DePaula Mazda
Customer Reviews of DePaula Mazda
Poor Customer Service
byon 02/25/2024
Avoid this dealership-they treat you like a number, not a customer. Lied to me about my loan, I went to another Mazda dealership and was treated like a customer.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Avoid
byon 11/07/2022
I would not recommend this dealership to anyone. I would have preferred to give zero stars. Service communication was awful and contradictory. Perfect place if you can go without a car for months. Customer service does not exist here, even in management. Avoid at all costs.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
THEY DON'T CARE ABOUT THEIR CUSTOMERS
byon 07/02/2019
After reaching out several times to purchase a brand new Mazda 3 and not receiving any return calls, i went to another dealership out of state. Don't waste your time. I've bought two previous vehicles from when they were Orange Mazda and the service was wonderful. Sometimes getting too big hurts!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
