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Hometown Chrysler Jeep Dodge Ram

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Customer Reviews of Hometown Chrysler Jeep Dodge Ram

3 sales Reviews
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1 out of 5 starssales Rating

Need better customer service

by Leigh on 04/19/2019

This is the worst dealership I have ever tried to buy a car from. They were rude and wanted us to lower what we wanted for our trade in but they would not negotiate at all on what they wanted for their vehicles. Use caution when dealing with these men, told us to leave because they were done talking.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
1 out of 5 starssales Rating

Purchased a Used Vehicle from this Dealership will never again.

by BryanM on 01/13/2019

I was looking for a used mid sized truck to replace a similar truck for my teenage daughter. Found the 2007 Chevy Colorado Z71 that looked really nice, had low miles (for its age) and fit all the categories we needed. Had a great experience with the sales person and dealership until we drove 3 hours for the test drive. We were told dealer does NOT offer even a partial warranty on used cars! Not even a 90 day warranty that is pretty standard in our area. That should have been my sign but I purchased the truck anyway. We drove the truck and it drove well, but a sensor light came on. I asked them to check it and they took 15 min and said it was dirty, they cleaned it and the light did not come back on after we drove it again. Two days after we got the truck home and the light came on again. The dealer said they'd fix it, but we had to get it back to them. They did fix that issue, but we've had nothing but trouble with this truck since. Its been towed to the garage twice with some sort of electrical issue and we were told by the dealer that they could do nothing more for us. My daughter has no trust in the vehicle because she has had to call me to pick her up 4 or 5 times already. The people at the dealership seemed nice, but I have never had so many issues with a car that I've just purchased, even if it was a few years old.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Very Impressed!!

by SFK on 12/09/2018

Joshua and Justin went above and beyond to ensure a great experience buying a vehicle! They work for you as the customer and that is very impressive!! Would highly recommend them and the dealership as well!!! Great customer experience!! Thank You!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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