Basil Ford
Customer Reviews of Basil Ford
Great people
by 12/22/2023
onFantastic buying experience with amazing people. Was never once pressured into any sale or pushed to act fast. Salesman and financial was done fast and professionally. Would recommend 100%. Also great prices and great trade in values given!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fast and excellent
by 03/01/2024
onThe service was professional and expedient
- Recommend this dealer? Yes
Great people
by 12/22/2023
onFantastic buying experience with amazing people. Was never once pressured into any sale or pushed to act fast. Salesman and financial was done fast and professionally. Would recommend 100%. Also great prices and great trade in values given!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
best dealer hands down
by 07/24/2023
onI went to every ford dealer around. Basil gave me the best trade. They also notified me, when my truck was on its way to dealer ship. The team there treats me very well. they are all nice people.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Guess what
by 05/11/2023
onThe Ford dealership is Great 👍 The service department guy -Jake was kind, courteous, professional! The dealership waiting area is clean, spacious, and transparent..I could see the mechanics working on my car, which shows they are confident when doing their jobs👍 Thank you Ford.
- Recommend this dealer? Yes
Smoked tremo
by 03/28/2023
onSales manager went out of his way to locate a tremore loaded from another state.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Sevice
by 03/21/2023
onJob was done On Time, At Price Quoted. Friendly Service.
- Recommend this dealer? Yes
Great Experience!
by 02/25/2023
onEveryone is very helpful and friendly. Our salesperson, Miro, was especially great to work with. Thanks to Basil we an exciting and easy car buying experience!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank You!
by 02/18/2023
onMy Ford vehicle hit a pot hole & I completely ruined my driver's side front tire. Since my vehicle did not come with a spare, I needed service along with a new tire & possibly a rim. I was originally going to have my car towed to the Ford Dealership that I purchased the car from & was slightly hesitant to bring it to a different Ford Dealership. I should NOT have worried at all. Alex & Angela in the Quick Lanes at Basil Ford in Cheektowaga, NY helped me out as if I was a long time customer of their Ford Dealership! I was very pleased how quickly they got me in & out after verifying my warranty with the Ford Dealership I purchased my vehicle at. All in all, excellent service under bad circumstances. I am both grateful and pleased. Thank you again to Alex, Angela, & the Tech who did such great work on my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bronco!!!
by 02/06/2023
onI was very pleased with my salesman and the ease of purchasing a new vehicle. Great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
by 10/20/2022
onWorking with the sales and finance team at Basil ford is actually a pleasant experience, which is not usually the case in purchasing a car. I would highly recommend Basil to anyone.
My Salesman is Boss!!
by 09/06/2022
onThe entire staff is vert attentive to each customer. They make you feel like you are the only one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Knew what I wanted and they got it
by 06/22/2022
onThey will find what you want
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Fantastic service and attention to detail. Thank You Jeremy - the best!!
by 05/19/2022
onFantastic service and attention to detail. Jeremy is the best!! Patient, knowledgeable, and professional.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wonderful staff
by 05/10/2022
onOur salesman was very helpful and so nice. We have come back three times now to purchase new vehicles and every time we have been highly satisfied. From sales to finance department
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
This has been a great car buying experience Frank P was so helpful and the
by 04/15/2022
onThis was a great day, the best dealership ever
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great dealership
by 04/01/2022
onFrank helped me a ton in picking out my new bronco! Thank you!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Cha-Ching
by 12/22/2021
onDealership made the buying process super easy and I walked out of there with a 150,000K mile bumper to bumper warranty for my F-350 and still paid far less than I was expecting to when I ordered the truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Car Buying Experience
by 12/04/2021
onI have purchase 3 vehicles in my life and this purchase was the easiest! I went there pre-approved with my own financing and ended up getting a better interest rate through the dealer financing! I was able to leave with my new vehicle today! I would definitely recommend this dealership!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service.
by 11/24/2021
onVery professional service taking care to fulfill all your questions.
- Recommend this dealer? Yes
Respect
by 11/24/2021
onThe people who took care (Ed Hahn) and his co-employees were so easy to deal with. there was no rush, no pushy tactics, just helpful advice.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easiest car purchase ever!
by 05/24/2021
onThis was hands down the easiest and quickest car shopping and purchase I’ve ever had. Nick and Tony made it incredibly easy and comfortable! Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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