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Ruge's Subaru

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Customer Reviews of Ruge's Subaru

72 sales Reviews
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5 out of 5 starssales Rating

Subaru in Dutchess County

by Michael on 11/29/2018

We have always gone to MidHudson Subaru which is 10 minutes from our home. We called inquiring about purchasing a vehicle after our son totaled our current Outback, as well as possibly purchasing our lease that is up in June. The salesman was so rude. So we searched on, and are very happy we did. Our experience with Ruge's was unsurpassable, and the experience was so easy. One visit, a quick test drive and we had a vehicle in less than 45 minutes. The sales team, (Jordan) including the sales manager (Chris), could not have been more knowledgeable or helpful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Personal Touch

by John on 10/10/2018

I enjoy dealing with a smaller dealership. The price for my used car was fair.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

puchase of Subaru 2015 auto

by Brenda on 09/24/2018

The salesperson Chris Wood. He is so patient friendly and kind, and I know he wants me to be completely happy with the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love Ruges

by DV on 09/23/2018

Caring, friendly and considerate salesman. Reliable and trustworthy service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Anna's review

by AnnaMicucci on 03/27/2018

Everyone was extremely friendly and had an answers for every question! I couldn't be happier with my experience or my car and I will absolutely tell all of my (4) friends. Jordan and Paul were great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 out of 5 starssales Rating

18.18

by mrsbucklin on 01/23/2018

Easy to find a sales person, friendly atmosphere, clearly believe in the product that you are selling. Ryan was helpful and available when I called after our initial meeting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience

by Davidja on 12/31/2017

The best thing about my experience was the no pressure salesman. I have not bought a car in a dealership in over twenty years so I was a little apprehensive. Ryan Kelly was the perfect salesman. I came in with an idea of what car I wanted and left with the car of my dreams. Ryan knew the product inside out, took me through the financing so I understood it and delivered the car when I wanted it. I will certainly recommend Ruge's going forward and Ryan Kelly for a first rate buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent used car sales!

by Sayerby on 12/10/2017

Had a great experience purchasing our used Subaru Forester from Ryan Kelly. He definitely went above and beyond for us. He even picked us up at the train station when we came up from New York City for a test drive. We felt taken care of all the way through.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Efficient Sales Process

by SubaruAutoFan on 12/09/2017

Very knowledgeable salesperson and thorough car feature explanation. The sales closing was smooth and delivery was as promised. My vehicle interest resulted in showing of suitable matches.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

No-pressure professionals!

by GWilson on 09/26/2017

Ryan Kelly was especially helpful, knowledgeable, and available when I bought my used Forester. No pressure, straight ahead salesmanship. You can't go wrong with Ruge's and Ryan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pre-Owned Experience

by George_W1 on 09/26/2017

Ryan Kelly made it easy. He was always an available and professional Sales Consultant. No pressure, just great service and very friendly. You can't go wrong with Ryan or Ruge's.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Fantastic!

by nancinator on 07/23/2017

Everyone was very helpful and knowledgeable. It was a very pleasant experience-I didn't feel pressured in any way and there weren't any cowboy style bartering tactics.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Professional and helpful

by Bethh588 on 07/07/2017

Traded in for a newer "used" car. Ryan was really helpful in the process. Good selection of used cars to choose from. Quick and easy transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very Satisfied Customer! Happy with my Suburu impreza purchased

by Ekaterini on 06/30/2017

I was matched to Ryan Kelly in sales and he was down to earth, listened to what I wanted, my short list of essentials, and budget and showed me vehicles that were appropriate. I never felt pressured. All my questions got answered. There was always follow-up and it was just the right amount at the right time. I saw teamwork among the staff members in the sales department each of the three times I came in Ruge's and that impressed me. The paperwork/purchase day seemed to go smoothly and everyone was very friendly. They seemed really organized. Paul Area in finance was super friendly too and answered all my questions. Ryan asked another staff person in house to transfer my plates and bike roof rack from my old car to my new car and he willingly stepped up to the task; it was an efficient use of time as I signed forms. I was thankful for the painless process and drove away feeling really happy with my purchase and relieved with the experience of buying a car. Ryan is a strong communicator with both his client and his teammates. He was thoughtful on the little things too - he transferred over my EZ pass to the new vehicle and removed my old keys from the key chain for me as I traded in my old car. Oh and the detail job on my new car was fabulous too! Scratches I had noticed inside the door handle got buffed out. My car sparkles at the present moment! Thank you. I'd highly recommend Ryan Kelly in sales and the dealership for buying a car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Review

by Cnadel1 on 06/29/2017

Our salesman Christian was very knowledgeable, courteous & always willing to go that extra mile for us! We had an excellent experience with entire staff!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

The friendly fun car buying experience

by Sir_Joey on 06/02/2017

Felt at home at ease, previous experiences elsewhere made this feel like a party. Christian was professional yet also like family as a result you have one very happy and satisfied Subaru owner.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Ruge's Subaru

by droconn721 on 06/02/2017

Low pressure, honest, no hassle with pricing. Best experience at a dealer I've ever had. Jennifer was great. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Service- Highly Recommend this Dealership!

by srae903 on 05/08/2017

Everyone seemed very personable and attentive to my needs. While looking at vehicles, Ryan made sure to explain the different features and how to work them. He was extremely helpful and knowledgeable about each car. And Paul made sure to go over my financing with me and explain the different security packages that Subaru offers. He made me feel confident that I was making a smart decision.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Quick and Effective Lease of a new Impresa

by David_Montages on 03/01/2017

I knew I would need a new car soon so researched what was available in AWD vehicles. From this I knew I wanted to lease and Impresa and having worked with Ruge's before went there and quickly connected with Ryan who did a great job explaining the options and when this was settled he completed the deal and delivered my new Impresa in less than a day.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Amazing, Compassionate, Friendly Service

by gkels2016 on 12/05/2016

My sales consultant, Jordan Palmiter was wonderful. Jordan previously worked my family, so I knew I was in good hands. Jordan was friendly, knowledge, and personable. I felt like he wanted to help me find a car not to close on a sale but so I would be satisfied and happy as a customer and young driver. He took the time to find a car that would fit my dog and also set up my bluetooth connections. He truly shines!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sure worth the drive !!!

by IJoseph on 11/25/2016

The friendliness of both the sales and service staff throughout the dealership and the fact they use pressure sales tactics you find at other dealerships !!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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