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Hendrick Volkswagen Of Concord

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Customer Reviews of Hendrick Volkswagen Of Concord

5.0
Overall Rating
5 out of 5 stars(39)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Nick Black was great to work with!!!

by Kyle S. on 12/27/2022

Nick Black took good care of us, would definitely recommend him to friends and family - Do yourself a favor and buy from him if you’re getting a new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

39 Reviews
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5 out of 5 starssales Rating

Nick Black was great to work with!!!

by Kyle S. on 12/27/2022

Nick Black took good care of us, would definitely recommend him to friends and family - Do yourself a favor and buy from him if you’re getting a new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Toyota Tacoma Purchase

by Luke Parsons on 05/16/2022

Experience was fantastic, and David was super helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great

by AffiWhite on 12/17/2021

Kendra and Devon were amazing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great sales team

by RobertM on 12/15/2021

We dealt with Devon Munn at the VW dealership and he was very helpful answering any questions I had. If you are looking for a car go see these guys! Mr. Hendricks Devon Munn is a great aspect to your team also Kendra Courtney was great to deal with in helping chose options.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding

by Michelle on 10/11/2021

Ask for Devon, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Certified Preowned Volkswagen

by prmaddox on 04/16/2016

My wife and I purchased a 2012 VW Tiguan SEL from this dealership. Everyone there treated us with respect and were extremely courteous. We dealt with Sarah McKenzie (Sales) and Ryan Crist (Used car sales manager) They stayed late and worked with us on our trade in. Great overall experience. We also purchased some accessories from the parts department from Derek, an excellent person to work with. We have purchase other cars from the Hendrick Auto Group in the past and had great experiences with them, so it made sense to try out the new dealership. We could no be happier. I highly recommend this dealership fro a new or used VW or any car that they have on the lot. You will not regret visiting them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great people to deal with when buying a vehicle.

by whisketang0 on 10/09/2015

I would highly recommend Carson Henry if you are looking to purchase an automobile. He was very patient and courteous. I have several friends and family that will be looking for a new ride soon, and will be working with him in the near future. This goes for all the hard working men and women at Hendrick VW in Concord, NC.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Coffin Crew in VA

by CoffinsofVA on 08/03/2015

We bought a used Yukon from Hendrick VW. The entire staff worked as a team, without being pushy. BreAnna Griffin and Chip Olin are fantastic, this is absolutely how buying a car should be. BreAnna worked with us on whatever we needed and didn't dance around what we didn't. They stick by their word. Have purchased cars from Shelor Motor Mile and dealers in WV, and BreAnna at Hendrick tops them all. If you are looking to purchase a car, this is the place to start.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

The Way Car Buying Should Be

by bryan_m1 on 07/30/2015

In April I visited Hendrick Volkswagen of Concord with absolutely no intention of buying a car, I was just purely visiting to get a look around at the inventory. Upon arriving at Hendrick Volkswagen I was greeted by a salesman named Antonio Minchilli who was absolutely great! He didn't hassle me into buying a car, actually what he did was walk me around the lot and just educated me on each vehicle and was very friendly. I test drove two cars, a Passat and a 2013 Tiguan SE. I absolutely fell in love with both cars but ended up purchasing the Tiguan. This dealership treated me very well and had a very welcoming environment. It was the best car buying experience I've ever had. If you ever swing by to look around, ask for Antonio!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

A breeze

by lwo1 on 07/18/2015

I drove up from Atlanta to purchase a Tiguan. We dealt with Ryan and Carson. They made the process stress-free and delivered a like new 2012 Tiguan, clean and ready to go. They were very helpful with my trade in as well. Highly recommended dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Highly Recommended

by Klbacon22 on 06/23/2015

I recently purchased my second Volkswagon and am so pleased with the customer service and the car I received. The deal was amazing and they helped me find exactly what I was looking for. I worked with three awesome guys!! Sales associate: Carson he found the car I wanted and then talked to Tim to figure out a deal and payment plan best fit for me, and then Barry who helped me get all the financials squared away and explained all of my warranty and the extras I could receive!! I suggest VW of concord for all your purchasing needs. New or Used: they will find you what you desire.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

VW Jetta TDI

by countrylivin1 on 06/20/2015

First shopped on line to see if Hendrick VW had what I wanted. Then went to the dealer and BreAnna was my salesperson. She immediately found the car I was looking for and brought it to the front. After a test drive I went on my way. No hard sell, no pressure just "I'll be here if you decide to buy." She was very knowledgeable about the Jetta TDI, friendly and easy to work with. Very pleasent experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience all around!

by aliyah2 on 06/20/2015

I went to Hendrick Volkswagen to purchase my first car and I had the ideal experience. It was quick, sufficient and easy. The employees there were extremely helpful and welcoming. I was lucky enough to work with Andy Burke throughout the car buying process and he was the best I could ask for. He answered all my questions without me even having to ask and was very kind. He did his job extremely well and I definitely recommend him and Hendrick Volkswagen of Concord!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Dread car buying NO MORE!!

by thill1118 on 05/25/2015

The time we spent at Hendrick Volkswagen of Concord was no less than an outstanding experience from beginning to end. I have never purchased from a dealership that seemed to be one step ahead throughout the entire process. From handling our trade in appraisal while we were on a test drive, to filling our new car with gas while we were completing our purchase, to having the car detailed and ready to go when we were done signing papers. Everything went very fast and extremely smooth. We had the pleasure of having BreAnna Griffin as our sales consultant. She is absolutely amazing!! By the time we left I felt like she had become our friend not just sold us a car. She kept the mood light, was extremely knowledgeable, and made a normally stressful experience completely relaxed and fun! She went way above our expectations in many ways throughout the entire process. She made us feel like a member of a car buying family!! We will purchase from her again!! We love our new Beetle!!! Thank you all so much!! Trey and Tara Hill

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Extremely Satisfied!

by Tlc31 on 05/06/2015

Hendrick Volkswagon of Concord offered great service and an amazing deal. Carson Henry was was easy to work with and extremely patient. He took the time to answer all questions and offered options that fit with what I was looking for. If you are looking for a dealership that is not pushy and works within your budget then I highly recommend Hendrick Volkswagon of Concord.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Good Deal, No Games

by Jay167mentor on 05/04/2015

Tony M (sales) and Barry in the back office were stellar. These guys were very fair and open in their dealings. We traded '11 Civic , they were very fair, purchased new Beetle convertible R Line, they showed all their cost numbers. They even got us good rate on financing. No high pressure or games. Showed they wanted to earn our business. 5 Stars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience!

by Mister_wc on 04/29/2015

I went to just browse a few options for a new car purchase and had the pleasure of meeting Andy on 4/29/15. After speaker ng with him on my needs he directed me to a few options and actually took the time to check the other Hendricks dealerships in the strip for just the right fit for family. It was a very pleasant visit where I was not pressured or hounded. My needs were exceeded and I surprisin purchased a van that was more than affordable but also made my family very happy. In the future if I am in the market for a VW I will certainly stop by hedricks first and ask for Andy and Jerry. (Who was also very helpful in the purchasing process).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

Should Have Walked Away

by wburg02 on 04/21/2015

Bought a car here about a month ago and was just looking at my paperwork. In the buying process I was having second thoughts and decided to keep my car, but just about everybody in the dealership that day swarmed over us. They offered an extra amount for my trade, and said they could throw in a maintenance plan and some oil changes. One would think that since this was offered the dealer would pay for it, I mean it's just good business and truthful. However that does not seem to be the case, as a car that was supposed to be 6,223.77 after trade-in is for some unknown reason being financed at 9,879.72. So much for throwing anything in, more like throwing fleece over my eyes. Watch out for this dealership, they charge outrageous fees for services you didn't even know you were paying for. p.s. The car I bought was an '07 Saturn Vue Hybrid that I really only bought because it was supposed to get 27 city mpg/32 hwy mpg. So far my BEST combined mpg has been 24 with 75% hwy driving. Gee thanks for selling me a hybrid suv that gets worse gas mileage than a v6 suv. This dealership is awful. ZERO integrity.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great sales experience

by aaron_8 on 04/08/2015

We had a very pleasant purchase from Michael McMorrow at Hendrick Volkswagen of Concord. Great value on a new VW Jetta with no hassle or pressure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

AweSome Sale Rep.

by TJetta on 04/02/2015

Sunday afternoon, greeted byJoshua Reid After listeshownning to brief rant on not Much but want alot, Low Pymt. Josh was Really listening and by the brief time I was there Josh asked was there a color preference. I left Knowing that I could leave with my Car I pick My Car on my Day off. AWESome Joshua

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Amazing Dealership

by swbrown3 on 03/27/2015

I just picked up my 2015 Golf R and it is amazing. The purchase process was simple and quick. The staff was great and very professional. Patrick Ellis in particular was very knowledgeable about the car and great to work with throughout the purchase. I will definitely be doing business with Hendrick Volkswagen in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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