Garvey Volkswagen

by Lynn W on 03/23/2024

The service is professional. Brandon completed our paperwork to have a recall completed on my 2016 Kia Soul. At that time I needed a Cabin Filter, he quoted the price. We did have it replaced while we were there. He was professional, polite and friendly. We waited for the car while the service was done. Brandon kept us informed as to the time remaining during the service. The technicians did a great job. Clean and efficient.

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by Heather Normandin on 11/10/2023

If you're looking for a new Volkswagen make sure you stop at Garvey in Queensbury, NY. I've purchased 3 Jettas from the dealership and would go no place else. Tom Belden has been my sales consultant on each vehicle and he is absolutely amazing! Honest, friendly, extremely knowledgeable and genuinely cares about helping you find the right auto fit. I highly recommend this dealership and Tom Belden without reservation to all my friends and family. Outstanding!

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by Desiree Deon on 09/09/2023

Nathan is fantastic, he has become our go-to car guy even though we live 3 hours northwest! So far, we have purchased 3 vehicles with his help and are currently looking for our 4th. Nathan is knowledgeable and friendly, thorough yet concise, and most importantly, trustworthy. If you're looking for a new vehicle, I highly recommend making an appointment with Nathan Byrnes, he's well worth the drive!

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by Steph H on 08/18/2023

I picked up my 2024 Telluride tonight and I am beyond impressed with my sales experience. Tom was absolutely professional, easy to talk to and thorough with the paperwork and showing me all the ‘bells and whistles’ of my new ride! When dealing with Tom, I felt like he actually cared about my experience. I will absolutely return to Garvey in Queensbury!!!

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by VT1234 on 08/17/2023

I had a very positive experience when purchasing a used car at Garvey. Jeremy in Sales was quite good to deal with. He made the process relatively painless. He was responsive before we arrived and had the car we were interested in waiting for us when we arrived. Gave us a good price and when it came time to complete all the paperwork we were out the door in less than an hour.

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by Rob Burchfield on 06/26/2023

Fast and friendly service department.

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by Bill Mueller on 03/29/2023

Going in we knew that the inventory would be low. Eric Seelye overcame those hurdles to get the car that my daughter really wanted. Much appreciated.

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by Andre Debrusk on 01/31/2023

Ease of business. Selection seems to be getting better. Great people to talk to and be treated properly.

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by PMB on 07/26/2022

On June 16th I had a flat tire and drove 50 miles to take my Tiguan 2014 to Garvey VW dealership for service. I could have done this closer to my house, but I trusted Garvey and I had given them a 5-star review before. I trusted them because two years ago I had a cooling system flush done at Prestige WV in Stamford Ct, and they forgot to replace a clamp on a radiator hose which resulted in sudden total loos of coolant on the highway at night. I had the car towed to Garvey and they told me what they found. That is why I trusted them. The Stamford service manager denied any responsibility. The car was attended to promptly, two tires were replaced and moved from the back to the front. I picked it up two days later. When I got home, my dashboard lit up with 7 warning yellow lights: tire pressure, traction control, steering, ABS brakes, head lights steering, air bag… all of which I learned are related to wheel speed sensors. I took the car back immediately. This time Garvey evaluated the car and said the problem had nothing to do with their repair, but if I was willing to pay 154$ for a diagnosis they could find out what was wrong with it. After the diagnosis work, they said that 2 speed sensors, one on a front wheel and one on a back wheel failed simultaneously, by an incredible coincidence with their work on all four wheels, but it had nothing to with it and it was sheer coincidence. The repair cost would be 1600 dollars. I objected to that conclusion, but I asked the service advisor to order the parts and fix the car. I completed the evaluation report emailed to me by the service manager and gave them a1-star review. My review was never published. After that my phone calls and messages to the dealership would not be answered or returned. If I asked for the service manager, I was transferred to the service advisor, who told me I was a disgruntled customer. Eventually, after complaining to VW US, the service manager called me, and I was able to pick up my car on July 21. My car was held for more than 5 weeks, the flat tire cost me 2000 dollars. I do not intend to go back there again. This was my second Tiguan and I love the car, but I will not buy a VW again; I do not have a dealership I can trust within 50 miles from my house.

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by Ulrike Holden on 03/29/2022

We have bought several vehicles from Garvey VW over the last 20 years. Eric Seeley has been our salesperson for the last few vehicles. He worked hard to make sure that everything went smoothly. Neither my husband nor I would trust anyone else as much when purchasing a car. Eric & Garvey VW are the best.

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by Randy on 02/28/2022

We normally don’t like to purchase cars. Working with Eric made it much easier. We will definitely recommend!

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by Alica on 10/26/2021

I recently purchased my third vehicle from Garvey. I’ve worked with Claude on all three of my purchases. He is wonderful to work with, never pressuring me into anything I don’t won’t as well as not jerking me around. I tell Claude what it is I’m looking for, and he makes it happen. Most recently he had the car I wanted brought up from Long Island. He has checked in numerous times since I got my car and I know I can call him at anytime with any questions or concerns. I highly recommend Claude and Garvey!!

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by Erin A on 07/31/2021

Eric was very helpful and knowledgeable in answering all of my questions involving a lease trade-in. He was very genuine and passionate about his work and more than willing to help me find the best vehicle, specifically tailored to my family’s needs and helped me explore and weigh various options.

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by Ian H on 02/27/2021

Eric was thorough knowledgeable and efficient. He gave me Just the right amount of space And time to think about my purchase. With the amount of experience Eric has had at Volkswagen Garvey he still has not lost the scope of what the customer needs as well as what Garvey stands for.

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by Rick and Anne Clark on 09/15/2020

My husband and I had a GREAT experience at The Queensbury Garvey Dealership. Claude Middleton was our salesman. He was AWESOME!! He made the whole experience so smooth . He wasn't pushy, he listened to our needs and wants, and respected us as customers. We would definitely go back !! It was our very 1st time coming to Garvey. We had been with the same salesman for MANY years, and he left the cars sales industry . I don't like change, however Claude made all that anxiety I had disappear . I absolutely love My 2020 Tiguan !!

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by Jim Loviza on 08/07/2020

Garvey has been fantastic to do business with. Very personable and professional. No pressuring when in the decision process. Very easy process from decision through driving new car off the lot. Eric Seeley has been our sales representative for 3 cars. My wife wants to go back for our 4th VW with Eric in October.

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by Eric Seeley from Jim Lawrence on 07/27/2020

Eric has always gone out of his way to please us. When we were down and out with a vehicle, one call to Eric and the next day we were there signing papers and driving off in a newer vehicle. We trust Erics taste in vehicles for us. Eric is one amazing sales person and such a value to your company. We have recommended friends and family members, they went to see Eric and they too purchased a vehicle from Eric. When we are ready to purchase we will return to Garvey and Eric........ Thank you Eric for all your wonder, kind service.

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by Claude Fuller on 05/31/2020

Awesome buying experience.. Eric is professional smart and doesn't waste your time.

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by Debbie Latham on 04/03/2020

I will be a 20 year customer of Garvey Kia this year. I have had all good experiences . I have had 2 Sportages, 2 Souls, and a Sorento. . Never had a problem Kias are great as far as I am concerned the best. I am looking forward to Getting a 2021 Seltos Ex very soon and working with my Dealer at Garvey Kia Eric Seeley.. He has always helped me .answering any questions I may have.

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by Debbie on 01/08/2020

I have bought 5 cars at this dealership, all from the same salesman. They are very easy to deal with and friendly. I in tend to go back for my next vehicle. I recommended this to my sister when she was looking to lease. Unfortunately, she didn't make a deal.

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by J Sablich on 01/08/2020

Lifelong VW owner. Have had many ups and downs with VW vehicles and dealers over the years, however I have found that Garvey VW really wants to work with their customers to meet their needs and make them happy. Very satisfied with their excellent service and Brandon in particular.

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