Customer Reviews of Nick Abraham Buick GMC
Don’t waste your time.
byon 11/11/2022
DON’T BOTHER! They did absolutely nothing to earn my business. Completely unwilling to work with me on a deal. “The Desk” shut me down hard. Wants to charge a premium for their car because the market is hot, but when it comes to my trade the markets not so hot anymore. You can’t have it both ways. I have more in my car than it’s worth so I’ll have to put negative, but when they have more in theirs than it’s worth we gotta pay more so they can make a profit.. No thanks stealership.. Not to mention the my salesman got passive aggressive over texts when I brought up all my concerns! It also took an email and multiple texts just to get the passive aggressive response I got over my offer.
Did a stupid and they fixed it right away.
byon 04/05/2023
The ride service you offer to assist when we don't have our vehicles is priceless. The work was done quickly and efficiently, and it didn't break my wallet. The staff was friendly and courteous, and it feels like home every time I visit. I am so very glad that I went to your showroom to purchase my 2014 GMC Terrain, and I wouldn't trust anyone else to work on it. Fan-damn-tastic job all the way around!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Don’t waste your time.
byon 11/11/2022
DON’T BOTHER! They did absolutely nothing to earn my business. Completely unwilling to work with me on a deal. “The Desk” shut me down hard. Wants to charge a premium for their car because the market is hot, but when it comes to my trade the markets not so hot anymore. You can’t have it both ways. I have more in my car than it’s worth so I’ll have to put negative, but when they have more in theirs than it’s worth we gotta pay more so they can make a profit.. No thanks stealership.. Not to mention the my salesman got passive aggressive over texts when I brought up all my concerns! It also took an email and multiple texts just to get the passive aggressive response I got over my offer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Thankful
byon 12/17/2019
I was not able to amend my original review but would like to post update, after having an initial bad experience the dealership reached out to us and we spoke with the general Manager. He apologized and let us know the view of one salesman is not the view of the whole dealership. We took the hour driver back up and our new sales man was really great. We picked out the car we wanted and my husband if very happy with his choice. Love driving the vehicle we bought. Thanks again to the dealership for reaching out and making things right. Good to know that you care about the customers and people coming to your dealership!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
I dont know how they sell any cars.
byon 11/19/2019
We were interested in purchasing a vehicle. The desperation for a sale was apparent the minute we walked on the lot. The vehicle we were interested in was not good and not worth the money and the sales man eager not to lose out on the sale pushed us in a different direction. This I actually didn't mind, he is a sales guy but the arrogant way he approached selling rubbed me the wrong way. We continued to listen to his options even though they probably would not work for us. I should have listened to my gut instinct to leave right away. After being there for many, many hours I can tell you that we were insulted like maybe about 9 or 10 times. Intimidation will never work for me for buying a car. The arrogance and pushy way the salesmen went about things really put me off on ever buying a car from here. I am not sure how you sell cars to anyone with this approach. We will eventually buy a car maybe not this month but definitely in the next 3-4 months. Your vision at this dealership is so short sighted I would be questioning your sales motives. I think you also need to train your sales staff how to relate to people and their needs instead of viewing them as dollar signs. Absolutely disgusted with this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Great dealership
byon 04/14/2017
We have been customers of Abraham Buick for a few years now. Everyone, from sales to service, is friendly and knowledgeable. It's a pleasure to do business there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2017 Encore
byon 04/10/2017
My salesperson Bob Mis was excellent and the 2017 Encore is an outstanding product. This is the second Encore I have leased at the Abraham dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Go to the Cadillac Pros with Its Symptoms
byon 01/13/2017
Russell Long and his Cadillac-specialist mechanic approach a multi-systems problem that makes no sense with logic vs. a long line of parts' replacement. We have benefited from their approach and vast experience, and shall again with a rare pleasure when vehicle repairs are required by true professionals. Thank you, men!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Strong service department
byon 07/02/2016
Just a simple service call, but the fastest service I ever had. Great service, friendly staff. They are great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very Happy
byon 03/23/2016
Had vehicle in stock that i wanted, The best price by thousands over other dealer, that told me" the numbers don't lie" Delivered to my home ! Very convenient ! Thank you Wendall Mike And Bob
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ignored after the sale
byon 12/01/2013
All sales people are nice before the sale. It's after that you see the truer colors. The vehicle I bought was totaled in an accident and I needed information from Sunnyside as I fight the insurance company. After countless calls and 70 mile round trips to look them in the eye all I have to show for the effort is their sympathetic talk and promises to follow through. That they didn't means they lied right to my face They've treated my complaints to them in the same manner, talked nice but nothing tangible. They got my money and they could care less now. I'll NOT make the same mistake twice! Don't buy from this dealership group unless you enjoy being jerked around!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
great effort
byon 05/07/2013
They staff went way out of their way to find the exact car we wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
We are proud to be your local Buick GMC dealer and meet your service, new car sales and used car sales needs! We have all of the latest GMC trucks, Buick GMC cars, Buick GMC SUVs, Crossovers and Hybrids, from the tough GMC Seirra1500, 2500, 3500 and Sierra Denali trucks to our full car line, including Buick Verano, Regal, LaCrosse, plus an SUV/Crossover to fit every need, including the Buick Encore and Enclave, GMC Terrain, Acadia, Yukon and Yukon Denali. We also have many used and certified pre-owned vehicles to meet every budget. Owners appreciate working with the factory-trained, certified expert technicians in our friendly, fast and reliable full service garage for all of their maintenance and repair needs, including oil changes, tire rotations, new and replacement tire sales (we offer many major tire brands including Goodyear, Continental Tire and Michelin), brake service, batteries, tune ups, radiator, engine and electrical repairs and of course, any warranty work you may need
1 Comments