Morris Ford
Customer Reviews of Morris Ford
Great to deal with
by 12/21/2023
onThey were very help full in offing my new truck
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great to deal with
by 12/21/2023
onThey were very help full in offing my new truck
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Used shopping experience
by 07/27/2019
onI came into Terry Morris looking for a used truck, I want to commend them on there sales staff, Dan Burnash in particular who I dealt with and while ultimately I did not end up purchasing a vehicle there, Dan was excellent at bringing new trucks to my attention and working with me in a professional and relaxed way. I highly recommend you give the good people here at Terry Morris a chance .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Great customer services
by 04/30/2019
onI had a problem with paint bubbling on the hood of my 2015 Mustang out of warranty. Ford corporate denied coverage but Mr. Morris came through for me and agreed to do a repaint on the house. I was overwhelmed with this level of customer service. I will definitely buy from this dealer again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great customer services
by 04/30/2019
onI had a problem with paint bubbling on the hood of my 2015 Mustang out of warranty. Ford corporate denied coverage but Mr. Morris came through for me and agreed to do a repaint on the house. I was overwhelmed with this level of customer service. I will definitely buy from this dealer again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
New car purchase July 2018
by 07/13/2018
onIn a fabulous new Ford Focus today thanks to exceptional sales staff at Morris Ford. They went the extra mile(s) for me (literally) and helped me accomplish what I could not on my own. They afforded me exceptional care and compassion with this purchase. I greatly appreciate what they've done for me. To all the personnel at Morris Ford, Burnt Hills, I thank each of you sincerely for your actions on my behalf and for showing what true customer service can be.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
fantastic work done
by 09/05/2017
onI couldn't have been more satisfied with the paint and panel replacement done at their body shop. When I picked up the car I expected a wash job. To my surprise the car was stellar in it's complete detail. It looked brand new. I would recommend the body shop and service dept to anyone.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Happ customer
by 06/26/2017
onDan Nardini was so helpful and made everything so easy. Car shopping is not my favorite thing to do because it's unfamiliar to me, but he made the whole experience easy and comfortable. Thank you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
mustang
by 06/10/2017
onTina sold me a car I like for a price I thought was fair, and dealt with me honestly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New F150 EcoBoost
by 06/06/2017
onVery pleased with my experience with purchasing my new Ford F150 EcoBoost truck...my trade in went very smooth and the staff was very helpful and friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service
by 10/01/2016
ongreate service really appreciate their mid week late nights, lets me get my oil changed on the way home instead of having to take time off work or on Saturday
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
oil change and tire rotation
by 07/13/2016
onThanks for the great deal for with the service and hours available!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service every time.
by 06/20/2016
onThe staff is knowledgeable and professional and I know my truck will be serviced right the first time. I highly recommend Morris Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amandas car
by 05/06/2016
onGreat people, Treated like family!!I have been doing business w/ Morris Ford for over 40 years. have purchased many vehicles from them over the years. the sales and service people have always treated me w/ the up-most curtsy..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great services and clean facility
by 04/24/2016
onThe service personnel were friendly and professional. I only waited 90 minutes for a NYS inspection and repair of a soft tire.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service.
by 04/22/2016
onGood job and on time. Thank you. Will come again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service.
by 04/18/2016
onThe Morris Ford staff are always very helpful and professional. Thank you!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
state inspection
by 03/30/2016
onfree state inspection.got new wiper blades.good price and fast service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
excellent service
by 03/16/2016
onlove the evening service hours in and out quickly on my way home from work great service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great service
by 02/22/2016
onGot in promptly. Got good advice re the extent of repairs needed. I have never had a bad sales or service experience at Morris Ford. JR
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
cufomfortable with great people
by 02/14/2016
onIt was the first time my wife or I had ever bought a new car. Our sales man Mike Bonesteel did a great job at walking us through the proses. He made it easy to under stand, and gave many options. In the end it was all up to us. I have already recommended Morris Ford to many people. I'd like to thank the Morris's for having given us and family feeling at your dealership. We look forward to having a long lasting relationship with Morris Ford. We love our new 2016 Ford edge!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Terry Morris is still number 1
by 02/12/2016
onMy girlfriend and I where looking for a new vechile and we decided to stop at our local ford dealer Terry Morris! The service was unbelievable! As soon as I walked into the door I was greeted by a gentleman named Mike who sat us down and listened to our story about why we wanted a new car! We talked for hours before we even decided to test drive a car because we had such a great time exchanging stories! Long story short we decided to buy a certified pre owned Ford Escape! And let me tell you...WOW! What a great vechile! There was no harassing or arm twisting to buy! Our sales men mike was a very down to earth and suddle guy! One of the main reasons we bought a car from him was because of what he said! Quote " if you don't like the car then that's fine! If your gunna spend the money you might as well buy something you enjoy! I'm here to help assist you in buying a ford, not pressure you into buying a ford! By all means, if you don't like it you may leave! I may be upset, but I know deep down I did my best! I didn't put you in a vechile you don't feel comfortable in!" Now that quote should be used by all sales men! What a guy mike was! I personally have always owned fords and this is my girlfriends first! She is in love!!!! Hands down a great experience! Thank you Mike and terry Morris ford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments