Customer Reviews of Kerry Buick GMC
Oil Change
byon 07/28/2022
It’s not a very happy place. I don’t understand how my oil change was the same price as the last time and I had $10 off
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Deceptive
byon 04/18/2020
Do NOT believe anything these people say! They did not want to honor the price they advertise! I even tried to pay cash for the entire truck and they wouldn’t honor anything. We waited 3 hours for basically nothin!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Great initiative
byon 03/19/2017
After shopping around at other dealers ( the main dealer we were shopping at did not have the Acadia Denali we wanted in stock) we stopped by Kerry GMC after having dinner next door to their dealership after closing one Saturday night. As they were locking up the gate we met a young salesperson who invited us to come back on Sunday. Since Kerry GMC had a comparable Acadia to a dealership I had been talking to via the phone....and was opened on Sunday, we agreed to come by the the next day. The showroom was very busy and it took us upward of 5 hours to finalize a deal....we did get a very nice SUV in the end. The financing seemed rushed and it took me calling the next day and coming in the next week to understand what exactly everything meant... But that's another story. As far as the managers and our salesperson goes...we were very satisfied.
Top Customer Service
byon 11/30/2016
Jerry & Adam were so helpful with my service of my Enclave on getting my part ordered & getting my car in. DeMarco & Kevin are so accommodating for shuttle service back & forth to work while my car was being worked on. This Kerry Dealership have definitely on their game for customer service. This kind of service will keep me & my family coming back (all 3 cars are from The Kerry Group)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
WELCOME TO KERRY BUICK GMC
As a professional, I do not want to waste your time. However, I do want you to know that you are my priority. I am here to answer any questions regarding availability, make and model alternatives, special financing and /or scheduling an appointment to visit us and drive a vehicle.
We take great pride in our customer service and providing the best automotive value available. We have been locally owned and operated since 1970 and we have:
1/2 mile of vehicle's display for your shopping convenience, 24/7
No "one style fits all" approach for sales and service customers.
Consistently high approval ratings from our general motors sales and service customersI
We look forward to hearing from you!
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