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Boyd Automotive Chevrolet Buick

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Customer Reviews of Boyd Automotive Chevrolet Buick

5.0
Overall Rating
5 out of 5 stars(12)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Great service

by Judge Dredd on 02/04/2024

I have never had an issue with the wonderful folks at Boyd Chevrolet. ALWAYS a great experience. Randy was ready when I arrived, Les was ready to shoot the bull, as always, Mark, a good friend, took me up to see the coolest cars on the lot, Eric was, as always, glad to see me & talk as he found the time & as usual it all adds up to making the wait time fly by. Never a complaint.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

12 Reviews
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5 out of 5 starsservice Rating

Great service

by Judge Dredd on 02/04/2024

I have never had an issue with the wonderful folks at Boyd Chevrolet. ALWAYS a great experience. Randy was ready when I arrived, Les was ready to shoot the bull, as always, Mark, a good friend, took me up to see the coolest cars on the lot, Eric was, as always, glad to see me & talk as he found the time & as usual it all adds up to making the wait time fly by. Never a complaint.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Ms Katherine Ingram

by Katherine on 01/25/2024

My service at Boyd's was great, as always. I have been a customer of Boyd's for more that 10 years. Everything about this dealership is first class. I wouldn't go anywhere else!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

10/10

by Luke farm on 10/11/2023

The staff is friendly, courteous and helpful when it comes to buying a vehicle or doing warranty repair

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New truck purchase

by Pcromer39 on 06/30/2019

Ed Murdoch was a great sales person. Boyd's truck selection was great. Got exactly what we were looking for. Get bunch of people we worked with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Awesome

by Stephen on 06/28/2019

Great work done fast and friendly

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ms.

by katheing on 06/06/2019

This is the 4th vehicle I have bought from Boyd's Automotive. Love this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Got my new car!

by Sharon F on 01/10/2019

I had the best car buying experience at Boyd! My salesman, Chris Taggart, was wonderfully low-key, and helped me get into a beautiful Buick sedan. The entire process was streamlined, from the time I walked through their doors until the time I drove away. Thanks also to Shannon in Finance and Steve in Service. Top notch staff and I highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Don Houts

by Don Houts on 10/28/2018

Just needed a new tire this trip, but got the same great service as if I were buying a new engine for my Acadia. Still well satisfied with my folks there. They really go out of their way to see that I'm well taken care of.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Satisfied Customer

by Satisfied on 08/19/2018

We recently purchased a Buick Enclave from Boyd Automotive. The salesperson working with us was, Christopher Taggert, was knowledgeable and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starsservice Rating

Repair on 2018 Buick Enclave

by Mike Jac on 08/06/2018

My car has now been in the collision center at Boyd going on 6 weeks. I looks like at least another week before it will be done. I get NO communication from anyone at Boyd Chevrolet. My insurance adjuster gets very little communication from them unless she calls. Not happy with this service at all. When my car gets out of Boyd I will not take back for service. I will go to Harry's on the Hill in Asheville.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience!

by leight1 on 07/08/2013

After lots of research and looking for the right car for me, I ran across a listing on Boyd Chevrolet that fit everything I was looking for. I called the dealership and spoke with salesman Lee E. I decided I wanted to come look at the car and Lee was very accomodating to my schedule which was late on a Friday afternoon. Once I arrived at the dealership and met Lee I was extremely pleased. He was a super nice guy, very personable and not at all pushy. He made me feel at ease while making such a big decision. He had everything ready and lined up when I got there and he and the rest of the staff made the entire car buying experience so easy. I am recommending Boyd Chevrolet to my family and friends and especially Lee! Thanks for such a great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Good experience at Boyd in Hendersonville, NC

by mike_nc on 01/20/2012

I worked with the salesman Rob Shenk to find a 3/4 ton Silverado. The team there looked all over the southeast and then some to find one and bring it in for us. They made sure that it was rated to pull the 5th wheel we were going to purchase and covered all of the details. Overall, a good experience and I'd recommend Boyd to family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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