Ferguson Buick GMC

by Kristen on 03/20/2023

We had a great experience! Everyone was so kind & helpful! Michael was professional, knowledgeable, & friendly. He knew all of the vehicle details & made the purchase seamless. I would recommend buying a car from Michael to everyone. He really made the experience enjoyable. Sarah in finance/warranty was a joy to spend time with! She explained everything fully & allowed us to make an educated decision.

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by Pegasus620 on 09/20/2022

I contacted Ferguson Superstore via internet about a pre-owned vehicle they had in stock. I received a prompt response for Christyn Gill in their internet department. I explained this would be an internet purchase as I am in an adjoining state. She then passed me on to Alberto Espitia in their Buick sales store. I then spent the next week trying to get a trade in value from Alberto on my current vehicle. Whenever I called, he was not available and it would take 2 to 3 days for him to return may calls. I called, texted and e-mailed. He did return some of my calls and left a message saying he had a price but never said what it was, never texted with a price and never e-mailed with a price. After trying for a week, I contacted one of the sales managers, Shane Ogburn, via e-mail as he had already gone home at 4:30. I was ready to forego a trade in and just purchase the vehicle outright. It has now been four days and I have yet to hear anything from Alberto or Shane. I checked the Ferguson web site and of course the vehicle I was interested in has sold. It is disappointing I was never offered the option of placing a deposit on the vehicle to hold it while details were worked out. It is even more disappointing neither Alberto or Shane can return calls in a timely manner. I've purchased 7 vehicles via internet and know it is possible to do so in an efficient and timely manner.

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by Putter1 on 05/02/2022

Ferguson did an excellent job with oil change, multi-point inspection and tire rotation. Service advisor Bobby Andrews was great!!!

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by AngelaT on 06/24/2017

I would definitely recommend them to family and friends. Treated with respect and made the buying experience pleasant and smooth!

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by greenehdtv on 09/08/2015

I found the vehicle I was looking for at this dealership in Oklahoma, keep in mind that I am from the Dallas area. I spoke with Woody on the phone several times about this 2015 model it was a year old and I am very particular about the vehicles I purchase. I told him that if I drove up from Dallas to trade that I wanted to make sure there were no surprises. He assured me that there were no cosmetic flaws in the Yukon and that it was in near perfect condition. The negotiation was very simple and straight forward, I told them what I wanted for my trade and there was no argument. I also asked about upgrading the wheel size. We agreed on everything and I set a time to arrive the next day. I arrived about 2 hours early from Dallas and the car and Woody were waiting for me inside the dealership. I can easily say that this was the smoothest and best dealership experience I have ever had with any purchase. Over the years, I have purchased some of everything, from Chevy's to BMW's, Land Rover, Audi, SAAB, Volvo, and even a mint condition 10 yr old Aston Martin. This was a smoother deal than even the luxury brands. I could not recommend this dealership enough. Great experience from working with both the sales and finance department.

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by bgs5 on 09/10/2013

pretty pleased with the process. felt everyone did a good job

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