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Smith Cairns Ford Lincoln

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Customer Reviews of Smith Cairns Ford Lincoln

5.0
Overall Rating
5 out of 5 stars(33)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Sales

by Kourtney on 06/30/2022

I purchased my previously leased 2019 Lincoln Nautilus from Mr. Frank Coppola who took very good care of my lease buy out. He was helpful and informative. He got the best deal for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
33 Reviews
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5 out of 5 starssales Rating

Sales

by Kourtney on 06/30/2022

I purchased my previously leased 2019 Lincoln Nautilus from Mr. Frank Coppola who took very good care of my lease buy out. He was helpful and informative. He got the best deal for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford bronco

by Neecy24 on 12/10/2021

I am very happy with my new ford bronco. I have been purchasing my cars from Smith Cairns for quite sometime now. My salesman James always makes it a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Smith Cairns Ford

by Joseph G on 12/02/2021

The entire team of folks were 100% professional, open and honest throughout the complete process from consuming my online order, keeping updated promptly on all statuses as we awaited my truck to be built, all the way up to handing me the keys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Ford Explorer--James Adams

by Grandma T on 09/22/2021

My 2021 Ford Explorer was totaled out by my insurance company due to water damaged. James Adams was my salesman. It has been very difficult to find a SUV that is affordable. I called James and he performed his magic. He e-mailed me that he was able to find the same Explorer in Black, with a affordable monthly payment. He is the best salesman I have ever worked with. He makes you fell like family. I will never use another salesman again. This is my 5th ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent service visit

by Jmrehill57 on 07/21/2021

Drop off and call back within 2 hours

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Leased a Explorer XLT

by James R on 07/12/2021

Easy transaction and fair price. No haggling. I have been a customer since 1992. I have purchased or leased over 40 vehicles since then. My son also leased a vehicle recently. He shopped around and got the best price at Smith Cairns. His price was $120.00 lower than several other dealers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Very professional!

by Apeay88 on 03/05/2020

Superb and extremely professional staff members! Helpful and attentive!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Lincoln Corsair

by Allison on 02/03/2020

Smith Cairns has been my car dealership for a very long time. I continue going back because Dan my sales rep is absolutely the Best!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Jack 487 on 07/19/2019

Was there for maintenance service and my service advisor, Vinny was friendly and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service visit

by Happy client on 06/19/2019

In and out in less than an hour!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

mustang

by Alejandro on 06/10/2019

very easy proces

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Lincoln Service

by user290462 on 05/04/2019

Thanks to service advisor Ed Inzinna over all great experience

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New lease

by Roman3415 on 12/04/2018

Our experience at ford was surprisingly great,as we where not expecting to be driving in a 2018 Ford Expedition Max Limited so quickly, the sales man at our ford dealership was amazing,professionall and overall a gentleman,my wife and I will continue our business with Smith Cairns ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Ms Elizabeth Velez

by Lizboo24 on 11/16/2018

After making an appointment to go in for service- airbags recall replacement, the representative took pictures of my car and said they didn’t have the airbags. He said he would call me later that day and didn’t, I called the following and was transferred to voicemail and no call returned. Im driving in a car that is not safe.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Excellent

by JeffreyY on 11/16/2018

Always professional and helpful. Stand behind their cars.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Car Service

by EileenJ on 09/04/2018

Good and timely

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Lincoln service

by cpinella on 08/20/2018

After the service work had been completed I waited about an hour and a half before my car was ready because I was told they were washing it. For an hour and a half? I guess that is an improvement since the last time I was in for service they told me they were not able to wash my car. So much for truth in advertising.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Manny Silva at SmithCairns

by DrAndrew on 08/20/2018

My wife and I went to SmithCairns as our lease was coming due. We were anticipating a tough afternoon but Manny Silva greeted us and made us feel comfortable and knowledgeable about all the details and options available to us. He was able to get us the best car for the best price all with a professional and friendly approach. We’ve had our Explorer Sport for over a week and could not be more pleased.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Henry

by Hank Col on 07/30/2018

Great place to Purchasing or servicing your vehicles courteous and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Very, Very , Very professional place.

by merlin M on 07/10/2018

don't let the guys inside fool you, they are nice. but it would not seem that way you when 1st enter place.... , but once you say hello, everyone there is very helpful and will help you with everything you need for your car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Experience!

by John DeLuca on 06/20/2018

Friendly and knowledgeable salesman. Great experience! This is my third car and I wouldn’t go anywhere else!! Highly Recommend!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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