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Millennium Hyundai

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Customer Reviews of Millennium Hyundai

15 sales Reviews
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5 out of 5 starssales Rating

awesome experience

by laurenjen73 on 07/31/2017

Vishnu did everything he had to do in order for us to get a very good deal. Would see us very soon for a second car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Get a Hyundai with Eric Newburg

by Ginaargento on 07/11/2017

Awesome 5 stars , very professional and courteous , went above and beyond to help us lease a vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Vikrant

by Vikrant on 05/03/2017

Great to work with sales person Mr.Vishnu Das.recomend this person .very proffesional,knowledgeable and courteous.made the car buying process really easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great service Frank

by janyell on 01/02/2017

Frank was the Hyundai product specialist that help me get a great deal on my new car, really worked with my budget

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent service

by danusia3112 on 12/05/2016

We recently purchased a Hyundai Tucson from this dealership. This is the first time we have purchased a vehicle from them. The sales process was excellent !! The representatives are friendly, knowledgeable, and very professional. In particular, the two people we worked with directly ROBERT HOFFMAN - Sales Manager and VICTOR IGONI - Hyundai Product Specialist were fantastic. They truly helped us to select a car that meets our needs and works well with our budget. Prices are not particularly low nor high -they are reasonably priced, quality vehicles. It's an excellent dealership run by knowledgeable, friendly people. I strongly recommend this dealership to anyone who is looking for a purchase or lease a vehicle. Thank you for your excellent service Robert Hoffman and Victor Igoni.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starssales Rating

disrespectful staff- customer service is not their priority

by saamra1234 on 02/16/2016

Do not buy or lease anything here! 4 years ago we leased a sonata that we were bait and switched into after test driving the elantra. 6+ hours at the dealership and then they pulled that slimy move where the manager comes over and starts with, "ok so here's what we can do special just for you..." needless to say, we ended up over paying for the base model sonata that was promised to have many more features than it did. The service department is just as bad. Even when you have an appointment for your oil change they still take 3+ hours.we chose to go somewhere else and pay for our routine service instead of taking the free service at millennium because the service was that bad. The icing on the cake was when we went to go return our lease. We made an appointment and then double checked to make sure we still had the appointment because they never called us. When we arrived the first person we spoke to was very rude and asked if we had an appointment and then he said, "if you didn't lease it from us we wouldn't even take it back. We're doing YOU a courtesy." I was in shock since I thought I was the one actually doing them the courtesy of returning their car. As it turns out, they DID refuse to take our lease back. Their reason? They "didn't have any space for it." So my pregnant wife and I are being told that we took off from work, drove 2 cars to the dealership to make our appointment to return the car on time. This is when we were brought over to the general sales manager, Bryan Eustache. Never once did he apologize to us for the inconvenience of not being able to keep their appointments. He told us that he had a great weekend (who cares) and that he was selling so many cars but he doesn't have 1 spot on the entire lot to put our lease return. I asked why he couldn't have, at the very least, called us to cancel the appointment so we didn't have to take off from work, drive in and get nothing accomplished other than stress that they "probably won't be able to take it back before our lease maturity date." He claimed that his lease return department couldn't possibly have known that they wouldn't have the space to take in more leases because, apparently, "a different department handles the lease return lot"??? Even if that is true (and if so that is the worst management system I've ever heard of) the lease return department likely turned away other people that day for the same reason, but they could not be bothered to call us and let us know that the appointment that they have with us could not be kept. I don't even know if I can blame the lease return department for such horrendous customer service since their model for customer service is their general sales manager, who made it very clear that he was not only not bothered that his customers were inconvenienced, but also that it wasn't his problem or his fault. We asked if there was somebody above him to speak to about our problem. His response, "There is only one guy above me and he is on a yacht right now in Florida, so I'm in charge." How on earth did this guy get to run a dealership? His customer service skills are reminiscent of the dunkin donuts drive through. On second thought, that's offensive to dunkin. Stay far away from millenium Hyundai. If you are set on a Hyundai you should go to atlantic Hyundai or really anywhere else.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
1 out of 5 starssales Rating

Internet Team is Deceitful- most sites rate them poorly- there is a reason!

by j123456 on 01/06/2016

I don’t write reviews often, but with the unprofessional manner in which this dealer works I felt obligated to share my experience. I was dealing with the Internet Manager, Alexis Carter, in trying to get a new Hyundai lease as my current vehicles lease was expiring. After discussions that sounded to be in my price-range, I came in to meet with a sales rep (Derrick- who was extremely helpful), to take a test drive and go over some numbers. After meeting with him and his manager for about 2+ hours (an expected time frame- no issue), we decided we couldn’t get to the numbers that fit my budget and it was best to move on, so we left on amicable terms. So far, everything was fine. This is where the decent experience ended. 2-3 days later, Alexis called me to check in, and I let her my experience was positive however I was going to end up getting a competitor’s car that was more in my price range, and I told her what that price was. She then said she, the “internet manager”, would be able to come in at that price or even beat it if I went in that day. I was ecstatic, set up an appointment and headed there later in the evening. After WAITING for just shy of 2 hours, the sales manager came back with a price HIGHER than what was quoted to me on my first visit and said that was the best he can do. In short, Alexis Carter LIED just to physically get me into the shop to see if they can talk me into a higher price. HORRIBLE SALES TACTICS. I even called to speak to a manager later that day to discuss my experience with Alexis, and they either “disconnected me accidentally” or never called back. This is not a professional internet sales department. The Internet team leverages sales tactics that are deceitful and focus on wasting everyone’s time. It is as if they are paid by how many bodies they can bring in as opposed to how many cars actually close. Be VERY weary when dealing with this Internet Team.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Millenium Hyundai

by Rog9015 on 03/01/2015

Car purchase was painless. I had previously had a 2011 Sonata GLS. Settled on a new 2015 Hyundai Sonata SE. I was pleasantly surprised with the modifications that Hyundai has made with this vehicle. The salesman Kevin Miller was knowledgeable and friendly. I felt that he was a friend working with me to get the best deal possible. All in all a positive experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2015 Hyundai Santa Fe

by marcv66 on 02/26/2015

Kevin was very helpful with my purchase of a 2015 Hyundai Santa Fe. His assistance and availability via text and email expedited the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Wonderful Sales Experience

by SaraBrecher on 02/14/2015

I dealt with Kenny Tillery and he was wonderful. No pressure and a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Outstanding Experience Overall

by SkitzoFox on 02/13/2015

My quest started when I was searching online for a used Santa Fe. I called in and spoke with Fred Luhn their Business Development Manager who later introduced me to Bryan Eustache, the GSM at Millennium Hyundai. These two helped make my buying experience wonderful and pain free and Bryan gave me an offer I couldn't refuse so to speak and I bought the car lol. Even after I purchased my Santa Fe and noticed a rattle in the back weeks later Fred suggested I bring it in for a quick check and sure enough there was a rattle coming from the rear. A quick check by service revealed a loose tire iron. All fixed and NO CHARGE. I would definitely recommend Millennium to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by maura_m on 01/24/2015

I have recently purchased two cars from Millennium Hyundai and Kevin Miller helped me with both. He was amazing. Listened to everything I wanted/needed and accommodated me as best they could. They worked with me on price and downpayment. I have no complaints and would definitely purchase a car with them in the future!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

1 out of 5 starssales Rating

WORST DEALERSHIP EVER!!!

by moesi on 03/26/2014

Please stay far away!!...a waist of time. I recieved a call from Felisha R. enusring me that I can get out of my current vehicle with a trade in. I told her my situation and she assured me that she would be able to herlp me and everyting would be fine so I scheduled an appointment with her for after work one evening. I arrived and informed the receptionist that I have an appointment with Felisha. She then rang Felisha's extention and told her that I was here. As I'm waiting, a young women greets me and tells me that Felisha went to lunch and I can speak with another sales associate. **RED FLAG** How do you go to lunch knowing that you have a customer coming to see you, which you, yourself booked! I let them know that I was dissapointed at the fact that she's not here but decided to give it a chance and go see the other sales associate. Make a long story short...that did not work out well. They wanted me to put down close to $4,000 to get into a 2013 car! I kindly walked out. To this day I still never met Felisha or has she even called me to follow up to see how things went with the sales rep or even apologize for standing me up. I'm not one to write reviews but every review that I read on this dealership from various sites has encoutered either what I went through or worse. This dealership is just after your money, without consideration of your time or feelings. They lure you in under false pretense, and are very unprofessional. Please stay away!!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
1 out of 5 starssales Rating

Stay Away

by robapeck on 10/09/2013

This dealership starts out with the premise of lying to the customer. I was looking for a specific hyundai, I knew which color, model, features, etc. THe interenet sales coordinator called me to tell me that they had the EXACT vehicle that I wanted in stock. I made an appointment to go down an see the vehicle only to find out that they lured me in and didn't have anything close to the vehicle I was looking for. I even reiterated to them to please tell me the truth and not make me come there if the car wasn't really in stock. He assured me that the car was in stock. Of course, the had no such vehicle and were unconcerned and unmoved by the fact that I was inconvenienced.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

2 Comments

5 out of 5 starssales Rating

I got my Hyundai Go see OSCAR great salesperson

by platano519 on 03/06/2012

He made the whole sales process very easy and the pricing was reasonable. I would recommend my sales person Oscar Morel at millennium Hyundai to everyone. Two thumbs up.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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