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Bob Mayberry Hyundai

Today 9:00 AM - 8:00 PM

Customer Reviews of Bob Mayberry Hyundai

5.0
Overall Rating
5 out of 5 stars(54)
Recommend: Yes (11) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great service

by Murali on 10/25/2023

Nice team, pleasure to deal with. Simple sales process

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

54 Reviews
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5 out of 5 starssales Rating

Great service

by Murali on 10/25/2023

Nice team, pleasure to deal with. Simple sales process

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Willie

by Willie on 07/27/2023

They do it right the most courteous dealer of all the Hyundai dealers in Charlotte area & they get the job done Sales & Service are top notch Contact Bob Mayberry for your Next auto you will not regret it

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

The friendly people that get it done

by Willie on 07/27/2023

If you take the time to go to Monroe Or contact them about your auto needs They are far & above other Hyundai dealers

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

11 years of great Mayberry service

by Wade on 07/07/2023

I have had my Genesis R Spec serviced by Bob Mayberry for 11 years. Always professional, expedient and fair. I recommend them, and my primary service contact, Joey Strickland.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Above and beyond service

by Robert S in NC on 12/22/2022

Vince was very accommodating with getting me a loaner ahead of the time I actually needed it. The parts came in earlier than expected and my car subsequently was completed within one day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

A satisfied customer!

by Jackie P on 12/10/2022

I had my car serviced yesterday....made an appt with Joey....the customer service was on point; professional and pleasant....i don't take my car anywhere else and i've been satisfied each time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Satisfied customer

by Ed on 11/10/2022

Justin Williams did an excellent job of customer service in providing a timely quote and description of the service needed. Because of that Bob Mayberry has won back a satisfied customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

If my next car is a Hyundai, this is where I’m buying it!

by Ed on 10/15/2022

There’s not much to say other than I had a great time buying my car here. Nahari and Chris were great to work with. No pressure, calm and felt they were really looking out for me instead of trying to maneuver me into a package or car. Hands down the best car buying experience I have ever had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Never disappointed!

by Paradice on 09/07/2022

Tanner is my go to for any problems with my Sonata. He always thoroughly explains everything to me. Whenever I take my car in for service I know I will be taken care of. I drive 30 miles just to have my car serviced here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

No hassle no haggle put your Pedal to the metal!

by Wendy Jo on 09/01/2022

This is a hassle free low key car dealership, they will have you in and out in no time flat. Many thanks to the sales team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Service Department

by Kaye on 06/03/2022

I have taken my car for service twice to Bob Mayberry’s . I drive from South Carolina because I have found this was the best service I have gotten after using the dealership where my car was purchased. Hands Up to Justin Williams . He is the most polite person. Explaining in detail what was needed. Kept me informed on the progress of service and made sure I got the service done in a timely manner. I have no complaints at all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by William on 01/21/2022

Justin Williams was excellent Service Rep…..we reviewed what I wanted done to my car and the work was completed as asked. I had appointment near lunch time but he still managed to minimize my wait even with mechanics going through lunch time. I’ll be back for next service needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Will keep going back

by NCDriver16 on 01/30/2017

I had a great experience with these guys. Hardly any back and forth over price and the paperwork took about 30 minutes and I was driving away. James Pigg is a pleasure to work with and the service from Bob Mayberry after the sale is wonderful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Best car buying experience ever!

by Kayleann on 12/06/2016

I cannot say enough good things about this place!! Ted, Mr. Powe & Mr. Walters are the best! Love my new car more than words can explain! Thank you for all the time today, your kindness and hard work to get me the car of my dreams! Best place ever!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
1 out of 5 starsservice Rating

Bad Service

by JaysonS122 on 11/15/2016

Don't bring your vehicle here to get any maintenance done on it. I came to get an oil change and within a two week time period my pistons blew! I have a Hyundai Genesis coupe and I'm highly dissatisfied with the services and the way they blew me off without complying too my every need!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
1 out of 5 starsservice Rating

No service follow up at all!

by boecarter1 on 10/28/2015

I've tried since 7/19/15 to get some answers regarding the service contract I paid $1279 for. I have been referred to 4 different people who have chosen not to contact me with any answers. The WORST service I've ever experienced.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Clayton is King

by macostrich on 06/24/2014

Clayton is King Clayton K exemplifies the highest level of professionalism and customer care. I look forward to doing future business with him!! Fantastic experience. I will refer this dealership to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bob Mayberry of Monroe

by stilwella on 06/17/2014

Bob Mayberry of Monroe My experience at Bob Mayberry was wonderful. I felt so welcomed there and taken care of. My cars salesman, Paul M was awesome and extremely helpful. I couldn't be more impressed with the service I had there and would recommend any and everyone to this dealership; especially to go see Paul Moore for a sale. Everyone there were so nice and did whatever they could to make sure we were happy and comfortable. Made my first car experience easy and didn't feel pressured into buying anything extra. Awesome dealership with awesome people!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Traded up our vehicle

by RRevicki on 06/04/2014

My wife and I recently decided to trade in our Hyundai Sonata, which we purchased new from Bob Mayberry Hyundai. We bought a 2013 Hyundai Azera and had the pleasure of dealing with Paul M for a second purchase. We love the car and dealing with Paul was again a great experience. Paul takes the time to listen and there is absolutely no pressure in making a decision. He will spend as much time with you as you need and is extremely thorough. The service at Bob Mayberry during the last 2 years has been great and we will be back again when we need another vehicle. We would highly recommend both Bob Mayberry Hyundai and Paul M to anyone looking for a new or used vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience, Great car!!

by Kathryn97 on 05/09/2014

I visited this dealership as my last test drive stop. I was not planning on buying a car that day, just test driving to get a feel of what car I wanted to purchase. From the moment I walked into the dealership I had a great experience. Everyone was very friendly and extremely helpful. I bought my car from Clayton K and could not have asked for a better first time buying experience!! I would strongly recommend this dealership to any family member or friend. I was given all possible information about the car, and my questions were all gladly answered. I loved this place so much, I ended up buying my car the same day. This was my first car buying experience, and I drove off the lot with a very nice car and have confidence my car and I are in good hands if I ever need anything from the dealership! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Couldn't ask for a better experience!

by jbb9 on 04/29/2014

After locating an automobile one evening that we wanted to see on the internet, we contacted Bob Mayberry Hyundai in Monroe via email. Amy A immediately followed up with our inquiry the following morning and paired us up with an excellent salesperson, Clayton K. We drove from Winston-Salem, NC to Monroe, NC to drive and purchase the car. When we arrived, Clayton was prepared and ready to show us the vehicle. Clayton answered all questions thoroughly and was a joy to work with. He was a no pressure salesperson who was knowledgeable about the product making us feel comfortable at all times. Ted K, in the finance office, was also very welcoming and helpful in financing our car with the lowest terms. We left with a new Hyundai feeling confident we paid a great price and would gladly drive the distance to this dealership again. You can tell this dealership works collaboratively and is a family run business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
About our dealership
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area