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Jordan Auto Sales


Customer Reviews of Jordan Auto Sales

2 sales Reviews
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5 out of 5 starssales Rating

2010 MB S550 4matic

by AMG_101 on 03/15/2016

Out of state buyer and it was exactly how they described it when I spoke with them over the phone. Clean unit and clean service. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Toyota Sequoia

by josh197 on 11/20/2015

On October 27th, I went to Ohio to look at another Sequoia and that deal fell through. Whilst in Ohio, I came across a Sequoia at Jordan's Auto Sales. The Carfax showed 1 owner and no accidents; and, Jordan Auto Sales is a member of the BBB. On October 31th I bought the 2002 Toyota Sequoia from Jordan Auto Sales. Being that it was a Toyota I chose not to get the extended warranty. I was also a little skeptical of what the warranty would cover, the deductible, and where the work would have to be done if it needed it. On Wednesday November 4th, my wife was driving the Sequoia home from work (at this time, we had the vehicle 5 days and had put less than 500 miles on it); the engine light came on, then another dashboard light came on, and then the engine started to smoke and died. We had to contact a tow truck and have it towed to our local Toyota dealer. Then next day the Toyota dealer accessed the Sequoia and the diagnosis was that it needed a new engine and a radiator. The Toyota dealer said they could get a used engine for about $4700 plus about $300 for a radiator. I contacted the dealership to let them know that the engine in the Sequoia had just died the night before and left my wife stranded. I understand that I bought a used vehicle with no warranty; however, we drove it less than 500 miles. I attempted to get some help with getting the engine repaired. While under no legal obligation Jordan Auto Sales offered to haul the Sequoia to and from Cincinnati to be repaired. However we would have to cover the additional out of pocket expense of another engine ($2700). This offer did not meet my requirements and I decided to go a different route for repairing the Sequoia.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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