Jeff Wyler Eastgate Kia

by Benjamin Harper on 09/01/2021

STAY AWAY!!! Worst experience I’ve had in my life. Attempted to purchase a Kia K5 from Jeff Wyler Kia in Batavia, Oh on 8/31/2021. Internet price $27,475 including military discount (I’m a 15yr Service Member currently serving our nation). Price was reduced from MSRP because it had 1100 miles on it as a service loaner and some very minor imperfections. Quoted $27,475 as the internet price, but was repeatedly sold Gap Insurance, “hard accessories,” - things added by the dealer after delivery that are not removable, extended warranty, nitrogen inflation, etc.. blah blah blah. Dishonest sales tactics at their finest. After several rounds of, “I don’t want any of the extras; just the car for the price quoted of $27,475,” I asked what is the lowest I can take the car. I was told, “If ready to write a check for the full price today, then $32,500 and some odd change,” five thousand over the internet price. That’s the lowest! After their attempts to sell me approximately $10-12k of useless crap. BUYER BEWARE! Choose a different dealer, because the salesman was, “doing his job,” meaning Jeff Wyler and his sales associates will steal every penny that your are willing or unwittingly giving to them.

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by Tom R on 09/28/2020

You pick out a car. You see the price. But no, we have to add a "destination" fee, a "clean the car for Covid" fee(900.00) a 599.00 pulse brake light addition, and bingo! That $11,700 car is -with tax and title (another 800.00 for the title) -now $16000.00. So beware. Also, there was a scrape on the right passenger door that they really wouldn't fix other than to use some "touch up" paint. And if you have a preferred place to finance the car, forget it. Take a check or use their finance option.

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by sprinter8 on 02/28/2014

On Feb. 25th I went to this dealership to buy a Kia Forte for my wife after doing a lot of online research. The first thing I noticed was a $1,000 worth of useless add ons like paint sealant, pin stripes, etc. I thought this went out in the 80's but I guess it's still alive and well! The salesman wouldn't back down when I said I wouldn't pay for something I didn't want. Then the "sales manager" got involved. He was completely worthless! Danceing around the issue, saying they need to make money somehow. I guess by screwing their potential customers! I am very disappointed. I love this car and this dealership is 10 minutes from my house. Now I'm going to have to buy this car from a dealership further away. I thought these disreputable sales practices were long gone, but I guess not.

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