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Keller Chevrolet

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Customer Reviews of Keller Chevrolet

5.0
Overall Rating
5 out of 5 stars(8)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Keller Chevrolet

by DMZ1967 on 01/16/2024

Once a deal was reached, everyone at Keller Chevrolet bent over backwards to make things happen. Gracious and friendly service, was able to drive away same day with the new vehicle. Their expressed and demonstrated genuine appreciation for military / veterans was icing on the cake!!!<br>

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

8 Reviews
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5 out of 5 starsservice Rating

Inspection

by Grock247 on 02/12/2024

Keller Cheverlet is great very kind and courteous people when I got there I even did a few add-ons and completed everything in a timely manner was not there long at all highly recommend this dealership

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Keller Chevrolet

by DMZ1967 on 01/16/2024

Once a deal was reached, everyone at Keller Chevrolet bent over backwards to make things happen. Gracious and friendly service, was able to drive away same day with the new vehicle. Their expressed and demonstrated genuine appreciation for military / veterans was icing on the cake!!!<br>

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

great

by no idea on 09/07/2023

Fast and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Well done

by WolfyOne on 06/20/2019

Did what I wanted, happy with the service time....perfect

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Wow! I'm impressed!!

by AMP Buffalo on 12/03/2018

I needed to have my annual inspection and the se vice department advised me of a recal notice. I needed a quick turnaround time for another appointment and they were done with exactly when they said they would be. Wow, I'm impressed!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2018 Silverado

by Corcoran on 11/02/2018

In and out with a new truck in 2 hours.it doesn't gets any better!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

poor customer service

by grace68 on 01/29/2012

purchased car from keller,bought the extended warnty,after a few months car started to have issues.so far i brought car in 3 times for same repair,and another one they said could not be addressed due to computer in the car for airbags,there is more to the story,but as of now my car still has problems,and the last time i left in tears due to the sales rep giving me a hard time,and lying about my rights for a rental which is included with the warnty i purchased for the car.he also had no regard for the safety of me and my family.i do not feel safe in this car at all.i did my part to protect the car for a piece of mind as far as repairs goes,and all that dan was concerned about was the rental i was driving.called Eric Price the service manager about the first 2 repairs,and poor service i received,it got me nowhere,but leaving a third time in tears.all i want is for my car to be fixed and safe to drive without the worry that my windshield wipers wont stop working and my airbags will work if i would ever get into a accident.in which i came close to 3 times because the windshield wipers stopped working,not good when it is pouring out side and on the thruway.I WILL NEVER BUY ANOTHER GM CAR AGAIN.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

2.4 out of 5 starsservice Rating

Worst Service Ever

by sadchevy on 10/29/2009

Since purchasing my Tahoe 5 years ago I have had it to Keller about 5 times for service, only once were the repairs completed. On 3 other occasions no work was done at all, only excuses as to why it couldn't be repaired. I take this vehicle to anyone else, it's yes sir and my car is returned later completely repaired. On one occasion I even had to ride with a person from the service desk to verify the problem, as I could tell they didn't believe me and they we're the ones who told me what the problem was on a previous visit for the same repair, which I assume wasn't done correctly since I had to have it back again for the same reason. They do excellent oil changes though.

  • Recommend this dealer? No
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