Lexus of Dayton
Customer Reviews of Lexus of Dayton
S550
by 06/17/2016
onI flew in last minute, and the guys at Lexus of Dayton literally took time out of their entire day to make the deal go through for me. They made me feel comfortable and right at home. (Great service! )
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very pleasant people and facilities
by 06/08/2013
onMy initial contact was with Matt K., Internet Sales Manager. He was very responsive and helpful online. Upon arrival, he referred me to Mike H., Sales Consultant. He was very patient and understanding. During our time at the pre-owned store, my companion and I were repeatedly offered water and/or soft drinks while we were waiting for document preparation and vehicle preparation. As I was preparing to get into the pre-owned Lexus i bought and it drive away, I noticed that even though my companion had the radio on, the power antenna was not up more than an inch or two. The dealership owner, John H., was standing right there and acknowledged that the antenna drive ribbon was broken. He had me follow him to the new car sales/service location, where he instructed the staff to replace the broken part immediately. While my companion and I waited, we were again asked a few times if we needed anything or wanted beverages. When my companion joked that he wanted a rum and coke, we were given helpful driving directions to a good nearby eatery and tavern that would be on our way home (a four hour drive). At both locations, everybody with whom we had contact was professional and courteous. I saw none of behavior that seems commonplace at auto sales facilities -- men standing around, right outside the door, smoking cigarettes. The facilities at both Lexus of Dayton locations were top notch -- to the extent that I regret residing too far away to make L.O.D. my primary place for maintenance.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Lexus of Dayton is a good dealer
by 02/28/2012
onThis was a good buying experience in all respects, and Janet Bogan, the salesperson is as knowledgable and pleasant as anyone you could work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes