Tulsa Hyundai

by H2O on 07/15/2022

Just when I thought I couldn't GET ANY WORSE! Called 3 times asking to speak to a manager...ANY MANAGER...not a single return call. Honestly...not only would I highly recommend NOT going here, but so far Hyundai over all is exactly what everyone warned me about....NOT REMOTELY IMPRESSED after two years of ownership!

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by Dor-.- on 12/15/2017

The entire staff worked overtime not just to sell me a car but to get the BEST price and the best financing (better than ANY other dealership!) that I could get. Followup has also been exceptional! That speaks more about the Hyundai dealership than any words. I am proud, as a citizen of Tulsa, to know there is such an outstanding organization in our city! Thanks to Steve Wolf and ALL the staff there! I am enjoying my new Sonata.

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by been_there3 on 10/23/2017

I have used this service department exclusively for over 5 years and have never had a bad experience. The men who work in this department are highly skilled, customer friendly, and always go above and beyond to get you back on the road quickly and safely. I broke down about a month ago, and they immediately came to my location, diagnosed my car, got it started, and then drove it to the dealership to be worked on--at 5pm on Friday afternoon. They had me drive the car they came in, so I would feel safe in case my car died again on the way to the dealership. Did I mention I had my 84 lb Boxer in the car? These guys are wonderful! Give them a try; you can't go wrong.

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by Been_There on 10/23/2017

3 days ago I bought a 2016 Hyundai Santa Fe from this dealership. No less than 5 employees worked diligently to help me get into this car at a price that I could afford. I was treated with respect at all times and was never pressured to do something outside my budget. Highly recommend this dealership! I love my car and I have made new friends there that I am confident I can do business with in the future. Great feeling.

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by JDevon on 10/18/2017

We are driving across country when the check engine light and severely diminished acceleration power happens in the middle of our trip. Michael Abbeduto greeted us, and after a quick chat, he and his team gave us outstanding above and beyond service and we were back on the road in an hour and a half. The experience with Tulsa Hyundai could not have been better. Thank you, Michael. Josh Devon

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by 20 on 09/04/2017

Don't buy from here. They will not negotiate. I found a car that was a step up from the one they had selling for $2000 less. And all they could do is come down $200. Rip off

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by Jmch on 06/10/2017

I've recently wrote a review about this dealership concerning my experience with them attempting to purchase a vehicle, 3 attempts actually. And I must say after submitting my review I was then only seeking an explanation and or for things to be corrected if need be and or could be, And that's exactly what management did for me. I did not purchase a vehicle today but tomorrow now there's underanding and hope. Thanks Tulsa Hyundai.

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by russray1 on 12/16/2016

These guys are a real joke. I asked for a new Genesis G90 AWD. They advised they had found one and it was being shipped in. We made an appointment to finalize the deal and pick up the car. One hour before the appointed time I was contacted and advised that the car had been sold to a walk in. How untrustworthy and unprofessional. They are certainly not a luxury brand.

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by lonnie_c2 on 10/09/2015

In a process that took over five hours, I was bounced between multiple employees. When the sales manager on staff, himself, along with the salesman shown me an envelope that was written in several different pretty colors, a deal was offered. They said they would give me about $20,000 for my car trade in, payoff another vehicle for me at about $2,000 and sell me a Genesis for about $33,000. While sales only focused on what the monthly payment would be making, I asked three times what my trade in offer would be before they finally shown me what was on the envelope what they would give me on a trade. The sales manager said this amount here, as he pointed to what was written in the scrap paper, plus the second vehicle payoff. I said, yes, wow, thank you. That would be great. Then I went in to see the finance manager. What was written on the paper was a $20,000 trade in, “including” the payoff of the truck. Although the contract form explicitly says: “The Purchase of this service contract is voluntary and is not required in order to obtain financing of the purchase covered vehicle...” the sales manager told me that a $4,500 Millennium Auto Protection warranty, along with gap insurance, was part of the deal or there was no deal. Hyundai already has a great warranty. So this was only taking further advantage of me. My actual trade in on the car amount, listed in the contract was $12,500. This is a couple of thousand dollars less than what the KBB value is on a trade in. When I mentioned this Big Red said, “Kelly Blue Book is only for the north and east coast.” This is one of many lies I was hearing, but I kept my mouth shut. I just watched and listened to what was going on and what was coming out of their mouths, trying my best to maintain my composure. They though I was actually buying it all, I guess. Also, the final price of the vehicle was now about $34,000, $1,000 more than agreed upon. BAIT AND SWITCH MUCH! With interest , plus the “required extras” I had to purchase, the final payout amount came out to $53,000 for a Hyundai Genesis Coupe! not a BMW or Mercedes. I took my new car to the service department, because I honestly thought there was something wrong with the clutch and transmission. I was turned away because there were “no problems”. They are so incompetent in the Tulsa Hyundai service department that they had to call Hyundai engineering to identify what parts were under the hood. I might have put myself out there, considering my credit score brand that I have been doing my best to repair for 5 years now without much change and many paid loans, and paid this out. However, the 2015 Hyundia Genesis Coupe is the most ignorant failure of a machine I have ever encountered.

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