Fred Anderson Nissan of Asheville
Customer Reviews of Fred Anderson Nissan of Asheville
2018 blue ram truck
by 01/18/2020
onDrove 500 miles to buy a very nice 2018 ram 1500. Truck was just as they said it would be, Kenny was our sales man.They have a great team and go out of there way to help.lm a very happy customer.Mike
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Worst Dealership Ever
by 11/24/2019
onThis has to the worst dealership I've ever dealt with. They lack professionalism and love to give you the run around. If you have a choice go anywhere else but here.
Best car buying experience
by 09/04/2019
onHighly recommend Fred Anderson Nissan of Asheville! I was very pleased with my experience here! Everyone from the sales professionals to the business managers were excellent and walked me through every step without feeling pressured or like they were just trying to sale me a car. They sat with me and found a car that fit my needs and listened to what I wanted. Will be back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
insulting experience
by 09/02/2018
onbait and switch sales tactics were the basis of this sales experience...if you enjoy that kind of thing, I see no reason they would treat you differently
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Rare honesty
by 11/11/2017
onIve had a few cars in my life, most of them not great. When I first came across this dealership I liked it a lot because the sales people seemed to super friendly and honest about their products. But thats when I got my used Ford Focus that is the very definition of a lemon. Seeing as the manufacturer was Ford, I felt with them for the remaining time I owned the car. When I was fed up with it I came back to Fred Andersons dealership to buy a new Nissan this time. They were absolutely wonderful. When I told them about the Focus they sold me they seemed to actually car and the GM came out to talk to me. I appreciate the people here and their intent to be honest and upfront. And I love my new Sentra!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Review 1
by 10/04/2016
onWitt did a great job of telling us about the Nissan Frountier. He was not pushy but did express an interest in helping us get what we were looking for.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The service is good.
by 09/23/2016
onThe service was good. People there were nice to us and willing to help.The enviorment is good.I like the Rogue I bought.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car purchase
by 09/16/2016
onVery smooth and fast, courteous, worked getting affordable payment, friendly, answered questions we ask fast, we would recommend them to other people
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Typical Dealership.
by 09/11/2016
onI bought a nice 2015 Nissan from Fred Anderson Nissan in Asheville. It had only 15000 miles on it with a clean Carfax..Everyone was very nice at the time of the sale, but after I found a place on the front driver's side fender that had been damaged I took pictures with my cell camera. I called Tyler and told him about it and he had Chris call me to discuss the issue. He told me he did not see the place on the fender, but evidently he did not inspect the car that well. Seemed to me he was not interested because it had a clean Carfax. It's not easy to spot it right off, but it is there and I have the pictures to prove. I drove over on the 8th and talked to Mark the assistant sales manager and let him see the pictures. He said they wanted to make it right but I have not heard anything and it has been over a week.I would not have purchased the car if I had seen the damage at the time of sale. I believe the Carfax reports could be a fraud and a tool for the dealerships to charge more.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Happy with my new Rogue!!
by 09/08/2016
onJason Terry was a great sales person, he has good knowledge of the Nissans makes/models and was very patient with all of our questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service!
by 09/03/2016
onI enjoyed the level of customer service provided and the friendly nature of everyone there. I would recommend this dealership to everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent....
by 09/01/2016
onThe whole experience was very easy and everyone was extremely friendly. I took care of everything from work except signing the paperwork. They even drove the car to my work so I could see it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Anderson Nissan
by 08/26/2016
onOnce we decided to purchase the vehicle the paperwork process only took about an hour. In previous experiences with other dealerships the paper work has taken 2-3 hours. Bobby was very helpful and efficient.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Respect
by 08/23/2016
onEveryone treats you with respect and I received excellent customer service from your dealership Kudos to Dennis Morgan great Salesman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Great sales and vehicle availability
by 08/20/2016
onGreat customer service and sales, in stock electric vehicles, helped roll over negative equity. All around a great place to buy a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My survey
by 08/12/2016
onGriffin was very informative with his knowledge of my Nissan Rogue. He gave me a lot of very good information that salesmen sometimes don't do with women.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great service, Tyler is a wonderful salesperson, had a great experience.
by 08/12/2016
onTyler was an excellent salesperson to work with. Tyler went over everything on the car and answered every question we had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchased a new car
by 02/13/2016
onMy husband and I stopped by to see a Nissan Versa and see what other options were on the lot. We were greeted by Sam Hartman who is a very nice,caring,salesman. He was very friendly,polite,and concerned with our needs. He showed us several cars and test drove a Sentra. Loved the car and how it handles the road efficiently. Little did we know before we walked in that we would be buying a car that day...however, I did need a car and I choose to purchase from this car dealership. They are very friendly,personable staff and I would recommend anyone to Fred Anderson Nissan. I would also recommend Sam Hartman to my friends,coworkers,or whomever is in need of purchasing a car. There was never any pressure to purchase this car,it was our decision.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2 Comments
Unhappy Customer
by 02/09/2016
onBought a brand new Nissan Frontier a couple weeks ago. Only had it 1 week and it started leaking from the roof of the truck during a rain storm. The Dealership is trying to fix the problem by simply putting a bandaid on it as well as not being very easy to deal with. It seems like all they care about is that they got the sale and can add it to their monthly numbers but now don't want to stand behind their truck!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
1 Comments
Awesome experience
by 01/29/2016
onI have bought many cars in my day and never had a good experience until I stepped foot into Fred Anderson Nissan and and met Sam Hartman. He just felt "real" and had my best interest at heart. Together we found the perfect car that was safe for me and my little girl Roxie. I was texted him late at night on his personal cell phone asking him about different cars and he helped me out no matter what time it was. Chris Moore was very helpful and always had a genuine smile on his face when interacting with me. Michael was also very helpful not to mention he too is a huge Star Wars fan like me so that made signing all the paperwork a little faster. Love these men and all their help but Sam is my favorite. A true example of a gentleman.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Asheville Nissan is Great
by 11/25/2015
onMy wife and I bought a new 2016 Nissan Frontier SV 4x4 crew cab truck from Fred Anderson Nissan in Asheville, NC. Our salesman, Devin Dzioba and the new car Sales Manager, Mark Clampitt, both worked hard and long to insure that we had the best deal and right vehicle to meet our needs. No one else within a hundred miles could touch their price and no one else has the Fred Anderson Family Plan which includes free oil changes for life, free power train warranty for life, free car washes with every service, and many other features that make this dealership the #1 place to go to buy your next Nissan. Update: just had some ordered parts service on our shiny new red truck. Jennifer Kendall in the service department was knowledgeable and helped us get our rear folding bed cover, body side moldings and WeatherTech floor liners all installed perfectly, professionally and in a reasonable amount of time, while we waited in Anderson's comfortable lounge with gourmet coffees and big screen TV. These are good people who will give you best deal and the best service. Check them out.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
1 Comments