Star Hyundai

by neli17 on 02/05/2019

Recently leased a brand new car and everyone I encountered there was knowledgeable and pleasant. Seems to genuinely enjoy what they do and people. Very refreshing as most car dealerships I visited were seedy and lived up to the many stereotypes.

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by eleanorlee on 10/18/2017

I recently got a great deal on a pre-owned lexus from Star Hyundai Pre-Owned division. Before that I also purchased a new Sonata hybrid and a Santa Fe at Star Hyundai. I keep coming back here because they have the best price and the salespeople are great. Never pushy and they are upfront with everything. Highly recommend this dealer.

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by jadev21 on 12/05/2015

I just purchased a 2016 Sonata Sport from Star Hyundai. The salesmen and entire team are all extremely nice, interested in what the customer needs are, and will go out of their way to make the customer happy. They weren't pushy at all. We took our time, worked out pricing and the salesman suggested I go home and sleep on it. He introduced me to his manager who thanked me and said when I came back they would try to do even better for me, which they did. I didn't didn't get a call the next day to ask if I made a decision. I finally called the salesman, Tom W. 4 days later and I didn't come in until a week and a half later. During that time I had Tom going crazy because I decided to change from the red car to a blue and on the day I went to finalize the deal, I changed my mind again and decided I wanted the nouveau blue. Tom never lost patience with me even though this meant more work for him. He always gave me his full attention and gave me a fantastic deal. I am extremely happy with my car, but more for the great experience I had buying this car. Tom is personable and does not schmooz to get a deal. I am not usually one to be sexist, but being a woman, I found with car buying experiences, they could be horrible as I recently experienced at another Hyundai dealership. I already told Tom when it is time for me to buy another car, I will be going to Star Hyundai and nowhere else.

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by michael930dt on 12/04/2015

I received a great promotion in the mail to trade in my 2013 elantra Limited edition/navi with 18,000 miles on it for a new car. Promo said they would honor kelley blue book value of my car plus give me 20% above book value toward my new car. The agent i dealt with claimed that he was able to get me a "great" deal for a 2016 Tuscon lease basic model but then presented me with a crazy price of $470/month. This is well over $150/month more then what i should be paying for this type of lease. (Lease was advertised as $249/month) I have a near perfect 804 credit score and i was a returning "valued" customer and this dealer attempted to pull this scam on me. Extremely dishonest. I advise you to go else where. Goodluck.

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by Charles_M on 06/05/2015

I delt with sales Agent Tommy Tong, and what was most important to him was what I decided was most important to me. Tom and his managers were very detailed when providing me information, in order to give me enough knowledge to make a decision -- opposed to those dealerships that are vague, in an attempt to persuade you. As a result I realized that Star Hyundai was the best place to purchase my vehicle.

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by JohnS321 on 06/04/2015

I recently helped my niece purchase a Sonata at Star Hyundai. The sales representative, Tommy Tong, was very helpful and knowledgeable. I would recommend him. The management and financial staff were very professional and helped us reach the goal of finding the right car and staying within budget. The transaction was as pleasant as could be.

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by jhoward8214 on 04/29/2015

Brought a 2010 hyundai accent from there. Not even two months my brakes went. Ok they said i wore my brake pads out in two months. Ok i pay for that. Next week check engine light. Havent had the car two years yet but ive taken it to get serviced over 6x. Problems with the engine and starter. I know they sold me a lemon and trust me they only care about the money . The sales men and managers dont work with you. They keep trying to push you off and pass you along. Save yourself the money, and headache and please dont buy a car from here.

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by carguy210 on 03/31/2015

My existing 13 year old car finally developed transmission problems. I went to Star and was greeted by Philip, who explained the different options available and in stock on the Tucson I was looking for. I explained my budget concerns, and desired maximum payment. After a bit of negotiating, we settled on price option package length of finance and a token trade in for my old car. No pressure whatsoever, made this one of the better car buying experiences I have had over the past 40 years. The sales manager and staff were accommodating and finance manager made closing straight forward, without the usual crap pressure to buy extras.

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by niceguy5 on 11/15/2014

Look out for a lady name Miracle Arlington she is very dishonest. She called me after I did a online application and told me I was approve for a loan. She called me everyday to make sure I was going to come in at the appointment time. When I came to the dealership she basically act like our conversation never exist and through me to a dealer that knew nothing about my loan or Internet applications. Miracle Arlington is [non-permissible content removed] and dishonest.

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by cookie57 on 02/28/2014

With a great sales manager like Zach leading the way,this dealership is the best place to buy your new Hyundai vehicle.I have been myself a retail furniture manager for 23 years,and I can as honestly this has been one of the best customer service experiences ever .Great prices,knowledgable sales people,comfortable and personable atmosphere.This dealership goes the extra mile to please it 's customers in every way.Both my girlfriend and myself bought both an Elantra Limited and a Santa Fe and are extremely happy with both the vehicles and our overall experience.We would indoubtably recommend Zach and his sales staff to everyone that wanted to seriously make a new car purchase.Sure,they would like to make a sale like any other retail establishment ,but more importantly they want to make a customer for now and in the future,being smart to satisfy whatever they possibly can and a customer leaves with a great car and they are happy.A customer could not ask for me.I am a very fussy consumer when it comes down to where I will make a major purchase,and don't like to waste a salesman's time as I am a serious buyer,not just a shopper.Star Hyundai,notably Zach and his staff satisfied all my needs in all the important ways.When I took my car home,Tommy a fabulous salesman explained all I need to know operationally about my vehicle with great knowledge .He was as friendly and personable as he was sharp and smart.In summary,a five star experience.

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by excellent8 on 08/04/2013

The sales manager, Zachary spent much time with us going over the different vehicles and what would suit our needs. He gave excellent information and advice. Our salesman Roy S., handled the transaction smoothly and made sure everything was handled properly without a hassel. He made it a pleasure to buy a car!

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by Young50 on 03/23/2013

I drove from the middle of Long Island to buy from this dealership. If you do your homework and know what you want, I imagine you can call this dealership an acceptable experience. Sales guy Tommy T., does the best he can while working with back office managers who are the [non-permissible content removed]. There advertised prices are competitive, but they make their money on the backend. Went to two other dealerships and experienced similar tactics, just decided to do the best I could here, considering it was the most car for the money offered at the time. Although vehicle was Certified Pre-owned, I felt I was more knowledgeable about the benefits of purchasing a certified vehicle than the dealership was i.e., lifetime road assistance, free satellite radio period, drivetrain warranty, all never mentioned. Bottom line, if know what you want, and have access to your own funding, you can get a deal.

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by lazer4 on 11/04/2011

I recently bought a Elantra at Star Hyundai (no financing or trade in). After I sent an e-mail, I received a prompt reply by a salesman (Victor). We spoke on the phone, and he stated a reasonable asking price. The quote was honored when we met, and I left a deposit for a car. After a few weeks, the car was delivered to the dealer. When I picked it up, the transaction was smooth and included no unexpected fees. Efficient!

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by rpimentel on 05/22/2011

At first, they will pretend that they are nicest dealers. The representative name is Frank; according to him he is the best sales man there. I have never seen so deceiving, so evil, so iniquitous people. Do not even attempt to go to this location. You will regret it as I do.

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by rg416 on 07/23/2009

I read a review of the last person and I am not sure if he went to the same place I did. I visited Star Hyundai to buy a car for my daughter. This was the first car dealership I went to that actually treated me like a real person. As soon as we walked in I was greeted by Gina with a warm smile. She introduced me to Phil who was so nice he showed me everything about the car. I had been to five other dealers before and walked out either totally mad or totally confused. I had a price from another dealer and I wanted to Phil to beat that price. The manager came to us and sat down and explained that the price I got from the other dealer was a number that they couldn't match and he told us to go back there to see if I could actually get that price. I did and sure enough they tried to add almost $1000 in "delivery fees" I immediately came back to Star Hyundai and got a great deal (a real deal) and I can honestly say for the first time in my life I enjoyed buying a car. Hats off to these guys and gals for actually doing business the right way without the tricks I had gotten at other dealerships. I would recommend this place to anyone looking to buy a Hyundai.

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by vm2234 on 07/21/2009

Yesterday, I purchased a 2009 Hyundai Sonata LTD from Star Hyundai in Bayside, NY. I provided a $100 purchase deposit, and was provided a sales contract with the cars price. I arrived for a physical inspection for my current automobiles trade in earlier today, and was told that they made an error and the car would now be over $2,000 more. Although I was told that the manager approved this contract the previous day, today I was told the approver was not actually a manager. On top of this error, my estimated trade in of $1500-2000 was then decreased to $1000 (the car is in near perfect condition). Basically, the price of the car increase by over $2000 from the contract price written up a day earlier. Finally, the dealerships manager did absolutely nothing to attempt to remedy the situation and was beyond verbally confrontational. After making such an error, I would at least expect the dealership to take some sort of responsibility, and be somewhat apologetic. Instead, I was talked down to and embarrassed. Stay away at all costs!!!!

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