M&L Chrysler Dodge Jeep Ram

by Randal Lawrence on 04/04/2022

Great Service ... Fantastic Deal and Great follow up. Great Over all Experience...

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by AnitaE on 04/01/2022

Great experience working with Trisha Hulin, Brandon and Brenda. If you need a car go see Trisha!

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by Jake on 02/24/2022

My experience was phenomenal! Our sales lady - “Trish” was the best sales person I’ve ever had the pleasure to work with, her knowledge, Kindness and The fact that she Actually listens to you, makes you feel welcome and just overall does a dang awesome Job. I’m sold, This is my go-to dealership!!! You guys rock! Also, Sam In finance was a blast. He made signing my life away a ton of fun! Great Job team. We’ll be back!!

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by TinaByerly on 12/22/2018

Overall excellent experience. From sales to finance. Best car buying experience I have ever had. Trisha Hulin was absolutely the best. From spending time talking to me on her day off about the vehicle I was interested in to explaining everything the day of purchase. If you need a car I highly recommend Trisha for your car buying needs. Sam in finance was also great. He made the process so easy and such a pleasant experience.

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by Seattle_Buyer on 12/11/2018

I recently helped my son who is stationed at Fort Bragg find and purchase a car. Being from out of state this could have been very painful, but the process, starting with the internet sales team, our capable and patient sales Consultant, Al Armstrong, and finally Sam Harnik, our assigned business manager, was accommodating and transparent. We had some peculiar issues to resolve after I initially paid cash for the car to secure it, but later obtained a loan so my son could establish credit. Everyone was very helpful as we made all the final arrangements with USAA days later for the financing which required a new Bill of Sale and extra paper work. Al Armstrong was especially kind and understanding as the sales transaction evolved in the showroom over numerous phone calls to USAA for loan approval, the three major credit agencies to get my credit unlocked, and to arrange car insurance, etc.. Al stuck with us, missed lunch and never made us feel like we were inconveniencing him. For this Seattle resident, Al opened my eyes to the hospitality and kindness of the people of NC. Fast forward a few weeks, and my son is loving his car, the title is just as we hoped and I just received my sizable refund check. A true happy ending for my son and me. Thanks M&L.

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by CharityH on 10/09/2018

This was my second purchase with m and l , I purchased my 17 journey totaled it a week after I'd had it a year . I walked in m and l and this very nice sales lady her name is Patricia Hulin and when I sat down with her she ask me what I wanted and I said my car back well she made it happen. She walked to the body shop went thru the stock match a 18 journey to what my 17 had even the same color she really made it happen for me she gave what I wanted which was my car back. I WOULD RECOMMEND TRISHA HULIN TO ANYONE SEARCHING FOR A NEW CAR,shes gonna do anything in her power to make it happen. I would give her 1000 out of 1000 rating excellent ,professional and caring . Patricia is a real person who cares about the poeple she works with. I will be sure to return to her again .. Thank you Trishia Hulin and Mand L. Charity H.

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by RFMaitz on 09/18/2018

We were looking for another 300 for quite a while. When my husband found this car on AutoTrader, we knew this was the car for us. Our first contact with your dealership was on the phone w/Kevin; prior to ending the conversation, we knew this was the car we were going to purchase and were beyond just interested. With a $100 deposit, Kevin was willing to hold the car for us, until I was able to drive from Raleigh to Lexington (240 mi) the next business day. Not having an exact handle on driving time, I arrived at 8:30 a.m., and was pleasantly surprised with a warm, friendly greeting by Trish Hulin, almost immediately. Trish could teach customer service! I am very customer service oriented also and can't explain how impressed I was with Trish's skills. Trish was beyond pleasant, with impeccable manners and nothing was toooo much to ask of her. With no sense of direction, my return trip caused me concern, in casual conversation I mentioned that fact, without hesitation Trish gave me verbal directions and reassured me, if I got lost, I was to call her immediately and she would come find me, getting me on the right roads. Thank goodness with her directions, which were great, I found my way. When was the last time, a person you just met, offered this kind of help, I don't remember this type of thoughtfulness in all my life. When my husband and I returned to finalize the deal, again nothing to much to ask. Trish explained all the bells/whistles features of the car, slowly and continually asking if we understood and had any additional questions. M&L should be proud Trish has chosen to work for this dealership, she is a shining star. If I had to rate Trish's overall service on a scale of 1-10, I would have to give her a 10++++++++. A huge THANK YOU to Trish.

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by KatelynFritts on 05/27/2018

Our sellsman Ivan, was very helpful and patient through the entire process. I was not sure which car I wanted and he was patient enough to let us drive until we found the right car. The lot had a wide selection of cars and vehicles unlike many others we visited. I love my car, thank you Ivan!!

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by LynetteStewart on 04/12/2018

Trisha did a great job in sales. Go check with her before buying any where else. This feels like a hometown dealership instead of the BIG city people. It was very clean and everyone was friend. They work with us to get our business. We have purchased many many cars but this experience was one of our best. As a lady I would not hesitate to go back myself to purchase a vehicle from them and I truly hate dealing with care sales people but Trisha was super. Thanks everyone for making our experience a good one.

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by Businessizgood on 02/24/2017

Dave did an awesome job! The management team here should be commended as well. If you're looking for a new Jeep, this is the place to purchase/lease one. I couldn't be happier with my wrangler. Thanks guys!

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by swatts7605 on 10/09/2014

Just had the pleasure of purchasing a new 2014 RAM 1500 truck from M&L Motors. I had been looking for a new truck for over 2 months and had searched the entire state of NC for the truck that I wanted, which amounted to over 30 dealerships. Most of the local Dodge dealerships employed the same sales tactics (taking your keys, wearing you down by using several sales people, not listening to what features you wanted, not giving you fair market value for your trade-in, and trying to get you to sign a deal that you weren't comfortable with). I never had this experience with M&L motors, they were attentive, courteous, respectful of my time, and bent over backwards to earn my business. M&L Motors didn't have the truck that I wanted, but they were able to work a deal with the Dodge dealership in Fayetteville to purchase a truck on my behalf that had all of the features I wanted. Gary Graves was a wonderful sales person, he worked really hard on obtaining the truck from Fayetteville, and through a little back and forth negotiations, was able to secure an acceptable trade-in price for my current RAM 1500 truck. Gary was in constant contact with me during the entire buying process and even personally delivered the truck to my home in Kernersville from Lexington (to save me hours of paperwork at the dealership). Now, that is excellent customer service! I would recommend M&L Motors to anyone looking for a new car, truck, or SUV and I will be sure to tell everyone that I know about this dealership's excellent customer service.

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