Customer Reviews of Mercedes-Benz Manhattan
Slowwalk by sales team to the car of my dreams
byon 09/29/2020
My Audi A5 cabriolet top started acting up early in the pandemic - and my new car shopping has to be virtual. I wanted a new vehicle with safety and visibility and four wheel drive and FUN. Over a few weeks of patient texts and call, Louis educated me on the MB options and talked me through my anti run flat bias.... and when I fell in love with a rubilite E430 Cabrio on the highway, Louis found the inventory, put it on hold, and delivered it to my house in NJ. This car is a showstopper and makes me a better driver.. thanks to the team at Manhattan MB
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mercedes benZ Manhattan
byon 09/28/2020
Mercedes Benz Manhattan is always going above and beyond to help guests and clients. One of them is Greg Gazzola.. he is always so polite and is always able to answer any question on hand or Information regarding certain vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New G-wagon from MB manhattan
byon 09/25/2020
I couldnt be more happy with my new car shopping experience at MB manhattan and specifically with my sales guy Stephen Ackerman. Its really hard to find someone who communicates just the right amount (not too much or too little) and Stephen nails it. I never felt pushed or felt like I needed to follow up, it was perfect. Couldnt be happier with the car or the experience. I highly recommend going to Stephen!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The Best or Nothing!
byon 09/11/2020
Taran at Mercedes of Manhattan,goes above and beyond expectations.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
promises unfulfilled
byon 01/01/2018
Recently bought my 12th car a E-300 from this dealer. We had to settle for a color we didn't want because our salesperson told us we would not have it by Thanksgiving, a full 10 weeks away from the ordering date.. Not only did we not have our car by Thanksgiving, it was almost three full weeks late, causing us to rent a car to wait for ours. Management was rather unsympathetic about it and would not give reasons for the delay. To make matters worse, they just dropped the car off at our Florida location without even telling us it was there or allowing us to inspect it for travel damage. I think they need to get their "act" together. Too many errors for a Company store. Because of this experience combined with others over the years has made me a future non-customer from them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
THE BEST!!!
byon 03/24/2016
I just leased my car from Mercedes Manhattan and Im extremely happy with the transaction. Im very grateful that I met John Hart as my salesman and Im impressed with the ease of getting into my new favorite car! I have been a BMW enthusiast for a long time and made it clear to him that I was only there to look at their new models before I signed on my next one. Not only did he answer all my questions but he also put to doubt all my concerns I had in making the switch to the Mercedes Family. Im glad you did Johnny, you were right. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
"Not a typical "car dealer" experience"
byon 03/09/2016
MB was the first stop during a day of looking at autos. I walked into the MB showroom and was introduced to Justin Cornelison. From the beginning of the interaction, he listened to my auto needs and made suggestions (that either increased or decreased the price of the car) based on his opinion of "need". No pressure to agree with his opinion, but very knowledgeable about the usability and utility to me of the options that were available. When sitting down to discuss price, the process was simple and was presented in a way that was easy to comprehend. After visiting the typical MB competitors that day, the initial price offered by Justin for the vehicle was much better than the competition (all of which came down to the MB offer after discussing the presented offer for some time...initial offers at the competitors were ~50% higher than MB). Justin is easy to work with and even after the sale has been extremely responsive to any follow-up questions. The remainder of the team, especially Greg Gazzola, the gentleman responsible for orienting me with all of the cars options, was extremely thorough in the initial discussion, and has also been very responsive with follow-up questions. These guys are fantastic and I would recommend working with them to purchase a MB.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bought 2012 E350 4W,11/14/14
byon 11/14/2014
I was lucky enough to be placed in the hands of a true Gentleman,Daniel Johnson,who went through many hoops to make me feel cared for a comfortable with this deal.I brought them a 2010 E and they took it,,cleared anything I owed on it and got me a low finance rate,,saving me money on a newer car with more options. Brilliant. From start to finish,the impressive dealership facility,the kind and helpful staff and the entire experience was topnotch. These folks have a customer for life,,,this is my 3rd MB.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Love my 2014 ML 350
byon 04/28/2014
This is the third ML I brought or leased from Manhattan Mercedes-Benz. Love the car and love the service at the dealership. My sales person John H is all heart. He gave me a sweatHART lease deal that I could not refuse. I highly recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mercedes-Benz Manhattan is your premier Mercedes-Benz dealership, proudly located in New York City. We are the only Mercedes-Benz dealership in the United States owned and directly operated by Mercedes-Benz. We offer our New York customers a large selection of new and pre-owned Mercedes-Benz. Our dedicated sales professionals strive to find each customer the perfect Mercedes-Benz model to fit their lifestyle. Whether you are a New York City or Manhattan resident, stop by to experience the apex of comfort, style, luxury, and service at Mercedes-Benz Manhattan. We are conveniently located at 770 11th Avenue in New York City, NY.