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Customer Reviews of University Kia

13 sales Reviews
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5 out of 5 starssales Rating

Great car

by Excellent service on 12/26/2019

I was very pleased with the overall attention my need for a new car. Mario Dawson wa very polite and accomadating. The test drive was the best thing, it sold me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

First kIA

by Great on 12/13/2019

Love my car and had a great experince when purchasing it . Sharon Ethridge was great Very knowledgeable and pleasant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome Experience at University KIA

by Matt Clawson on 10/28/2019

This review is legit! I have been working with JC for over a month and out of all the dealerships I visited in Raleigh, Durham, Wendell, and Cary. This guy was polite, courteous, patient, and talked to my wife about every detail she had questions about on the 2019 Sorento. JC was one of the reasons I bought from University KIA and purchased the 2019 Sorento. All the research I did was proven to be accurate and JC confirmed it with my visits. The pricing was fair and all the employees that helped get my new car purchase done were all top notch.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sold!

by Tammy Collier on 10/21/2019

I visited University Kia on October 11, 2019. I went to test drive a used vehicle that I had seen on the business website. I liked the vehicle, but, I felt that the size was too big for me. I was just looking and wanted to shop around at other dealerships. I retreated to the rest room before leaving, when I came out car salesman, Mr. Jose Torres had parked a beautiful 2020 Pacific Blue Kia Sportage at the exit door. He had me take a look inside of the vehicle and it was a wrap! That smooth move by Mr. Torres let me know that he was listening to my wants and needs from the time I walked on my he lot until the time I was “trying to leave.” #lol This car buying experience was one of my best experiences yet! Much respect to Mr. Torres, may you sell many more vehicles ... I like your style!!!! Mr. Davis, Mr. Joseph, and the General Manager, you all factor in to the scheme. Thank you for your professionalism.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Sales review

by Anthony Sims on 10/04/2019

My salesman was very nice and courteous he gave me his undivided attention.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Suv

by Marcella on 02/19/2018

Purchased a new 2018 Kia Sorrento. Wayne Saylor was my sales consultant and he was great! My experience was awesome!Wayne went above and beyond to make sure everything I requested was granted. I'm more than satisfied with University Kia!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Salesman

by Robin_K on 04/11/2016

Matthew Duffy was great to work with! He didn't pressure me into vehicles I wasn't interested in and he didn't push the most expensive vehicle either. Matt asked me great questions to help me find what I was looking for even when I wasn't sure I was going to find what I wanted. The best thing is he kept me in my budget. I would recommend Matt to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellence Purchase Experience

by SatInternetUse on 03/09/2016

The purchase of the 2016 Kia Sorento SX went very smoothly. Terrence, the salesman, was very knowledgeable on the features of the vehicle. He guided us through the purchase in a very professional manner. As a matter of fact, Terrence met us at our car when we first arrived at the dealership. MJ in finance performed an excellent job on getting us through all the necessary paper work. Both individuals are an asset to Kia.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent experience.

by SedonaRWC on 02/03/2016

Excellent overall experience. Both sales persons very helpful and friendly. We got a great Sedona at a great price. We felt no pressure, and Jason answered our questions and worked with us, so we could buy the car. We are very happy with the experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

University Kia in Durham!

by Twrison on 12/30/2015

I loved being at the Kia in Durham! Terrance was excellent! I felt comfortable and taken care of and felt like I was good hands from the very beginning and it was very reassuring. He was polite and welcoming and it was thankfully not tedious at all! I appreciate all his help and love my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Upfront & Honest--exactly what you want from car salespeople!!

by christinab93 on 12/27/2015

University Kia was the best!! We came in very frustrated after a very long day of car shopping and dealing with dishonest salespeople. Pa & Craig were upfront and honest, and choosing University Kia over the other Kia dealerships in the Triangle area was a no-brainer! Thanks again--I'm loving my Forte so far!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Great Dealer Experience

by jcarson001 on 04/15/2012

We had a very pleasant experience at University Kia. This was due in part by the tremendous service provided by our sales representative Mr. Laast. There was never any pressure to purchase. We were provided with an un-supervised demonstration drive where we were provided with an opportunity to drive a demonstrator vehicle without the presents of a sales person. This was very similar to our experience when purchasing a Volvo XC-70 at a Volvo dealer in Stockholm, Sweden. The vehicle was allowed to sell itself.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great place to buy a car

by luna4muna on 02/19/2012

Received competitive pricing from salesman, David White, who was eager to compete with other Kia dealers while still remaining very professional. Honored the price they gave and handled the entire process as painlessly as possible with no stress or "let me get my manager" salesman tactics. I highly recommend them as one of the few professional car dealers in the area.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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About our dealership

The Health and safety of our customers, staff and community is our #1 priority. Coronavirus (COVID-19) is a rapidly evolving situation that we are taking seriously and closely monitoring.

To help prevent the spread of the virus, we are following the guidance of the Centers for Disease Control and Prevention (CDC). While we always promote daily cleanliness of our facilities, we are taking extra precautions to clean and sanitize each department on a more frequent basis.

During the time declaration of national emergency is in effect, we are offering:

*Service appointment pick-up and drop-off

*At home vehicle test drives

*Quick Trade Evaluation on our website

*Finance applications on our website

*24/7 messaging on our website

We are dedicated to providing a healthy and safe environment for you and our staff while helping you with your automotive needs.

Thank you,

Aric Swanger

General Manager of University Kia

What sets us apart
We proudly support Meals On Wheels supporting the Chapel Hill and Carrboro area!
In 2020 University KIA partnered with Sackcloth and Ashes, a blanket company dedicated to helping homeless shelters throughout the United States.
J.D. Power: Highest Ranked Mass Market Brand in Initial Quality, 4 Years in a Row
Visit our website to learn more about discounts programs for our Military and our Teachers!
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Customer Lounge Area
Languages Spoken (2)
English
Spanish