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Sawyer Motors

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Customer Reviews of Sawyer Motors

4.9
Overall Rating
4.9 out of 5 stars(226)
Recommend: Yes (58) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Car lease

by Keenan on 03/29/2024

Was welcomed. Made sure I was being helped. Everyone was very friendly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
226 Reviews
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5 out of 5 starsservice Rating

Gigi

by Maryellen on 05/04/2024

You always feel like family!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Car lease

by Keenan on 03/29/2024

Was welcomed. Made sure I was being helped. Everyone was very friendly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Sawyer Motors

by EJK on 03/04/2024

Joseph and his team were responsive, and kept me updated. A simple thing, but very much appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Lease

by Bradly on 03/04/2024

Owners, managers, sales staff, office staff are the best around. Purchasing a vehicle can become a taxing thing to do, Sawyer Motors make this a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

BEST DEALERSHIP IN NY STATE!!

by RoseA on 02/12/2024

They made my new car buying experience effortless and so easy! The turn around time from telling them what i wanted to actually getting EXACTLY what i wanted and driving off wit it was a few days... everyone is extremely knowledgeable and helpful and they do it with a smile!! I will NEVER go anywhere else!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Lease renewal

by Bernadette on 02/05/2024

Service was great. Honest, straight forward with everything. No beating around the bushes. Never felt pressured. Everyone was very friendly

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service all around!

by Cody on 02/04/2024

Brandon didn't hesitate to get things done properly and quickly. Every employee was kind as we walked into the showroom with a hello, and welcome back. This is my second purchase with Sawyer, and i plan to continue this trend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Repeat Customer

by Rich on 01/25/2024

I am not a fan of car dealers, as I have had many bad experiences. Sawyer is completely different. They are very polite and never any pressure. The sales team is not just saying anything to get the sale. I feel they are providing real, honest information about their vehicles and how they fit your needs. This is our second vehicle from Sawyer and I am sure we will be back for a third!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great

by Thadeus on 01/19/2024

Personal service I deal with the service department (and sales) with trust something that is lost with the corporate dealers appreciate the small town feel

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Our 8th purchase

by George on 12/30/2023

All staff are always helpful, respectful, and appreciative of our business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Dodge Ram

by Michael on 12/06/2023

Ray Tucker is great. Very Honest and we have become friends

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

5 Stars

by Lynzie on 12/03/2023

Very convenient & quick!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Car Process

by Kristen on 12/02/2023

Sal was super helpful and made the leasing process easy. Sal answered all my questions and was readily available. I was able to get the exact car I was looking for and I couldn’t be happier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

No B.S., No Games...Just a Great Deal Every Time

by DW on 11/26/2023

I always love most the no "b.s-ing", no games with negotiating the deal. It's always as simple as my sharing what I can and cannot afford. Then the team always figures something out to get a deal done. Also, the customer service and family-business-like environment is my second favorite aspect of the experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Sawyer motors is the best dealership!

by Kasey on 11/20/2023

They are kind, courteous, and speedy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

J Breen

by John on 10/31/2023

Friendly informed service done promptly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great leasing experience

by Erica on 10/12/2023

Brandon was excellent to work with. He truly made the car leasing experience easy and efficient. He took the time to help me make a decision between two different models to ensure I would be happy with my choice. Everyone in the office was friendly and welcoming during my visit. I am thankful that I chose Sawyer Motors for my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Third purchase at Sawyer

by Jason on 10/10/2023

This is the third truck I have purchased at Sawyer Motors and every experience was pleasant and easy, the attention to every detail is perfect and it is just the best place. You feel like family there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Outstanding Service

by Robert on 09/26/2023

Couldn’t believe the service. Very personal. Joseph knew we were going on a long trip and wanted to make sure we were going to be traveling safely.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Worth the drive from the city for a fair and easy purchase

by BJ on 09/16/2023

Honestly, the most seamless and easy purchase I have ever had. There were no uncomfortable sales moments at any point of the process, from sales to finance. I appreciate that. I could rave about a lot — but the most impressive part is that everyone was a true team. My salesperson had a prior engagement and I was in a rush, and the whole team stepped in to make this easy. From sales manager, to a new car demo from another salesperson. That says a lot.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starsservice Rating

Average Service

by Richard on 08/21/2023

Timely service when requested.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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