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Powers Swain Chevrolet

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Customer Reviews of Powers Swain Chevrolet

5.0
Overall Rating
5 out of 5 stars(14)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

New purchase

by Just me on 02/23/2024

Staff was very professional, knowledgeable, and made the purchase of a new car easy. Our sales person Donnie Alford was one of the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
14 Reviews
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5 out of 5 starssales Rating

New purchase

by Just me on 02/23/2024

Staff was very professional, knowledgeable, and made the purchase of a new car easy. Our sales person Donnie Alford was one of the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great car, great service!

by Terry47 on 01/22/2023

I purchased a 2019 Chevy Cruze that was a demo car in 2020. The Power Swain dealership set it up so we had the entire warranty. Sense then we take the car in for oil changes as required. Absolutely no problems with the car. We have been to west coast and back two times and many trips on the east coast. It is a great car and a wonderful dealership. I would recommend them to anyone.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Pinky16 on 07/27/2022

Great customer service. I had issues and they squeezed me in at the very last minute.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Brand new dream ✨️

by Roadblock on 04/26/2022

I finally got the truck I was trying to get 2 yrs ago, but I've learned that all good things come in God's good time. Thanks Phill Cannady and the Power Swain sales team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

KF-B

by FaulkBrown on 01/27/2021

I contacted the service department after noticing extreme wear on my front tires. I explained that I lived 3 hours away and was nervous about the trip back home on current tires. The very kind Lady, in the service department, shared comparable tire pricing and scheduled an appt. I arrived at the dealership, w/n 30 minutes. Nancy, very professionally and thoroughly inspected my tires. She had a wealth of knowledge about the tires and offered great insight about my Corvette. I was in and out w/n a few hours. Great experience and a seamless purchase. Thank YOU to both of the Ladies that assisted me! Thanks for being bright ⭐⭐ on the team! I'll see you again for the back tires! #Girl_Power

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Unbeatable Service

by 2blessed on 01/10/2021

Awesome customer service. Answered all my questions. This is my third purchase. Would definitely recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Really happy.

by James- on 03/12/2018

I just got a new 2018 Chevy equinox. I was really happy with Phill, the salesman, he was kind and true to me my wife and 2 kids, kids loved him also.. Go see Phill, trust me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Truck

by WilliamNealFinchum on 02/26/2018

Our experience at Power Swain was absolutely the best that we could have with Phil as our salesman and Coyier as the person that helped us with financing. They both were very patient and understanding with my mother in law, she has never bought a vehicle before and never dealth with this part of a vehicle. We appreciate how they were with her.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Power Swain Chevy

by AngeliaVanessa on 04/18/2017

Staff was personable and I Enjoyed the time there. I was able to complete work I needed to get done in a comfortable area. The hospitality was outstanding. Will use the service area again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service experience

by tech_165 on 04/18/2017

In and out..super fast repair done correctly..the employees here are very professional..i will definitely come back here for all my service needs..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Greatest Sales Team

by mpasley on 07/14/2016

Power Swain has the Greatest sales team ever. I could not ask for a better group of people to have a car buying experience with. This dealership ROCKS!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starsservice Rating

service nightmare

by ramjeto6 on 11/20/2011

took car in and waited for service they forgot about me way overtime then my spare change gone lot of quarters gone would not use their service ever never did fix problem

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Outstanding!!!

by creative4 on 11/09/2011

I just want to thank "Country Girl" for taking my information over the phone and handling everything promptly. I especially want to thank Mr. Jay Coats for his professionalism, courtesy, assistance, patience and outstanding service in the purchase of our New Car. We really appreciate everything. Sincerely N. Durham

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Very poor, unprofessional, negligent maintenance

by mandyj317 on 09/10/2011

I bought a 4 month old "used" 2010 Equinox a year ago at Powers-Swain. With the purchase came free oil changes for a year as well as a multi-point seasonal "check-up." I took advantage of this. I was not happy with the service as last time I picked my car up, my air conditioning was turned on and all the way up, my stereo was on and quarters were missing from cup holder. I let that slide. Today, I took my car for an oil change at my local shop. I just received a call that there was NO air filter on the car. So, potentially for the last year and 12,000 miles I have been driving with no air filter. This could cost me thousands of dollars down the road. Take caution if you buy a car there, and I strongly suggest you take it for maintenance to a place you trust.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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About our dealership

Powers Swain Chevrolet " The Easy To Buy from Dealer" in Fayetteville, NC located at 4709 Bragg Blvd is one of the area's finest Chevrolet dealers. We have been family owned and operated by the same family since 1961.

The company is an active corporate citizen and a strong supporter of Fort Bragg. Powers Swain actively participates in the Fayetteville Chamber of Commerce and the Chamber’s Military Affairs Council, as well as in local chapters of the Air Force Association and the Association of the United States Army.

Although Powers Swain Chevrolet has many decades of history, we want to look ahead with an optimistic view that the future will be even brighter.

Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts, service and body shop departments in the automotive industry.

Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Customer Lounge Area