Feyer Ford Lincoln
Customer Reviews of Feyer Ford Lincoln
Friendly, Low Pressure Sales
byon 08/24/2023
This is my 2nd car purchase from Feyer Ford. They have several locations of inventory to choose from. Rhonda and the rest of the staff are easy to work with. They go above and beyond to put their customers in the right car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Lincoln Corsair
byon 08/31/2023
Feyer ford and Lincoln have made getting my car serviced, a breeze. The pickup and delivery services are very convenient with my busy schedule and not to mention they are very professional and on time. I have never been to a dealership before where everyone treated me as a priority and not just "another customer". They take pride in their business and do what it takes to make you "the priority customer" happy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Friendly, Low Pressure Sales
byon 08/24/2023
This is my 2nd car purchase from Feyer Ford. They have several locations of inventory to choose from. Rhonda and the rest of the staff are easy to work with. They go above and beyond to put their customers in the right car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Dealership Review
byon 02/02/2023
Outstanding, my 2017 Ford F-250 truck had a fuel filter issue while I was traveling . I came in as an emergency walk in. There were no appointments but the dealership was able to diagnose my issue on the spot and repaired it within 45 mins. Kudos to technician Toby. He was blessing on the spot!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Dr. Winfield Knight
byon 01/11/2023
owner of dealership personally called me about a warranty claim.. Very prompt and courteous
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Awesome Experience
byon 04/22/2022
This dealership has an amazing staff of people who go above and beyond to take care of their customers! Could have not asked for a better car buying experience! Would highly recommend! Kudos!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Feyer Ford Williamston NC
byon 12/31/2020
Excellent experience. Everyone was most helpful and courteous. All my questions were answered in great detail. I would buy another car from this dealership. .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mr. Clark
byon 08/18/2020
work was done as expected
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Subpar buying experience
byon 08/16/2020
We looked long and hard for our perfect new Ford F350 Lariat diesel truck. We finally found it online at Feyer Ford in Williamston, NC. We live in Pennsylvania. We spoke with Rhonda on the phone many times until we were comfortable making a sight unseen sale with the vehicle being delivered to us personally by Rhonda. She provided great service and I have no issues with her. However, during the sales process she connected us to Larry M. who we dealt with when we chose to upgrade our new truck with several items such as Ford factory clearance lights, bug guard, etc. He assured us the items would be covered by the factory bumper to bumper warranty or we would have had them done locally. We also were transferring plates from the truck we were trading in and needed the appropriate weight combination rating for our new truck. Larry assured us that this was all taken care of and we paid dearly in registration and documentation fees. It took about 3 wks for our truck add-ons to be completed and for delivery to occur. In the meantime we received an email to rate our sales experience within the next 5 days (so our only chance to review took place prior to our bad experience) and the truck officially became ours and the warranty started counting down, even though it took 3 more weeks to receive our vehicle. Delivery went great and alleviated my concerns about buying online. But then when we received our paperwork we learned that the paperwork for the weight rating was never done, in fact the weight class rating was LOWERED from our trade in even though the new truck obviously had higher weight ratings from the factory. This ended up costing us more money as we then had to pay more to have the weight rating issue corrected, including having to go to a mechanic to have the weight rating verified. Then a few months later we were driving in the dark and our trailer lights stopped working and we were hours from home. We took our truck to a local Ford dealer to discover that when the clearance lights were installed by Feyer that they drilled right into the wiring harness and that they installed AFTERMARKET lights when we specifically were told by Larry that they would be Ford lights. Well the aftermarket lights leaked and allowed water to short out our lights and caused a significant safety issue that cost us more money to remedy at our local dealer. My husband spoke with Larry who said that they would remedy the situation by having someone come get our truck and drive it back to NC for them to replace the clearance lights. We declined because we did not want to put another 1000 miles on our new truck and they had already caused us issues with subpar workmanship and they were planning to replace with the same aftermarket lights that have horrible reviews. Larry also said they would reimburse us for the work our local dealer did to repair the wiring issue. We sent him the bill and he will not reimburse us. And the worst part is we are unable to get Ford factory clearance lights now without drilling additional holes in the roof of our truck because the aftermarket lights they installed have a different bolt pattern than factory lights. Overall this experience has been less than satisfactory and fighting with Feyer over a few hundred dollars is not worth the heartache in the big scheme of things when you’ve spent over $70k on a vehicle. I would not recommend nor do business there again.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Carolina
byon 05/17/2019
Always excellent service & professional staff.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Love Our 2019 Lincoln Nautilus
byon 04/24/2019
Have you ever had a dealer check EVERY avenue to see what was the best one for you as the customer....do we buy the used vehicle, do we buy the new vehicle, do we lease the new vehicle. And then lay it out in 'printed format' for us to make a decision! Well Feyer Ford did! What a great Team! Thanks for all you did to make this a 'happy' & fun family experience. And THANKS for the 'education session' so we could enjoy all the 'bells & whistles' on our new ride!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sale
byon 04/23/2019
Great service. Will always do service here.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
5000 mile maintenance
byon 04/04/2019
Great as always.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Refreshingly honest and transparent dealership
byon 06/23/2017
Without question, the most enjoyable and transparent dealership I've ever worked with. Chad and his staff are second to none. I've never felt more appreciated. If you're looking for a dealership that won't pressure you into extras, will be open & honest about pricing, and will let you test drive as many vehicles as you need to find the one for you, this is the place. It's clear that they aren't in the business of selling cars; they're in the business of building a base of customers that want to return. Can't praise these guys highly enough.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
