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Ralph Thayer Chevrolet

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Customer Reviews of Ralph Thayer Chevrolet

5.0
Overall Rating
5 out of 5 stars(42)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

FOB replacements

by C Hammy on 03/31/2024

They took very good care of me on my very limited schedule and even let me pay the next day. I needed my vehicle for the evening and was in a crazy hurry so they did what they needed to do and let me run and come back another day to finalize payment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

42 Reviews
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5 out of 5 starsservice Rating

FOB replacements

by C Hammy on 03/31/2024

They took very good care of me on my very limited schedule and even let me pay the next day. I needed my vehicle for the evening and was in a crazy hurry so they did what they needed to do and let me run and come back another day to finalize payment.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service

by Service on 12/30/2019

The service department did an awesome job! I took my car to another Chevrolet dealership and immediately came back to this one. The employees are so much friendlier and professional and gracious. If or when I need another vehicle, I’ll make sure to come to Thayer!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Quality Service You Can Count ON

by Don on 11/19/2019

I recently had my car detailed at Thayer Chevrolet and it looks fantastic. Scheduling service is always a breeze and the courtesy of the staff is second to none. You can tell that teamwork is the basis of the way things are done at Thayer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome as Always

by Didtooo on 10/28/2019

The Thayer Chevy service team is like visiting an old friend. They have treated me like family for over a decade!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

4th lease from this dealership

by grebbx on 10/21/2019

Have been doing biz with Thayer Chevy for years. Always good to work with. Recommend Tony Lake & Brett Fine.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Service

by Thayer on 10/19/2019

Purchasing a car online from Thayer Chevrolet was a wonderful experience. The sales team was knowledgeable, honest, and dependable. I would recommend anyone who is interested in purchasing a car online to speak with Thayer Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Super Stars

by Tlake on 09/27/2019

Mark Root, Tricia Green, and Cindy Hoyt are absolute Super Stars! Always greet you with a smile and are happy to keep you updated throughout the service process. The manager, Brad, was very helpful - making sure that my concern was addressed and followed up to make sure my issue had been fixed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Towing Mirrors

by Suburban on 09/09/2019

Brad, Trica and the whole tea did a wonderful job researching towing mirror for my 2019 Suburban!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Taking delivery

by Suburban on 08/20/2019

I knew what I wanted and the Thayer team found me one in a couple of days. My son said htey couldn't do it, that I owuld have to order one, but they found one in the color I wanted. What a dediccated team they are!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Clean truck

by Jes7677 on 06/16/2019

Outstanding job on detailing my truck

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

We made a good choice!

by Happy on 06/10/2019

We made a great choice choosing Thayer to help us purchase our new car. The Sales staff treated us like old friends and they were very knowledgeable. Even the dreaded financing process was a great experience. We didn't go forward until we understood everything and were able to consider all of our options. We will definitely return to Thayer when it is time to buy again.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service and people!

by Anne on 05/07/2019

I love all of the Thayer family dealerships! I have never had a bad experience! Go see my friends at Thayer Chevrolet! They went above and beyond to accommodate my schedule!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great work

by Dan on 04/03/2019

They did great work and were very knowledgable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

They are great as usual!!

by Dawn on 02/10/2019

They always do an excellent job. They are friendly and curtiou!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Equnox

by Dennis1 on 02/09/2019

Jacob did a awesome job getting me in my 2019 Equinox leases and love the car Russell

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil Change/Tire Rotation

by Julie on 10/30/2018

All went smoothly as usual. Love the fact that I can drop it off the night before and pick my car up the next night and call to pay my bill the next day! I recommend this dealership to everyone!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Sale and repair

by Robert on 10/08/2018

Purchased a 06 Colorado, drove for less than 50 miles and the check engine light came on Thayers was more than helpful in getting the truck fixed and back on the road, they even supplied a loner while the work was being done. All this a no charge.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Always excellent service

by Ben on 10/05/2018

As far as dealer experiences go, they are always top notch. Nobody is perfect but they definently try.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

GREAT STAFF

by REGINA on 10/03/2018

Thayer has the nicest sales people, very knowledgable.Had a great experience!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Dealer, Great Experience

by JoshIler on 10/03/2018

Had a great experience at the dealer. All employees were very helpful and knowledgable. Will be a returning customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Thanks!

by Steph on 09/24/2018

Thanks so much for a quick oil change and an email reminder!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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