice! Have bought several vehicles from them. Yes I would use them again but with someone that has more knowledge on the car we are wanting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Exceptional dealer service experience

by Ken M on 04/27/2021

These folks have it dialed. I don't live in the Portland area, but come through it frequently, so when the 85k service on my 2014 4Runner needed to be done, and a few things needed to be looked at after a long trip to the desert, I dropped by to see if they could squeeze me in, which they did! The whole experience was great. Everyone I talked to was polite, supportive and helpful. It turned out I needed new rear brake pads, so they were able to get those done for me as well. The wait was not too long, the prices were reasonable and my service advisor, Ronita, was incredibly helpful. Just a terrific experience all the way around.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Brooke is the best!

by Amy Herold on 04/04/2021

Everyone was super friendly! Brooke took so much time with us! And answers all of our questions! Josh, the manager was singing and giving out sunglasses! I would highly recommend Gresham Toyota!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Tacoma

by Kathy on 03/19/2021

Amazing sales man Jesus, fast, easy, friendly, no pressure at all.... fantastic financing... great inventory...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very professional

by Bolthead on 03/08/2021

They will make an honest attempt to give you a fair deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Supreme service

by Earl Leichner on 02/20/2021

I just drove up without an appointment and Gresham Toyota was able to get me right in and only took 1.5 hours to wait which is what I was told and they were very attentive great job GT I will continue to do business with you thanks again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Love my Tundra

by Ron on 02/06/2021

Convenient online appointments.Quality people and service.

  • Recommend this dealer? Yes
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