Germain Nissan of Columbus
Customer Reviews of Germain Nissan of Columbus
Quick and Easy Buying Process
by 03/17/2023
onI was looking to purchase a car quickly for my daughter in college (out of state), whose vehicle had been totaled by a tree. We reached out to Cameron Morgan regarding a 2015 CX-5 on their used car lot. Cameron answered all my questions regarding the vehicle and even provided additional pictures to answer some questions. When we arrived for our test drive, Cameron had the car ready to go. The car was in great condition as Cameron described. After the test drive, we came to an agreement on a good fair price in very short order. The ease of the entire process continued through the finance process with Gary Haskins. Our daughter is overjoyed with the CX-5 as we are with the purchase! I cannot thank Cameron, Gary, and everyone behind the scenes involved in making this vehicle purchase so easy and quick. Is you are looking for a vehicle you should stop and talk to Cameron Morgan and Gary Haskins!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quick and Easy Buying Process
by 03/17/2023
onI was looking to purchase a car quickly for my daughter in college (out of state), whose vehicle had been totaled by a tree. We reached out to Cameron Morgan regarding a 2015 CX-5 on their used car lot. Cameron answered all my questions regarding the vehicle and even provided additional pictures to answer some questions. When we arrived for our test drive, Cameron had the car ready to go. The car was in great condition as Cameron described. After the test drive, we came to an agreement on a good fair price in very short order. The ease of the entire process continued through the finance process with Gary Haskins. Our daughter is overjoyed with the CX-5 as we are with the purchase! I cannot thank Cameron, Gary, and everyone behind the scenes involved in making this vehicle purchase so easy and quick. Is you are looking for a vehicle you should stop and talk to Cameron Morgan and Gary Haskins!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Rude and Uncooperative Sales Manager
by 06/05/2021
onThe sales manager, Joshua Guthmann, was extremely rude and uncooperative with us. We were looking to lease a car and just see the offers for a Sentra, and Joshua kept insisting to test drive the car, which is normal. We did not want to test drive the car at that moment (yes, we obviously would test drive the car if we saw a good offer to continue with a possible purchase) but he did not want to tell us any lease specials or talk numbers until we test drove the car for whatever reason. I told him him multiple times we did not want to test drive the car and we just wanted to see some offers, but he was clearly speaking irrationally and not thinking about our business. Please explain to me why a sales manager is forcing us on a test drive or we are not able to talk business. And by the way, Germain Mazda and Lexus, never gave us problems giving us lease estimates before even mentioning a test drive.
5 Stars!
by 07/27/2020
onBest car buying experience ever! Staff was amazing and very helpful in the purchase of our 2020 Nissan Rogue.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Loyalty was rewarded
by 07/20/2020
onI just leased my 6th Nissan—I've recently moved to a different part of town so I decided to go to Germain since it closer to me. I was leasing a 2017 Rogue and I wanted to move into a Murano but I thought the Murano was more than my budget would allow. So I thought I would stick with another Rogue. The cost of a new 2020 Rogue was higher than what I was expecting. I really wanted a Murano and now was going to pay considerable more for basically the same car I already had (yes, newer and more features). I was a little dejected and had decided to maybe look around at other car manufacturers. Glen, the deal maker (not sure of his official title) stopped by as I was getting ready to leave and he could see I really wanted the Murano vs another Rogue. He said if he could get me into a Murano that fit in my budget would I do the the deal. I jumped at it. Now, I did sacrifice some options but I really love that I'm in the Murano. It is a beautiful car, so roomy and it feels very luxurious. Ultimately Steve and Glen wanted to make sure I got into the car I wanted, with a cost that I could afford AND that I remained a loyal Nissan driver. I would highly recommend Germain Nissan.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great job by Steve
by 07/16/2020
onSteve did a phenomenal job helping me through the purchase of this vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Dealership
by 07/09/2020
onThis was a great experience buying my first new car. Donavan Patrick helped me purchase my new car. He is a great guy and a great salesman. Would 100% recommend him and this dealership. Love my Nissian Rogue!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
4th Lease from Germain Nissan
by 07/07/2020
onI've been a loyal customer since 2013. I picked out my new Rogue to lease the other day after an easy conversation with Jamie. She was great to work with and made the process very easy. And I got to see Deezy when I met with him in Finance at the end of the process. Both Jamie and Deezy make the experience worth repeating. :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best car buying experience ever
by 06/26/2020
onThis was the smoothest experience I ever had buying a car. Very laid-back at the dealership. No haggling over the price of my trade-in. After being lowballed on the trade-in at other dealerships Germain offered me what I was looking for without haggling. Paperwork took less than an hour to complete. Our salesman Chamo was exceptional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Superb
by 06/26/2020
on1st my sales guy Mike Banton is amazing. He explained the difference between the cars, asked me what I was looking for in a vehicle. I explained what I wanted & it would be my 1st car purchase for me & not to benefit my family needs. From there he took control and provided me great service. Mr. Ralph Johnson was great in getting me an awesome deal not to far from the payments I wanted & I am very pleased.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Experience
by 06/24/2020
onFrom the first person who reached out to me after my online query, to the sales representative I worked with at the dealership, I was completely satisfied with this buying experience. The pricing was fair, the service was pleasant, and the staff were knowledgeable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
No pressure sales
by 06/17/2020
onThese guys are great! They were welcoming & applied no pressure at all. It was more enjoyable than I thought possible.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My New Murano
by 06/13/2020
onAlan Friedman has been my salesman for years and he is out now so Cameron Johnson helped me. He and Ralph in financing made it a very comfortable seamless process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Awesome Experience
by 06/10/2020
onThis was my first time purchasing a car so I was so lost. It took me three visits to make a decision ha! But everyone was very accommodating and friendly. I first met with Michael Banton who made me feel right at home with Germain Nissan and was the reason why I came back. I then met with Jamie a few days later who was amazing! She helped with making a decision as to what I wanted and I was so grateful. Ralph helped me seal the deal and I’m so thankful for everyone’s help. I’ll refer everyone I know to you guys. Thanks again!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Returning Customer - Germain Keeps Earning My Business
by 06/01/2020
onI have purchased three cars now from Germain Nissan over the past 7 years and I have always been satisfied with the service I have received. I went in recently with no intention to buy anything. I had wanted to look at a used vehicle I saw on the site. The vehicle had already been sold, but the sales guy asked me what I was looking for and when I happened to see they had a used Lexus, I asked if I could test drive. A Lexus has been my dream car for YEARS. I test drive it and fell in love immediately. I worked with Donovan and he was extremely friendly, personable and very knowledgeable about the vehicle I test drove. He worked with the finance team to get the deal I wanted and got me into my dream car. I could not be happier with the service and my purchase. Thank you Germain!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great customer service
by 05/27/2020
onWe actually live 3 and 1/2 hours from Germain nissan but they had the truck we wanted and we were getting the run around from another dealer. We called Germain and Jonathan answered and had us the deal we wanted within 30 minutes. We made the trip to the dealer 2 days later and Jonathan took care of us and finalized the purchase. We couldn't be happier. Jonathan was great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Experience
by 05/16/2020
onvery happy with my new car, my experience with Germain was great they went above and beyond to help me with my purchase
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Rogue Lease
by 05/15/2020
onSales representative Eric Valentine, Sales Manager and Finance Manager were all class acts! No pressure approach who knew the product line and were willing to make sure the customer was happy with their selection..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Acura MDX
by 05/11/2020
onSmooth transition. Josh was very easy to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Quick, pleasant, convenient service
by 05/09/2020
onWhen I arrived in the showroom I had people greeting me immediately. Ensure that I was comfortable and helping me get what I came for. I had an appointment already but they made sure things were moving along. I spoke with the finance manager so I knew right away where I needed to be financially to get the vehicle I wanted. The sales man talked to me about the trim option of the rogue and then showed me how to work everything. My car was clean and ready for me to take home when my husband and I came back to sign the paperwork.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Satisfied customer
by 05/08/2020
onJamie was a pleasure doing business with when it came to buying my Jeep Wrangler. She went beyond whatever was needed to make this happen. She was very pleasant, patient, respectful when it came to get this sale done.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Titan Pro4X
by 05/06/2020
onGreat experience with dealership. Located this truck on line the night before driving to Kentucky purchase the same truck in silver. Called Germain, salesperson Johnathan answered phone. I gave him the price in Kentucky so he could match it. Within 15 minutes a return call from Johnathan approving the price. 1.5 hr drive instead of a 6 hr drive and I like blue better. Can’t beat that would definitely refer this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments