BMW of Bayside

by John Kelly on 09/11/2023

Honest and did not take advantage of customers even during shortages! Always go back Shirley and Pricilla 5 STAR

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by Sofia D on 06/16/2022

The staff at BMW Bayside made me feel so special and taken care of! They did everything to make sure I left happily and with whatever I needed. Priscilla was very in helpful and accommodating and I will definitely be referring all my family and friends to her in the future!

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by Jin Huang on 07/22/2021

Let’s be honest, buying a car is very stressful but Shirley at bayside BMW made it simple! I found the car I wanted in the morning and took delivery in the afternoon. Shirley made my experience simple and on point! Paperwork took a few minutes, NO trying to sell additional service at signing. That was a plus! Shirley and her team spent the next hour to teach us all the features within the car and setup all smart features. Thank you Shirley, Highly recommend!

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by Norma on 05/14/2021

Great service from Shirley and Priscilla. Both are wonderful and professional sales woman. Highly recommend speaking to them if you’re looking to get a car.

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by Satisfied Customer on 04/20/2021

This was the best experience I have had in a car dealership. The sales representatives was not overly eager and aggressive. He was very patient and friendly during his interaction. Ron was knowledgeable about the vehicle and listened to exactly what I needed. I purchased the BMW X5 and I am very satisfied.

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by albert on 02/05/2020

I had a routine service for my 2017 430xi grand coupe for oil and brake fluid change and scheduled the appointment for 7:30. Jennifer checked me in quickly upon arrival, she kindly suggested recommended services without sounding pushy at all (wheel alignment) as a way of helping maintaining the vehicle in top driving condition. I declined the service. I also inquired about potential 2020 330xi vehicles because of the refresh and my upcoming lease renewal. Unfortunately this location is separate from the new car dealership so I could not look at actual new cars, but she offered me an umbrella to look at the ones in the service parking lot. The waiting area was clean and offered sufficient amount of seating and coffee/bagels. Overall, I was in and out of there in just under 2 hours (including the complimentary car wash). The staffs were friendly and location is convenient. Overall, I am very happy with the service.

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by BMW bayside sales staff on 11/22/2019

Fabulous sales representative. Very detail and organized. Will recommend them to any clients looking for a BMW

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by AVBhatt on 08/24/2018

I just bought a CPO BMWX1 from Bayside and got great service with getting all the car info and closing paperwork from Shirley Chen and her associate Priscilla and Mainak from the business office. This is the third car I have bought from Bayside BMW through Shirley and would recommend her to everyone. I made arrangements to have this car shipped to Florida and they were very accommodating.

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by Trigger on 10/07/2017

Fabian was really good sales rep, called me to make sure the car I was interested in wasn't sold, he also meet me at the parking lot and worked with me to get to the price I Was looking to pay. I will recommend anyone buying a car from BMW of bayside to meet with Fabian great guy, very knowledgeable, 5 stars all the way

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by clotairejean on 09/22/2017

I had a very good experience with Mr Famuyima. I just purchased a year old black BMW X5. Very happy with my purchase.

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by Kimmy on 09/18/2017

This is the second year in a row I went to BMW to service my car and had terrible experience. This time was definitely worse then the last. I went to the servicing center in Great Neck and the tech took my car out for test drive and got two tickets. The worse part is when I asked for an explanitaion the manager names Angelo was arrogant and rude instead is even prentendig to be sorry about the whole thing. They kept insisting it's the technicians ticket and it has nothing to do with me. It definitely has to do with me because it was my car!!! I will definitely never go back there or recommend to anybody else . And for sure will follow up on this matter .

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by Rajford927 on 07/28/2017

Victor Cruz was absolutely awesome. He made my first BMW purchase hassle free. He was beyond personable and he made me feel at ease and assured me that the purchasing process would go smoothly and it actually did. He's an excellent salesman and very knowledgeable about my purchase. His team John Tetta and Dennis were awesome as well. John got me in the door and he made good on getting me in a beautiful vechile and Dennis sealed the deal. There's no words to describe the happiness I felt driving off in my new car! Kudos to all of these guys !!! Thanks for a phenomenal experience

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by Priscilla on 07/26/2017

I have been going to bmw of bayside service center for a very long time. I've had a few bmws and George Fan has always helped me and my family. Always a quick and easy process and never disappointing. Gets the job done right away and takes care of us right away

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by Mauricejr32 on 07/15/2017

They have a great sales team at BMW of Bayside didn't play any games and gave me a great deal and was In-N-Out in about an hour. The BMW Genius Jason was awesome and knows his stuff and my sales advisor Mike durso is was helpful through out the whole process and is a geniune guy

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by RBXG2017 on 07/13/2017

Michael D'Urso was an absolute pleasure to deal with. He went above and beyond the call of duty to get us the car we were looking for at the right price. I would give his contact information to anyone looking for a new BMW!

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by Steve on 05/18/2017

My lease on my 7 series is up in 1 month so i reached out to BMW Bayside, i spoke with a seles person who then passed my info on to another sales person. The salesman that called me back was extremely rude and abnoxious. Needles to say although i will be getting another BMW very soon, it absolutely will not come from Bayside BMW.

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by Mackenzie on 05/10/2017

If you have precious time that you don't mind wasting be my guest this dealership will accommodate you. They tell you one thing and then do another. The same sick game of just trying to get people in then running there credit, getting your hopes up, just to try and squeeze you for more and more money. I am not an angry customer just one who's tired of the games.

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by Elaine on 05/04/2017

I would like to thank Greg Katehis in the Service Department for his "over the top" customer service and making me feel just as important as every other customer that walked into BMW of Bayside to have there car serviced. I don't make the big bucks that's associated with BMW owners, but I have worked hard all my life and finally got the chance to own my first BMW. When I arrived (actually i arrived at 6:30am after my shift at the Casino to the dealership to await my 8am appointment) Greg meet me with a smile and the reassurance that everything would be taken care of. I wanted to wait for my car but after seeing that i had just got off work been at the dealership since 6:30am he provided me with a loaner car and told me to "go home and get some rest". When i got into the loaner car i had tears in my eyes. Thank you Greg for being so thoughtful and caring. You are the quintessential professional...

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by chrystelz on 03/01/2017

I am a customer of BMW bayside for many years now. Im currently in my 2nd lease with them which is about to end in a few months. I came in to speak with the sales guy just to check out any specials they had and get some pricing info. I saw a car i liked and wanted to think about getting into another lease. I told the sales rep that i would think about it. He insisted that i leave a deposit on the car which if i changed my mind would be "refunded right away on my credit card". I went ahead with the deposit while i thought it over. I called and emailed 2 days later that i wasn't going through with the car and that i would use the months remaining on my lease to think about it and for them to go ahead and issue me a refund. Its now been almost 3 weeks and with endless phone calls and emails, i still haven't received my deposit refund. No response via emails and a run around via telephone. This experience makes me not want to do business with this branch and will no longer recommend it for anyone else.

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by JrPadilla on 12/14/2016

I whent to multiple locations searching for Merceds Benz, Acura, Maserati, Jaguar When I got to this location I was help by the gentleman name Denis he was very helpful he lisend to all my needs and value, they give me a exelent deal with the General Manager, on X5 2017 Thank you guys for you excelent service and value. This dealership the best so far of all"

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by RGrand13 on 06/14/2016

I brought my bmw z4 in for service because the convertible top was not working. They performed a complete diagnostic and concluded that the Hydraulic system failed, could not be repaired and could be replaced for $3200.00. Before doing this I brought my car to my own mechanic who was able to re set and fix the system for a fraction of the cost When I spoke to the service manager at BMW he told me they didn't re set the system they would only change the system..I find this unbelievable and felt I would have been taken advantage of..Beaware of bmw service...

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