Lee Ford Lincoln
Customer Reviews of Lee Ford Lincoln
New ride for Mad
by 10/27/2018
onI want to say thank you to EJ, he is awesome, we went to two other dealerships and had no help we came to you all and had a great experience. Thank you, we will be back. Madrena Varnell
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No Hassle
by 02/17/2018
onYou know how much I analyze any purchase. Meet my new truck! If you are in the market for a vehicle - please go to Lee Ford Lincoln in Wilson NC. See Steven C Samson. You will not be disappointed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Used Truck Disappointment.
by 04/26/2017
onIn the name of fairness, this is a case of caveat emptor, or buyer beware. I have nothing but praise for the sales and financing department. I was treated very well and the sales department worked diligently with the finance manager to arrange a loan; considering my credit, an effort without which I would be unable to purchase any vehicle. That said, after about 1000 miles, I had the truck assessed by both an independent and another Ford dealer. I learned the truck needed a minimum of $4000 worth of repairs. I understand I bought a used high mileage vehicle. However, the entire rear axle need rebuilding, most of the suspension and steering needs replacement due to work bushings, and this doesn't address the non-functional emergency brake and expected leaks of the transmission, transfer case, and engine. I bought a good, one owner truck but with the loan and two down payments paid $1500 more than the advertised price. I accept this, I understand financing. What troubles me is that I did so graciously and still face a significant investment in order to pass an inspection next year (the truck needs tires but cannot hold an alignment so any tires will wear extremely poorly). I brought all this up with my sales representative (who is awesome) and the information was passed to management. As of yet, I've not received an acknowledgment. Do I expect free repairs? No. Do I expect the truck fully restored? Certainly not. I would like an acknowledgment and perhaps aid in planning and prioritizing the repairs as I will not give up on a solid truck. Lee is an excellent dealership but it pays to seriously, and independently check out any used purchase (form any dealer, not exclusively Lee).
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Excellent Service
by 08/13/2016
onI recently purchased a used car and was helped by Wil Meeks. He was a pleasure to work with and very honest and upfront. I would highly recommend Lee Ford and Wil Meeks if you are looking for a new or used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My new 2016 Ford Edge SEL
by 08/01/2016
onThanks Lee Ford Lincoln for your business. The buying experience was easy. The salesman Elias Jacobo was extraordinary, very helpful and professional. EJ and the rest of the team at the dealer understood my needs and deliver a service of excellence.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
First Class Team, Great Customer Service, Great Price!
by 07/27/2016
onRecently bought a vehicle at Lee and couldnt have been more impressed with the quality of every person I came in contact with at the dealership. From the receptionist, to the sales agent (Ashley Young), the service department and upper management everyone acted like a true professional. I shopped at least 15 Ford dealers from Washington DC to Atlanta and can testify that these folks are as good as it gets great price and great service. Sometimes, it takes a misunderstanding to see if a car dealerships words are more than an empty promise. At Lee, we did have a misunderstanding. Two actually and both times they did the right thing - even though it cost them money. And to be clear, I never had to yell, or threaten I could tell from how they acted that if they realized they had made a mistake they would fix it. These are good people and they do the right thing. You cant always say that about a car dealership, but you can about the folks at Lee. Ive driven luxury cars and can tell you the appearance of the dealership, the treatment you will receive its all on par with a luxury dealer only the value is better! Give them a try, youll be glad you did.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best deal
by 07/23/2016
onI was looking at a 2013 ford focus but after Elias Jacobo ej showed me 2016 ford focus I knew this was the one and after talking money they was able to work to my price I love this car I get 40 miles to the gallon this is my 4th car I have bought from them in the past three years I will recommend them to everybody I know because they are fair honest the best thing I like when I saw the general manager come out and test drive the car I was trading in you don't see too many general managers going out and test drive a car that was very cool.a and thank you ej and Wayne for all there hard work and time and will be back to buy my next car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Life changing experience
by 07/15/2016
onI used to hate buying a new vehicle because of all the game playing and time wasted trying to get a fair market Price. EJ Jacobo the sales representative at Lee motors has changed my way of thinking about car salesman. I purchased a 2012 E-250 pretty much over the phone and thought I was wasting a 2 hour and 10 minutes Drive to be surprised with some sales game. When I got there the numbers and condition of vehicle were exactly as described. I was so pleased with my experience that last year I bought a new F-150. EJ Jacobo has earned my trust and respect and I will never considered any other sales personnel for my needs. At this point even if they were a 10 hour drive away I would still continue to do business with them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of a 2016 Explorer XLT
by 07/08/2016
onThe salesman (EJ Jacobo) was extraordinary, very patience and helpful. The buying experience was easy and hassle free. EJ and the rest of the team at Lee Ford understood my needs and deliver a service of excellence.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent experience
by 07/07/2016
onExcellent service. Great price.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Easy and hassle-free
by 07/01/2016
onI purchased a 2015 Ram Bighorn truck on 6/30/16. The sales rep was Ms. Ashley Young who was very thorough, helpful and explained everything that I asked about...from features on the vehicle to financing. Everything was done under a calm and relaxed atmosphere. The financing was also a good experience and all details were explained. Don't be afraid of a big dealership, You will be treated very well. I had a very good experience and would recommend Lee Ford to anyone looking for their next vehicle purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Experience
by 04/24/2014
onThe purchase of my 2011 Escape was the best of all vehicle purchasing experiences I've had. Everyone from sales to finance were friendly, helpful and seemed to sincerely care about me as a customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
This is how Customer Service should be
by 11/02/2012
onWe wanted an F350 of a specific color and equipment when the model ear was winding down and found the truck online 140 miles away. We drove in on a Saturday and were greeted by EJ who promptly showed us the truck and proceeded to an honest and thorough sales presentation with fair pricing and a fair evaluation of our trade. We drove it home and several days later had an issue with the transmission that a local dealer 600 miles away was giving us a hard time with about the warranty repair when EJ got in touch with us just to say thanks and ask how we were doing. We told him about our problems and he got his Service Manager in touch with us and over several days the Service Manager helped us get the truck repaired under warranty. We're retired and have bought too many autos. Lee Motor Co. far and away treated us better, provided better service than any experience we've had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2011 Ford Ranger Sport
by 12/18/2011
onExcellant salespeople, great people to do business with, highly recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments