Wooster Chrysler Dodge Jeep Ram
Customer Reviews of Wooster Chrysler Dodge Jeep Ram
Friendly and polite salesperson
byon 08/29/2022
I never felt pressured. The vehicle was clean and in great shape for a used truck. We are very happy with it.
Friendly and polite salesperson
byon 08/29/2022
I never felt pressured. The vehicle was clean and in great shape for a used truck. We are very happy with it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Jeep unlimited
byon 05/24/2021
I’m very excited! This is my 3rd vehicle purchased Thur Wooster Chrysler Dodge Jeep Ram It’s was great working with Kalvin
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The Perfect Jeep
byon 05/21/2021
Top notch service at Wooster Jeep. Thank you, Justin and Kalvin for always taking care of me. I will continue to shop at your dealership and recommend to friends and family in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Fantastic service
byon 11/21/2020
Very professional and great service
- Recommend this dealer? Yes
Job well done
byon 08/08/2020
Sean and Chris were spot on professional efficient very comfortable with purchasing my dream car from them. I've never had a experience like this at a dealership. Thanks fellows!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Truck purchase
byon 06/01/2020
Very friendly and easy to deal with. Quick purchase no haggling or run around.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
They are your best friend until you sign the papers, then good luck!
byon 02/09/2020
We purchasedour 2019 Ram 3500 in November 2019. When I went to pick up the vehicle and sign papers I was told one of the key fobs was not include but the dealer who they had the truck transferred from was sending it and would arrive the following week. But then I was told it was coming from the Dodge factory, then I was told it was on backorder for 2 months. When I attempted to get an update either by calling or emailing the Sales Manager and the Office Manager not once returned my call or email. I found a fob at another dealer and tried to get Dave to get this fob so we would have two sets of keys. To this day i have never had a reply. My husband was able to get ahold to Dave and arrange to get the fob programmed. I'm not sure if the staff at Wooster felt like they did not have to reply because I was a woman but since I was the one whose name is on the paperwork I would have thought they would have been more responsive. I can tell you that the true colors of the dealership is how they handle situations when things do not go right and this dealership did not handle it well.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Best experience ever
byon 12/16/2018
Best experience at an auto dealer ever. I liked the vehicle, but I wanted my wife to approve. John offered to drive the truck to my house the next day on his day off just to show my wife before I could say yes. Only salesman who spent more time getting to know me and my family than trying to sell.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best dealership ever!!
byon 07/22/2018
Best time ever!! Hands down this is the best experience I have ever had at a dealership. My wife came in to purchase a Jeep Renegade, but not just any Jeep Renegade, a green Jeep Renegade, did I mention it was "GREEEEEEN" I think they told me it was called Hyper Green. They did not have this particular car with the options my wife wanted on the lot, James Mason and the staff there at the dealership found one that had everything we wanted and we had it the next day! Seriously, they took the time to find us the vehicle we wanted, rather than push us into something close. We actually got what we wanted. James wasn't going to be there the next day, so he handed us over to a very personable and professional young man name Ty. Ty Dave, and Mike had this thing knocked out lightning fast. No pressure, no last minute changes. But hold on, there is more!!! :) They sent us down to the BP station where Ty met us and filled up the car with gas! All in all, with the great staff, and the low pricing you don't have to fight for a better price which means NO STRESS!!! I am a customer for life guys, you rock!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very Happy Customer! Great New Ownership!
byon 09/10/2016
I didn't purchase my vehicle from you, didn't even consider it due to a bad experience I had in the past with previous ownership. When I noticed rust on the hood of my jeep, I figured I would stop because you were close, not only did I expect the same bad experience as before but I also expected to be looked down upon since I didn't purchase the vehicle from your lot. Much to my surprise, I was greeted with a very friendly staff who never seemed to cast judgement...even on a Saturday with my kiddos in the car, you were quick to assess the issue and truthful about the process...two weeks later, I now have a brand new freshly painted hood that took exactly 30 min for the replacement just as promised!!! It's been a long time since I have had the treatment of people doing what they say they will do for me and I couldn't be happier! You will definitely be one of my first stops in future vehicle purchases!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Jeep Grand Cherokee warranty visit
byon 08/30/2016
I appreciate the attention to detail and professionalism that Wooster Dodge Jeep provided to me during this visit. I drive up from Columbus, OH to get their service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Wooster OH Crysler
byon 08/23/2016
This dealership has excellent attention to detail and a caring attitude. My concerns were addressed quickly and completely. I will buy another vehicle here.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Super Friendly
byon 07/29/2016
Everyone was friendly and made sure we were taken care of while we waited for our oil change, service people and sales people alike. I always bring my vehicles in here. They are done quickly and affordably.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dodge Charger
byon 07/24/2016
We bought two vehicles at Wooster Dodge in one year! Great experiece! Very nice people and to the point on figuring out the process. Rob and Dave were great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
replacement vehicle
byon 07/02/2016
helped us to find a vehicle to replace one lost in a vehicle accident great people to work with found a vehicle that we could afford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
A good experience all around
byon 06/25/2016
Our salesperson Chris Bird was informative and helpful but not pushy, which is exactly what I want in a salesperson. The dealership and Chris went the extra mile in getting the car ready for my wife. Thanks to you all for a good experience in car trading.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
salesperson
byon 05/25/2016
salesperson chris bird was very helpful the manager paul serpintini was also very helpful in resolving issues with the finance and title clerk
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales experience was great
byon 05/14/2016
We enjoyed the sales process. John did a great job to help us throughout the process of ordering our car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2016 Dodge Grand Caravan
byon 05/14/2016
We were very pleased that we were approached by many emplayers welcoming us and that the owner was present and extended a greeting. It was also nice to know that several employees knew exactly which vehicle we were interested when we arrived. Dave took time to really explain answers to our financial questions and even reiterated when he knew we were confused.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great selection and courteous staff
byon 02/08/2016
The staff was very knowledgable and helpful in answering all my questions. I never felt pressured or rushed and their prices seemed reasonable. They had a great selection of vehicles to fit my needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
2 Comments
Very poor sales department
byon 01/22/2016
After the salesman told me a trade in price on my current vehicle and priced out the new vehicle for me they decided to raise the price of the new vehicle $8000 after already pricing out the new one. I will never take my business there again
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments