Mooresville Ford
Customer Reviews of Mooresville Ford
Mooresville Ford
byon 04/13/2024
I had a wonderful experience working with Scott in sales at Mooresville Ford. He was very straightforward and helpful in during the process. I recommend Scott and Mooresville Ford to anyone looking for a new Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mooresville Ford
byon 04/13/2024
I had a wonderful experience working with Scott in sales at Mooresville Ford. He was very straightforward and helpful in during the process. I recommend Scott and Mooresville Ford to anyone looking for a new Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best dealership I have dealt with. Ever.
byon 03/06/2024
I have lived all over the country and had many car deals. This place is hands down the best. Our salesperson Wilber, the finance specialist Forrest, are some of the best in the business.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 02/05/2024
Wilbur and Amy assisted me in ordering my new 2024 Ford Maverick. They did a superb job
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very helpful in buying my 2023 Maverick
byon 05/03/2023
Very helpful in buying my 2023 Maverick. The Internet Sales Manager, Salesman, and Financed Manager were all very helpful and friendly. Especially Very helpful in buying my 2023 Maverick was the Internet Sales Manager, this buying process took over 16 months, including changing my original 2022 order changing to a 2023 order, due to the Maverick’s high demand.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Quick and pleasant experience
byon 01/02/2023
Easy to work with. By doing the pre-application online, all paperwork was done in 30 minutes and I was out the door. Pleasure to do business with. This dealership even sent me out with a full tank of gas.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Truck
byon 01/01/2023
Bought a slightly used truck recently. All negotiations were done online as we are over two hours away. Once we came to terms on price picking up the truck was painless, albeit time consuming. My only real complaint was I had asked the internet sales rep if there were any dings dents or scratches at all to which she said no. There were several small dings on the exterior and a couple of large scrapes in the bed. Bought it anyway but that was disappointing..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mooresville Ford makes buying a vehicle a pleasant experience
byon 12/30/2022
The folks at Mooresville Ford truly make buying a car or truck a breeze. The salesman (Wilbur Rouse) and the finance representative (Dylan Ladner) were both courteous, knowledgeable, and very accommodating. On the front end, the internet sales representative (Kellie Isom) was pleasant and responsive. The owner (Jeff Shoe) also made us feel very appreciated. This is the second vehicle that we have purchase from them in two years, and both experiences were outstanding.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchaser
byon 12/21/2022
Excellent customer service, very knowledgeable will definitely buy again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mooresville Ford
byon 09/26/2022
Great experience - Fast, Knowledgeable, and very courteous
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 08/05/2022
I can’t say enough about the service I got from Mooresville Ford. Every aspect of buying my 2022 Bronco was perfect. They made it so easy. I will never buy a car from another dealership that isn’t Mooresville Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Knowledgeable Dealership
byon 07/10/2022
Friendly, courteous & professional personnel
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Customer Service
byon 06/13/2022
We have been buying vehicles from Mooresville Ford for 15 years. Every transaction has been perfect. The latest was a whirlwind, as we changed the vehicle we wanted on the day of signing. The team back up changed the paperwork and moved forward. Trevor and Dylan as always we great to work with and know what we want.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mooresville Ford
byon 04/20/2022
The service writer Amber and the salesman Scott went above and beyond to help me get the truck I wanted as well as Grant and the whole staff at this dealership! I do not remember everyone's name who per took and helped in my purchase at the dealership but they were excellent!! Thanks to all you guys!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
David Edmonds
byon 03/31/2022
I bought an F-150 Lariat 2022 on 3-29-22. Great truck. Great people at Mooresville Ford. Definitely would advise everybody to shop there.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mooresville Ford's Excellent Sales
byon 03/10/2022
My experience buying cars at Mooresville Ford has always been great since I moved to North Carolina 21 years ago. It has been so great that we purchased 4 new cars from them in those 21 years! The sales team is knowledgeable, helpful, patient and negotiations are fair and amicable. I recommend Mooresville Ford for your your new and used car needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fabulous Car Buying Experience!
byon 01/27/2022
Just purchased a 2022 Ford Bronco from Mooresville Ford and had an exceptional car buying experience. Waited a long time due to delays in manufacturing and Amy and Scott kept us updated throughout the process. Their communication and customer service were on point. Dylan in finance was so helpful as well. If you want a fabulous, hassle free car buying experience I would reach out to Mooresville Ford. And our new Bronco is pretty awesome too!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Buying Experience
byon 01/20/2022
This place is awesome! Stephen and Dylan were amazing at getting me the price I needed and making the buying process easy. Normally when buying a car you spend all day in the dealership I was out in just over an hour with this group! All questions answered and everyone communicated perfectly! I highly recommend this dealership to anyone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Pleasant Trade at Mooresville Ford
byon 04/08/2021
Traded my '19 Golf R for a '21 Mustang GT (PP1) at Mooresville Ford (NC). Doug did everything in his power to knock off every penny he could from the sticker price of the GT, and allowed me more than expected for the R. Both my payment amount and term (months) went down - Great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Unpleasant Experience
byon 01/30/2021
Hello Everyone! My wife and I purchased a brand new Bronco from Mooresville Ford and was verify displeased with our service we received. We have been with Ford for the past 10 years and never received poor service like we did when visiting Mooresville Ford. We had a lease of a Ford Escape we were turning in that was over the mileage which equated to around $1600 dollars. When trading in our previous leases at other Ford dealerships(NOT MOOORSEVILLE FORD) they would waive the mileage fee or work with us in some compacity. At this Ford they declined to help us at all! We ended up purchasing the 30K vehicle from this Ford and during the process we tried to negotiate the leave overage fee with Ryan the sales person and he kept insisting there was nothing they could do about that fee. Keep in mind not less then 3 months ago we turned our other lease into Charlotte ford for a new vehicle purchase and they waived our fee all together, After purchasing the new Bronco we decided to pay another visit to Mooresville Ford to see if there was anything they could do. This time we spoke to the manager at Mooresville Ford. The manager was very disrespectful to both my wife and myself tell us "You have to have talk to Ford Credit and there was nothing he could do". I have several family members that work at various locations around the US and after speaking with them they told us the Sales person and the manager should have waived those fees from the lease overage, especially if you were purchasing a new vehicle. Lastly, after dealing with Ryan and the manager it goes to show what kind of integrity and customer service the employees have at Mooresville Ford, North Carolina. This will be our last time visiting this Ford to purchase or lease any new vehicles and possible new purchase/lease another Ford vehicle again! Follow-up to message from Mooresville Ford: After calling the number below and going up to the dealership to speak with Sales Representative and manager. They did absolutely nothing in regards to the deal they dealt us. The most upsetting part about this experience is that neither the sales representative(Ryan) or the Sales manager apologized for the experience they provided us. Nevertheless, after receiving a response from Mooresville Ford in this thread I thought they would be able to help us out or at minimum apologize for our experience but we received neither. I would recommend to anyone visiting this dealership to think twice and find another Ford dealership that treats their customers with integrity and respect.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Unbeatable Service
byon 09/03/2020
Best experience buying a vehicle in my life. I cannot give enough credit to Gray, Amy, Scott and Dylan for their level of professionalism and hospitality. They all made me feel right at home. Everything about the process went as smoothly and as expeditiously as you can possibly imagine. I will absolutely buy from this establishment again. These folks are decent and fair.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 05/19/2020
The buying experience at Mooresville Ford was pleasant and straight forward. Scott Speagle was very good to work with and I will look him up in a few years when I’m ready for a new truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
