Customer Reviews of South Pointe Chevrolet
Loyal Customer
byon 12/07/2023
Brian did a great job working through the process with me. Everyone at South Pointe was helpful and worked hard throughout the process. Go see Brian at South Pointe Chevrolet if you are looking for a new vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 04/27/2024
Service advisor MacKenzie was great to work with. She kept me updated on the work. One of the best I've worked with.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil Chage
byon 02/29/2024
My Vette needed an oil change and I showed up without an appointment. The work was done in a timely manner at a good price.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Service
byon 02/08/2024
Mackenzie in the service department took great care of my old Tahoe.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Routine service
byon 01/28/2024
Oil/filter change quick and easy
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Brakes service!
byon 12/29/2023
My brakes went out completely. SP Chevy fixed me up within a week, and it cost much less than I thought it would. The people kept me updated throughout, and I feel great about having gone in!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Loyal Customer
byon 12/07/2023
Brian did a great job working through the process with me. Everyone at South Pointe was helpful and worked hard throughout the process. Go see Brian at South Pointe Chevrolet if you are looking for a new vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
South Pointe Chevrolet Tulsa
byon 12/05/2023
On 11/24, I scheduled my car for service on 11/30. My thermostat was out. I informed the service department. I did not get my car until 12/4. Corey was great as far as his attitude, but the dealership was horrible. Nobody ever followed up with me. I had to call every single time for an update. Service is absolutely horrible. I will never go back for service nor would I buy a car from them. If this is how I get treated by brining them business, then I will look elsewhere for my service and car purchase needs.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
2 Comments
Oil change
byon 11/03/2023
Needed an oil change. Immediate opening. Great service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Jody Moore deserves a raise!!
byon 10/15/2023
I have been coming to this location for servicing for a few years now but yesterday was a different type of experience. I was quickly and kindly greeted by Jody Moore and I was blown away by his overall great attitude, his thoughtfulness, his attention to detail and his ability to explain everything to me so I could understand it. I’m not sure that I’ve ever met a kinder customer service representative in my life. After I got the call that my car was ready, he thoroughly explained the video they make during the service and had recommended at a later time I get them serviced. He wasn’t pushy and he went above and beyond on a Saturday when he was the only person working at the time. I highly recommend Jody for a raise at least and he should be considered for advancement if he so pleases because he is very good at what he does.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great job
byon 10/13/2023
Jody was great! Whole process was quick and painless. He kept me informed and the car is running great. I’ll be back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Ending
byon 10/10/2023
I have used South Pointe to service my 07 Tahoe for the past ten plus years and have always been satisfied with their work. Recently, I had my vehicle in for service three times within three months for the same issue which remained unresolved; however, once the general manager got involved, my issue was resolved within three days and the dealership paid the cost. My confidence in South Pointe service has been restored!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 10/02/2023
They did a great job on repairing and servicing my truck. My service rep was Chandler and he was professional, great with explanation on work and kept me abreast of the schedule.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Professional & Expert Service
byon 09/28/2023
I had an engine failure near Tulsa, so glad I called South Pointe Chevrolet and was able to speak with Cory. My issue was diagnosed in a timely manner and significant repairs were completed, approval was handled with the extended warranty company, attention to detail was obvious. We do not live near South Pointe but intend to make it our dealership of choice!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Owner
byon 09/16/2023
Great service. Very professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Bad service
byon 09/11/2023
Air conditioning service a/c doesn’t work properly even after replacing the compressor
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Outstanding customer service
byon 08/05/2023
I always go out of my way just to have my vehicle serviced here! The customer service is top notch and I've never been more taken care of than here. 100000 stars
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
byon 08/04/2023
Everything was a pleasant experience from getting my car in, the friendliness of each person I encountered to the quality of work done.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Truck rescued
byon 06/16/2023
We had South Point put our sons car back together after A theft attempt. So sad to see all the damage caused. The service team got us back on the road today and kept me informed as the work progressed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best Service Department in Tulsa
byon 05/17/2023
I’ve been bringing my car here for 7+ years. They are always honest, respect me as a woman with my knowledge of my vehicle, and complete the service in a respectable time. I always recommend South Pointe for anyone’s service needs!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great experience
byon 01/24/2023
Rest salesman. Frankie took care of us very nicely. We live 1 1/2 hrs away and he kept in contact with us so we knew what was going on. He was very helpful throughout the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Ugh
byon 01/11/2023
The service member who helped me made me feel like he was trying to scam me. First, he did not open my door to speak to be at drop off. After being in my truck for a few minutes, I opened my door and he came over. Then he sent me a text saying what all was wrong with my truck asking me to approve the work via a website. The total for said work was over $2,000. I asked him via text if he would come and explain to me what was going on and he replied for me to come to service bay and find him. Then I asked about my warranty and he said did you buy one? Chevy comes with a 60k/5yr power train warranty which would of covered a couple big ticket items on the long list of things he said needed fixed. What really got me is when my husband takes my truck he get yes sir, no sir and they come to waiting room and talk to him. I get texts, you come to me and not once was I called ma’am. Being a women shouldn’t be a liability. I took my truck over to Jim Glover where they treat me with the most respect and where they know what the standard warranty is on all Chevys. It’s a real bummer because your dealership is less than 5 minutes from my house.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
South Pointe Chevrolet invites you to visit our car and truck dealership in Tulsa, OK. Our team members are standing by to provide you with some of the best deals near you on Chevy cars, trucks, and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Tulsa area's most trusted Chevrolet dealers.
ESPAÑOL
South Pointe Chevrolet le invita a visitar nuestro concesionario de autos nuevos y usados en Tulsa, OK. Visítanos hoy para carros Chevy y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Chevrolet en el área Tulsa.
1 Comments