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Customer Reviews of Mercedes-Benz of Bend

5.0
Overall Rating
5 out of 5 stars(29)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Outstanding experience with these guys!

by KBrennan on 08/30/2022

We felt welcomed from the moment we inquired on a vehicle! They were so helpful, quick to answer any question and truly made the experience positive. Our sales person Cash was outstanding and made the whole process fun and exciting! Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
29 Reviews
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5 out of 5 starssales Rating

Outstanding experience with these guys!

by KBrennan on 08/30/2022

We felt welcomed from the moment we inquired on a vehicle! They were so helpful, quick to answer any question and truly made the experience positive. Our sales person Cash was outstanding and made the whole process fun and exciting! Highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Dee Enger

by Deanna7 on 08/08/2022

Very pleased with service,sales person personable and answered all questions

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 out of 5 starssales Rating

Cheryl

by Cheryl l on 08/18/2021

Great team, professional and easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Used GLE 350

by G Ro RN on 08/06/2021

Wonderful, friendly experience with Cash McConnell!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Mercedes Benz of Bend

by CMKuehl on 04/29/2021

The staff at Mercedes Benz of Bend are the best! They are professional, knowledgeable and fun! The process was no pressure and I was offered lots of purchase options. If you are in need of a new Mercedes or quality pre-owned vehicle, start at Mercedes Benz of Bend!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Buying Experience

by Peter Marana on 10/26/2020

I just bought a 2018 F150 Limited and it was the most professional buying experience I have ever had. I enjoyed working with Cash McConnell who was attentive, honest, energetic and great with follow through. I would give him ten stars if I could.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of new Mercedes E450 at Mercedes of Bend

by JimE450 on 04/13/2020

Mercedes of Bend was excellent to deal with. They consistently went out of their way to make my buying experience as good as it could be. I would not want to change anything in the way they have treated my new car buying experience. It is best in class - Best bar none. Jennifer and Erich were two the best sales people I have ever dealt with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by Denniso on 12/31/2019

I have done business with this Mercedes Benz dealership for 19 years (different owners over that time) and have been completely satisfied with their service. The work has always been performed professionally and to my satisfaction. The staff is friendly, helpful and they pay attention to detail.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Mercedes of Bend

by Kimberly on 12/06/2019

Jennifer at Mercedes of Bend makes the car buying process so easy and stress free! And Malia and Cash are amazing! They go above and beyond! Love this place and spread the word to everyone! Thank you Mercedes of Bend!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome

by Rhino girl on 11/02/2019

I had a great experience at Mercedes Benz of Bend!! Verak Maska listened to what I was looking for. Gave me great options to look at and then narrowed it down to what I actually was wanting and looking for! Everything was simple and smooth with the car buying!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Purchase experience makes a difference...that means the ‘Can do’ staff!

by Dobirdie on 10/15/2019

Our auto search led us to multiple dealerships and different brands. The buying experience, cooperation, honesty, professionalism from our sales rep, to the parts department manager to the store GM herself actively involved in every aspect of the deal to ensure a transparent process and competitive offer was the best I’ve experienced, and honestly what should be expected from a premium brand. Thanks to Malia & Jen for their execution and reinforcing our loyalty to the Mercedes brand and Bend dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent experience

by SandyHe on 09/29/2019

Had the most wonderful experience working with Jennifer and Dean at Mercedes of Benz when I bought my pre-loved Lexus. They were awesome from beginning to end. Even when I had to go out of town suddenly they delayed my pick up of the car and were simply the best car buying experience I've ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by KJM on 09/23/2019

Very professional. Friendly. None of the back and forth games common to many car dealerships. Verak was great to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Mercedes GLC SUV 2020

by Larry L. P. on 09/19/2019

Terry was very pleasant, knowledgeable, and efficient.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Mercedes GLC 300

by Bushes100 on 05/31/2019

Just bought a new Mercedes in Bend OR. Great place with excellent people. They care!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2019 Mecedes Benz GLA250

by REH,77777 on 04/03/2019

Sales staff knowledgeable and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best car sales experience ever!!!!!

by Lunalondon on 07/19/2015

We stopped by the dealership on a Saturday afternoon to look at a car, the sales staff was incredible, helpful and very knowledgable. We never felt hurried or pressured into buying. We are ever happy with our ML and the service we have recieved at Mercedes Benz of Bend, and I would highly recommended Asking for Hamlet

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

The best!

by GladysW on 07/17/2015

About a year and a half ago, after having had the worst experience at Chevrolet of Bend, my husband and I decided to see what Mercedes-Benz of Bend had. We each purchased a vehicle. Since then, because my husband likes cars, we have purchased several cars from this dealership. Everyone on the sales floor and into service, have been extremely professional and gracious. I have recommended friends to this dealership and I know at least one has been by and purchased a car from them a couple of times. I would highly recommend them to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience with Mercedes of Bend

by hanri on 07/17/2015

I live in Los angles and when visiting bend with family in 2011 And came across Mercedes dealership in bend, I saw a S550 at a GREAT PRICE, end up buying it And drove it back. great service, Very happy, So much so came back this year and got a SL55 ,,love it. the only draw back is every time i buy a Mercedes I gotta fly or drive to bend Oregon ,,12 hours ..thank you guys for the great experience...P.S any new Deals ?

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Another Dissatisfied Customer

by formercustom1 on 05/28/2015

The review by "formermbzfan" is right on. This dealership is very dishonest and the employees (especially the new car manager) are very deceitful. You would be much better served to drive to Portland, or Seattle, to buy that new or used car instead of this untrustworthy dealership. As the other reviewer put it, they like the "bait and switch" technique. Why the Attorney General of the State of Oregon does not look into their practices is beyond me.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Best Service Ever

by danville13 on 05/04/2015

Very professional!! The Service Department performed required tasks exactly as expected. The staff goes out of their way to ensure you are not inconvenienced in any manner which is much appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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About our dealership

Mercedes-Benz of Bend is proud to sell and service Mercedes-Benz vehicles in the Bend area. With models like the new C-Class, GLC, and GLA, we have something for every taste. Browse our new Mercedes-Benz inventory to check out the model you've been eyeing. If it's a used car or truck you're looking for, Mercedes-Benz of Bend has a huge selection of Certified Pre-Owned vehicles too.

What sets us apart
It’s one thing to say we care. It’s another to prove it with our actions each day. For over 80 years, Kendall has been giving back hundreds of thousands of dollars to local charities and organizations that support families, children and education.
Amenities
Complimentary Drinks
Complimentary Coffee
Shuttle Service
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