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Land Rover Solon

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Customer Reviews of Land Rover Solon

1 sales Reviews
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1 out of 5 starssales Rating

Run away!!!!

by debennett2 on 01/27/2014

I purchased a 2008 LR3 from this dealership. Within the first few days, I noticed that the transmission would slip out of gear randomly while driving. A real safety issue. I called the dealership and valet service was immediately dispatched....they didn't have the final check from my finance company at this time. Issue resolved quickly. I then immediately noticed shifting issues. Noticeable constantly. I tried contacting via phone and email for weeks before I had to threaten them legally for avoiding me. They picked up the vehicle. The morning of pick-up was during the "polar vortex". Temperatures were in the negatives. The vehicle was a bear to start due to this cold weather...taking a couple turnovers and a lot of warming up before I was satisfied with how it was behaving and ok with the valet service getting into it without trouble. This situation, of course, trigger engine misfire codes along with other items. I made sure when the vehicle was received by LR Solon that they were aware that these codes they would see had nothing to do with the problem. Regardless, they diagnosed it all and suggested over $5000 in repairs that had nothing to do with the transmission or shifting...this included a new throttle body, injectors cleaned and a catalytic converter. They insisted that this was the problem and refused to look at the rest of the vehicle until these items were fixed. I authorized the repairs minus the converter and was, days later, told that this did not fix the issue. They assumed only the expense for the throttle body. They have since (3 weeks later having my car) said the transmission needs replaced! They have offered $1000 off the price of a $5500 transmission that hasn;t been right since the day of purchase. What is wrong with people?!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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